Touchpad HP ENVY 4-1215dx problems

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• ENVY 4-1215dx: HPConnectedremoteservice.exe errors

  Yesterday HP ENVY 4-1215dx laptop computer my wife started having problems with the screen flashes every 10-15 seconds, and when you enter, the letters should be retyped because they do not take the first time.  The laptop is running 64-bit Windows 8.  The PC has restarted last night, but it does not solve the problem.

  This morning I ran a tool called MiniToolBox, and he found several errors to HPConnectedRemoteService.exe.  An example of one of the mistakes is below.

  Application errors:
  ==================
  Error: (23/04/2015 07:28:29) (Source: Application error) (user :)
  Description: Failing the application name: HPConnectedRemoteService.exe, version: 1.0.1218.0, time stamp: 0x5078a573
  Name of the failed module: KERNELBASE.dll, version: 6.2.9200.16864, time stamp: 0x531d34d8
  Exception code: 0xe0434352
  Offset: 0x0000000000047b8c
  ID of the process failed: 0xfdc
  Start time of application vulnerabilities: 0xHPConnectedRemoteService.exe0
  The failing application path: HPConnectedRemoteService.exe1
  Path of the failing module: HPConnectedRemoteService.exe2
  Report ID: HPConnectedRemoteService.exe3
  Failed package name: HPConnectedRemoteService.exe4
  Flaws in the application related to a package ID: HPConnectedRemoteService.exe5

  Error: (23/04/2015 07:28:29) (Source: Runtime .NET) (user :)
  Description: Application: HPConnectedRemoteService.exe
  Version of the Framework: v4.0.30319
  Description: The process was completed due to an unhandled exception.
  The exception info: System.PlatformNotSupportedException
  Battery:
  at System.ServiceModel.Channels.TransportManager.Open (System.ServiceModel.Channels.TransportChannelListener)
  at System.ServiceModel.Channels.TransportManagerContainer.Open (System.ServiceModel.Channels.SelectTransportManagersCallback)
  at System.ServiceModel.Channels.HttpChannelListener'1 [[System.__Canon, mscorlib, Version = 4.0.0.0, Culture = neutral, PublicKeyToken = b77a5c561934e089]]. OnOpen (System.TimeSpan)
  at System.ServiceModel.Channels.CommunicationObject.Open (System.TimeSpan)
  to System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen (System.TimeSpan)
  at System.ServiceModel.Channels.CommunicationObject.Open (System.TimeSpan)
  to System.ServiceModel.ServiceHostBase.OnOpen (System.TimeSpan)
  at System.ServiceModel.Channels.CommunicationObject.Open (System.TimeSpan)
  at SwitchBoard.Utils.WCFServiceHostUtil.setupService (System.Object, System.Type, Int32, Boolean)
  at SwitchBoard.SwitchBoardService.RunService)
  at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
  at System.Threading.ThreadHelper.ThreadStart)

  After finding these errors, I went to control panel > programs and features and a repair for HP connected remotely done, it does not solve the problem.  Then, I uninstalled HP connected remotely, restarted, and the problem seems to be fixed.

  I need HP connected remotely to what whether?  If so, how can I download a new copy that works?

  Gary

  HP no longer offers the connected Remote App is not available in any app store.  This review:

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=c03748009

  It is not necessary to the operation of your computer and if you have any problems, simply uninstall it.

• WANT x 360 laptop: how to disable TouchPad on ENVY x 360 laptop?

  1. I have no key.

  2. I have attached a mouse but the TouchPad is always enabled.

  3. I have 2 options, but all of them are frozen:

  Control Panel\Hardware and Sound\Tapping\TouchPad Settings\Double to disable Zone press to activate or disable the TouchPad

  Control Panel\Hardware and Sound\Tapping\Top Action\Switch wide TouchPad left

  So, what can I do to disable the TouchPad on ENVY x 360 laptop?

  Solved.

  Solution:

  Start /.

  Research /.

  Personalize your computer.

  Change mouse pointers.

  HP control area settings.

