Similar Questions

• Yellow vertical line displayed on the touch screen of new printer Photosmart 7510.

  I have a vertical yellow line on the touch screen of my new printer Photosmart 7510.  The yellow line is part of the screen (pixels).  Install my printer on my XP Windows last night.  This is a new printer, right out of the box.

  This problem can be solved, or should I get a replacement?

  To help you better, if the printer is within the return period, you can contact the store you purchased at or if the printer is in warranty period for HP, you can contact HP phone support(1-800-474-6836) for a replacement.

• HP Photosmart 7515: Touch screen went black

  Printer works very well at the outbreak of the computer,

  but the touch screen went black, permanently.

  No matter how much I press, it stays black.

  I disconnected and reconnected.

  Downloaded a new driver that allows me to trigger the scan of the computer,

  but I can't fax.

  Is this a driver problem, a hardware problem...?  Don't know which firmware is.

  Hi @lenny15,

  Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

  I would like that perform you a Hard Reset on the PS 7515:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• Touch Screen chooses options on own HP Photosmart C4680

  Hello

  My HP Photosmart C4680 has a touch screen, which will choose its own options when I turn on the printer.  It 'push buttons' to the different menus, but bottom line, it's gets stuck on a map memory, copy, or scan and then I can connect to my laptop to print because she's busy doing his own selection.  If I try to cancel or to sail with the touch screen it doesn't let me.  I unplugged from the wall and let rest overnight and this still happened. Sometime during the attempts to restart I did the same power kept flashing on and outside.

  Thank you

  TEMPORARY SOLUTION: delete touch screen at a screen, print from the computer. You will need to block the door sensor on the back of the touch screen, plug it back (2 wire ribbons) and delete again each time the printer is turned off or is spent in sleep mode. Better to have all the print jobs in queue upward, and pause, resume when ready. This works for the print mode, but does not allow for analysis.

  STEP 2: Order the capacitor referenced in previous reviews.

• Photosmart 5512 will not scan to computer touch screen

  I have a new Windows 7 laptop and the only way I can scan is using the photosmart software on the PC.  I try to use the touch screen and even if my computer is recognized as being connected via USB, I get the following error:
  "Unsuccessful Scan.  An error occurred while parsing.  Please make sure that your computer is connected to the printer and try agan. »

  I downloaded the "doctor HP Print and Scan" and it doesn't find any errors.  I had the scanner connected to my previous laptop Windows 7 and it should scan via the touch screen.  I appreciate any help anyone can provide.

  Download the latest complete software and drivers on the website of HP here.  Try now.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=5063611&

• Photosmart HP 6510 Touch screen Scan App - no color scanner

  I just installed HP photosmart 6510 to iMac (OS X Lion).  When I try to scan using the Soft Touch screen Scan, it analyzes only in black & white.  I managed to scan in color when I use HP Scan 3 on the iMac.  How do you define the Scan App on the screen of the printer/scanner to scan in color?

  Hello
  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  First of all make sure you install the critical update below:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi

• Photosmart 6520 unreadable display touch screen

  Only, I opened my HP Photosmart e 6520 and could not be implemented because the touch screen has lines through it.  Is this normal and is there a solution for this?  I have bought this product from hp.com.

  Hi there, if the screen has lines through it and you literally have just unboxed it you need to call HP Support you may be entitled to a replacement. There should be contact details of support in the box, but if you are having problems find a number answer me here with the country you are locate in and I'll try and you get a phone number.

  Best.

• Pavilion 15 notebeek #g6u06ua #: cracked touch screen

  I need a document to show me how to replace the touch screen for my laptop. Every thing works well. I think that it would be "Maintenance and Service Guide HP Pavilion Notebook PC 15-p043cl". I found one for a 15 "laptop, but it isn't the one I have.

  Hello 5thRV ;
  
  Let me welcome you on the HP forums!
  
  I read your post about needing a guide to maintenance for your laptop and wanted to help.

  According to the specifications of the HP product page, 15-po43cl has a 15 ", not a 14".

  Here is the link to the page of the manuals for your laptop: http://support.hp.com/us-en/product/HP-Pavilion-15-p000-Notebook-PC-series/6936226/model/7155656/manuals
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• HP PHOTOSMART D 7268, TOUCH SCREEN DOES NOT

  P/N CC975B, TO THE END I WEEK NOTOCING TOUCH SCREEN IS NOT WORKING, SO NO ORDER FOR PRINTING CANNOT BE GIVEN. DOES SHE WANT REPLACEMENT TOUCH SCREEN?

