Touch screen does not respond in the middle of surfing

In the middle of surf Facebook my touch screen was freeze and the only way to make it work is to go Task Manager and end the process.  What happens when he "feels like it". There is no model and the intervals are not compatible. I tried troubleshooting, different surveys drivers, monitors and all material that might be associated with the parser. I bought this computer from a friend about 2 years ago and this is the first issue of the magnitude. Help I need help.

Hello

Thanks for reaching out.

We suggest you to update your driver. Click on this Microsoft article for more information. We also recommend you to contact the manufacturer of your computer to help you with your concern for touchscreen.

Let us know if you have any other questions.

Best.

Tags: Windows

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