  Disable HP control of area

  Source:

  http://h30434.www3.HP.com/T5/TouchSmart-PC/how-to-disable-touchpad-on-HP-envy-TouchSmart-M7-notebook-PC/TD-p/3180731

• HP Envy 4-1215dx cracked screen

  Hey everybody, my laptop (HP Envy 4-1215dx) is a screen touch ultrabook and he unfortunately had a crack across the screen. I was wondering if there was a way to replace that with? I find 4-1105dx and 4-1115dx screens, but these are just the LCD screens. Is there a way to tell if:
  (A.) or the other of these screens work and,

  (B) or not, I need to replace just the LCD screen or part of touch screen digitizer because I can't find that anywhere.

  Thanks for any help!

  HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service of Guide for your HP ENVY Touchsmart 4-1215dx Ultrabook Compuet;

  

  Parts HP 699378-001 or 716398-001 and for the full Billboard numbers. Individual components (housing, display, touchscreen and bezel, etc.) are not listed in the MSG. The first issue of the piece appears to be abandoned, while the second number is running about $ 260 to $ 360 at the store parts HP.

  Please send Bravo

• ENVY dv6-7320el: problems with touchpad

  Hello

  I'm new here, so I don't know if this is the right place for this question, but here goes:

  I had problems with my touchpad, precisely with the two-finger-roll. It would sometimes stop working, but then set a few minutes. Today that work completely collapsed. I have read suggestions on how to solve this problem, I tried the HARD RESET, it did not help, I tried to juggle synaptics in Panel, which did not help either. Now, I have managed to completely remove the synaptics and cannot install it back.

  Can someone please help? The two-finger-roll was my main way of getting around, I feel so lost without her.

  model: dv6-7320el

  Thank you!

  Bob

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  Looks like you are facing difficulties to solve problems with your laptop Touchpad

  We will surely help you with this

  Steps to drain the static charge and load the BIOS default settings to solve the problem

  Step 01. Turn off the laptop

  Step 02. Disconnect the power/AC adapter and also remove the battery too

  Step 03. Press and hold the power button of the laptop for a minute

  Step 04. Now re - insert the battery back in and plug again the power supply/adapter

  Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS

  Step 06. Once you get the BIOS, please press F5 or F9 key to load the default settings for the BIOS

  Step 07. Now press ESC/ESC. Save Changes and Exit - Yes

  Step 08. Now, please wait until the unit load the Windows operating system

  Now please download and reinstall the drivers from the touchpad for your laptop on the Site of HP Support

  Please click on this link to find several troubleshooting steps to solve this problem

  Please find the screen shot as shown below for your reference:

  

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• HP ENVY 15 Notebook PC: Touchpad and erratic cursor movement problem

  My cursor shows erratic all over the screen movements while trying to move from one place to the other. This happens when I use my touch pad to control the cursor. After showing the erratic movements, it starts clicking Cesti on the entire screen. Clicks are random, and the movement of the cursor is also random.

  I tried to update my driver and everything, but the problem is still not fixed. Help regarding this situation is very welcome.

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  Looks like you are facing difficulties to solve problems with your laptop Touchpad

  We will surely help you with this

  Steps to drain the static charge and load the BIOS default settings to solve the problem

  Step 01. Turn off the laptop

  Step 02. Disconnect the power/AC adapter and also remove the battery too

  Step 03. Press and hold the power button of the laptop for a minute

  Step 04. Now re - insert the battery back in and plug again the power supply/adapter

  Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS

  Step 06. Once you get the BIOS, please press F5 or F9 key to load the default settings for the BIOS

  Step 07. Now press ESC/ESC. Save Changes and Exit - Yes

  Step 08. Now, please wait until the unit load the Windows operating system

  Now please download and reinstall the drivers from the touchpad for your laptop on the Site of HP Support

  Please click on this link to find several troubleshooting steps to solve this problem

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the white button on the right to say thank you Thumbs Up *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• Envy 17 3270NR: Envy 3270NR - mouse problems

  Help, please!

  the touchpad on my envy 17 is so imprecise / jumpy.  I can move the pointer in the right place, but when I click on the mouse button it jumps off the side and selects something else.

  This problem can be resolved via a patch or what I need to replace the touch pad?

  I think you missed a step between step 4 and 5, you will need to press the ESC key before you can press f10.

  Except that there was an improvement, thank you

• Sound on hp envy 15-k073ca problem

  When I'm multitasking with two windows open at the same time both with sound, I noticed that the computer automatically decreases the sound of a program in the volume mixer. I can manually slide the volume up, but it keeps automatically adjust by itself. How can I change this?

