Toshiba still WT8 - restore procedure does not work

Hello

I recently bought a Toshiba still wt8 with 2013 preinstalled office student.

The desktop application will not install with different messages about problems arise.
the last message says that it can not download because it is not connected to the internet, even if it is

In the following advice on the setting of the installation of various forums, I now have a machine that needs to be reset.
The road to restore installed does not work because it says that the files are missing.

Ive created a recovery disk (possibly after you buy a micro USB key).
but now when I try to use it, it indicates the recovery drive is not valid.

I've had the unit for four days now and I have yet to be able to use for anything other than making circles of frustration.

Can someone help before I completely lose my sanity?

Thank you
Nick Chablis

Hello

Usually you have two options to restore the system.

(* 1) * you will need to create a recovery media and could use this recovery media to restore the system
(* 2) * you can restore the software preinstalled from the recovery partition

(* 1) * before using the recovery media (USB flash memory stick), it must create a. The recovery image is stored on the dedicated recovery partition. And can be copied to USB flash memory by following the steps.
-Turn on tablet and allow it to load the Windows OS as usual
-Insert the USB micro-USB port (do you need a micro USB cable USB converter) tab (under System Windows Apps view) Control Panel
-tabs and system security-> action center-> recovery-> create a recovery disk
-then you must follow the instructions on the screen to complete the recovery media

To recover the system USB flash stick insert. Then put ON the table (charm settings-> power bar-> stop) after the tablet was turned off the POWER, wait 10 seconds, then press and hold the power button / stop and the volume button up until the start menu is loaded. Then use the volume up/down button to select the menu to your actual recovery media option and press the Windows button to confirm. Then a menu appears, where you must follow the on-screen instructions.

(* 2) * the 2nd option of restore partition recovery is also possible.
Stop the tablet. Press and hold the power button / stop and the volume button up until the start menu is loaded. Then select HARD drive recovery. Now press Yes, select troubleshoot, select Reset your PC and follow the instructions on the screen to complete the process

Alternatively, you can perform the restore through laptop settings in the operating system. (parameters-> change PC settings-> update & Recovery-> recovery)

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