Toshiba Service Netherlands; dissatisfied consumers! Satellite C70D-A-114

Dear users,

My 8 week old * laptop Satellite C70D-A-114 * (purchased January 14, 2014) is down for the second time.
It is still the HARD drive which gave, as well as a broken cd tray.

Currently, the situation is that Toshiba blames me for inflicting damage to the laptop Satellite.
Well, without any physical damage on the outside, it's a hypothesis rather bold, true?

It is not just that I, as a consumer, have suffered a lot of frustration and discomfort by this second default when a 8 week old product, don't... Now, it's MY FAULT.

After calling several times to a pretty expensive 'helpdesk'... which is now the result broken down from the Toshiba laptop which has not left my house since I bought it 8 weeks ago.
(he also spent 2.5 weeks for repair and transport... so if you think... I used it about 6 weeks and now it is down for the second time)
The laptop remains the repairfacility, until I paid for the repaircosts. 25% of the price - new.
I lost not only my product, I'm subject to blackmail.

In any case, feel like it... feel like I'm made to blame for a product that is less... that makes me furious!

Way to go, Toshiba NL!
Excellent service * not *.

Post edited by: Satellite-user-NL


Sorry to hear all this. Have you asked Toshiba hotline if there is only one service allowed in your country, or you can send it elsewhere?

I mean Toshiba contracts with various small approved partners and if you are not satisfied with one of them tried to contact someone else and ask for help.

Tags: Toshiba

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