  * Also, is there a way to disable the touchpad?

  I use the hp envy 15-k073ca with touch screen in windows 8.1.

  Hello @RickyTarjaes,

  I see that you encounter a problem with the sound on your laptop, if you use several applications that produce sounds. I will try to help you with this.

  The rules you are expirencing is normal in the measurement of parameters. Some applications/programs that produce sounds can be set to "transcend" the other applications and programs. According to the current volume, this would lower the sound in another program. Usually see you in voice chat programs, where they will reduce the volume of another application.

  In Windows this can be defined as. Below shows you how to disable in Windows.

  • In the menu start, look in the category parameters (Win + W) 'change the noise map settings.

  • On the Communications tab, change "when Windows detects communications activity' to do nothing.

  

  Regarding specific applications, you should be able to find instrustions in all their support. I would recommend starting from that.

  With respect to the touchpad, this can be disabled in two ways.

  1. double click on the upper left corner of the touch pad. This acts as a "switch".

  2 disableing the driver of the touchpad in Device Manager.  To do this, go to the Device Manager, locate "mice and other pointing devices, click on the '+' to expand. You should see the driver listed here, right click on that and choose "disable". In this way, you will have the driver for later, but the touchpad should no longer be active.

  I hope you're able to help.

  Thanks for posting on the HP Forums.

• Charging battery HP Envy x 2 problem

  I started having problems with the secondary battery on my HP Envy x 2. I have for a few months now, and first of all, everything was fine. A couple of weeks, I started having intermittent warnings when I lit the envy. He said there was a problem with the calibration of secondary battery and it must be callibrated or possibly replaced. The problem is that even if it says this he sometimes shows that the battery has with full success and sometimes it isn't. It still does not appear to use the load sitting in the accumulator, it is intermittent, too. I have been using the battery calibration procedures and although the battery shows once again as a 100% load he always says that the battery must be callibrated.

  Ok.

  Your craving for x 2 has a 11-030ea product name.

  Followthe troubleshooting procedures in this document from HP web. If you still have problems with the batteries \an\or load later, I suggest you Contact HP for warranty repair.

• HP Envy m6: hinge problem

  Hello world

  I'm having the same problem of hinge than many other people with my Hp Envy m6. It is more under warranty and I wonder what are the options I have. My laptop is everything to me because I'm in my last year of college and I'm also a DJ is an essential part of my life.
  
  Bottom left of my screen (black plastic part) is cracked due to hinges loosens. I see many other people are having the same problem, but it becomes serious on my laptop as the screen begins to blink if I move the laptop.

  Could someone please point me in the right direction as seems to be a problem with the hardware as one number of others have the same problem.

  Thank you for your time,

  Brendan Lambe.

  @Lambo067

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
  
  If you are not familiar with messaging private forum please click here to learn more.
  
  Thank you
  Omar

• Touchpad on the Satellite P300 problem - 15 d

  Hello world!!

  I bought a Satellite P300 - 15 d and I am experiencing some problems with the touchpad.

  I simply turn on the pc, and sometimes the touchpad doesn't work, sometimes not.

  I tried the FN + F9 key, but it just doesn't work. Even the touchpad appears in the list of system devices.

  I find that the web and this Toshiba forum supported by aid, but I've not found anything related.

  Please help me!

  Look like a hardware problem that should be checked by a technician or an authorized service provider.

  If I were you I would click [here: http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_whitepaper.jsp?service=EU&WHITEPAPER_ID=0 000000871], look for the nearest ASP in your country and send my machine to them to fix this.

  Welcome them

• Laptop of HP ENVY 15 TS: problems installing the audio driver

  Hi all

  My product is the HP ENVY 15 TS laptop.

  Product number: E7Z34UA #ABA

  OS: 8.1 64-bit Windows

  A few days ago, I opened my laptop to find that there is no sound coming from the speakers at all. I was completely baffled because the audio was working perfectly fine before, even after the upgrade to Windows 8.1. I tried several solutions posted on other forums, such as install other drivers and uninstall the IDT High Definition Audio Driver and then scan for hardware changes. Now, however, when you try to update the driver IDT, it says that a peripheral attatched to the system does not work. What should I do?