  [number removed for privacy]

  Hi d 1357,

  I recommend you contact support, it may seem as if it was a hardware problem.

• Photosmart 6520: My touch screen broke

  The touch screen broke but it still works as a touchscreen, I fear, it will mess up the printer.
  Can I fix it?

  You need to call HP support.   The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information.

• How to scan my photosmart 7510 to my macbook?

  Photosmart nine 7510 attempt at analysis of the printer to my macbook on a RANDOM network. Touch screen asking me to choose a destination, I chose computer and it brings back me to the screen of the statement again.

  Hello

  The following guidelines may help:

  http://support.HP.com/us-en/document/c01910186

  Good luck.

• My touch screen does not work.

  My touch screen does not work. Sometimes, and other times I have to reboot. I restored my phone, but it still has the same problem. Any suggestions?

  The following information is taken from the HT201406 of the Apple KB article:

  If the screen of your iPhone, iPad or iPod touch does not respond to touch

  If your touch screen responds slowly, inconsistently, or not responding at all, follow these steps.

  Check your touch screen

  Make sure your hands are clean and dry, then try the following steps:

  1. If you have a case or a protective screen on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint cloth.
  3. Unplug your unit.
  4. Restart your device. If you are unable to restart it, you can force restart your device.

  If your touch screen is still unresponsive as it should, contact the Support technique Apple or make your tablet in an Apple Store or Apple authorized service provider.

  Adjust your settings for tactile 3D

  If you have an iPhone 6s or later that does not properly respond to tactile 3D press, you can adjust the settings:

  1. Go to settings > general.
  2. Click Accessibility > Touch 3D.
  3. Then set the sensitivity of the setting.

  Get more help

  • Find out what to do if your screen does not turn.
  • If your screen is cracked or broken, implemented the repair service for your iPhone or iPad.

• HP Photosmart 7510 won't use photo black ink

  I have a photosmart 7510 printer and I am printing from microsoft word 2010 on a windows 8. I print a word with no pictures in document. Printer preferences are on plain paper with normal quality. I can't the printer to use the XL Black ink cartridge. It only uses photo black ink. Is there a setting that I can choose to let him use the regular black ink?

  Hi shirsar,

  I understand that you have a Photosmart 7510 which seems to use a lot more than regular black ink black photo. I'm sorry to hear that, but think I can help you with a solution.

  You can set the printer to use only black ink when printing from the PC and ensures that it uses black ink and no ink picture. My instructions will be set up in the pilot if he does for all programs (if you just want to program it please let me know, and I advise you more). You'll want to start by going to your start screen, and simply start typing devices and printers, and you want to open that (if that is not in the work Panel type and then proceed to open devices and printers). Once the devices and printers is open, right-click on your Photosmart 7510 icon and select Printing Preferences. You'll want to then click on the Advanced Options button at the bottom right of the screen. The next page that appears will allow you to set the printer to use black ink only when printing from the PC (please follow the screenshot below for any clarification).

  

  Hope this helps, have a nice day!

• HP Envy laptop: m7-n011dx: HP Envy laptop - replace touch screen without touchscreen standard

  The touch screen on my laptop HP Envy (m7-n011dx) is cracked.  Is it possible to replace the touch screen with a standard, the right touch, the screen? I did not touch screen and actually prefer something more sustainable.

  If so, can someone point me to the spare part number good touchscreen?

  If not, can someone confirm the correct touch screen part number?

  Thank you.

  Hello @elcapitan26,

  Thanks for the quick response!

  My mistake, this is the number of spare part: 813808-001.

  Take a look at Chapter 3, Page 20 in the guide.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!

• My Envy 15-j011dx has a touch screen?

  I'm working on an Envy 15-j011dx with a badly cracked LCD screen. The product number is [redacted]. I want to know if this laptop especially equipped to Win 8, did a touch screen I found nothing indicating thereon. Help, please. Thank you. -Transport Canada

  Your laptop has no touchscreen. Please do not share the serial number of your laptop in public places, because it is unique to your system. You can publicly share model number or product number.