Toshiba Satellite Pro R-50 b Win8.1 - win7

Hi all

I need help.
My company sold a Satellite Pro R-50 b to a customer.
This laptop has windows pro 8.1.
The sale has been made with the option to downgrade from windows 8.1 pro to windows 7 pro.
The customer needs to windows 7 because the 8.1 does not work with other software in its business.
Now my question is:
-Where is the possibility to come back? How can I do?

I tried the 'hidden partition recover', but it still gives me an option: windows 8.1.
The recovery cd = windows pro 8.1

Any help?

Best regards to all
Luis Martins

Hi Luis,.

If it's a new machine, chances are that the laptop has been configured with a license (OEM) from the beginning and Windows 8.1: the machine then knows nothing about Windows 7.
If the laptop is not was aligned for an upgrade of Windows 10 before July 29, this free option is is no longer available.

If it absolutely must Windows 7 Pro (64 bit), I think you're looking at a new installation of W7. In this case, I would probably opt for a dual-boot configuration,
leaving 8.1 W tact for the future, when the software uses your customer becomes 8.1/10 compatible with windows and Microsoft can lead to another case of upgrade.
You would need in my opinion, a license key W7 Pro 'available' and a version commercial of the W7 Pro installation media, but who should not visa costs full price.

All the best

Jan Dijckmeester.

Tags: Toshiba

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