  I've provided screenshots of things that appear when trying to solve this problem.

  

  Hello skyeisthelimit. I understand there is no sound emitted by the mobile phone. According to the description, I think that the question is focused on software. However, I won't remove the defective hardware of my mind. You have attempted a few troubleshooting, which is excellent. I'll provide some troubleshooting facilities (some steps you already completed). Please follow troubleshooting all in order, I suggest:

  First of all, there are some tutorial of Microsoft Assistant that solves the problems of sound in Windows 8.1. Please follow the wizard until it is finished. You can locate this wizard here: http://windows.microsoft.com/en-CA/windows/no-sound-help#no-sound=windows-8 & v1h = win8tab1 & v2h = win7tab1 & v3h = winvistatab1 & v4h = winxptab1

  Then, follow the troubleshooting, indicate in this document from HP: http://support.hp.com/us-en/document/c03257712

  Finally, you will be asked to reinstall the updated drivers. Please install it: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124012-1 & cc = us & dlc = in & lc = on & os = 4158 & product = 5450018 & sw_lang =

  Assuming that the problem is not resolved, the next step is to refresh of Windows 8. This will force the computer to return to Windows 8. It will also clean the computer, to a certain extent (it is not as powerful as a recovery). For more information about how to update Windows, please see this document from Microsoft: http://windows.microsoft.com/en-CA/windows-8/restore-refresh-reset-pc

  If the operating system update does not resolve the problem, reinstall the operating system is the next step. Make sure that you back up all your data beforehand.

  For more information on how to effectively back up your computer, please this document of reference: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us & lc = on & dlc = in & docname = c03270359

  For more information about how to perform a system restore, please reference this document: http://support.hp.com/us-en/document/c03489643

  Please answer with the results of your troubleshooting. I'm only here to help!

  Mario

• HP Envy 4500/Series: Cablelink (Austrian cable service) / installation HP Envy 4500 series problem

  Hi, I have a new HP Envy 4500, and it does not connect to my wireless network. He sees the correct SSID (using WPA - PSK / TKIP or AES), but he will not join the network after providing the WPA key. Printing test results shows a FAILURE on > parameters - without filtering. I don't know if I use MAC filtering on the network, because I don't know how to check this on this modem.

  I am also unable to join using the WPS procedure. I tried with and without a USB connection. I have 5 other wireless devices on the network, which all connect without any problems.

  In addition, I put static IP details on the Panel after reading the HP forum where this problem was stated by setting just the IP address and no subnets. Still no connection

  The printer works via USB ok.

  I got it connected to my neighbors A1s wi - fi network.

  I have a new wireless network to cable and modem put cable in the last week connected to Cablelink. I have a new router Cisco EPC3940. I tried to restart, connection to WPS and wireless USB connected. Reset the printer and modem and tried with and without using a static IP address.

  I tried to reconnect to my neighbors A1 connection - success.

  I tried with USB lead-success

  I tried direct to print without wire-success

  I tried to share wireless USB by using HP software-failure

  I tried the HP PC don't doctor too - no available solutions.

  I have read and tried several fixes on the HP forum-no success

  The fault is clearly my printer connect to my cable modem wireless (or my printer connect to my wi - fi of Cablelink) like all other connection works!

  I posted at the end of a similar position, but did not respond. Help please.

  Carl

  I finally solved this problem after 2 weeks of trying everything! Based on the above comment from BH, I thought that I had to turn off my radio show from 5 Hz. My new router has prevented to me because of the way Cablelink run their software. However, I finally got access to change it. I disabled 5 Hz. I still have the invalid password! Then, I changed the predefined WPA WPA2. It worked. I turned on my 5 Hz back show, the printer is remained connected. I then changed back to WPA2 and immediately lost connection! I put it to WPA and it connected again! I did NOT change key wireless, he remained at 16 characters, just the level of security! It seems if I want my Envy NEW 4500 with UPDATE drivers on my wireless network, I have to REDUCE my password security, which comes by default with modems cable new with Cisco, and accept the WPA! The strange thing is my old Iphone 4 and my old Apple TV both connected without problem. Therefore more recent Iphone to my wife 5 c and our newest Samsung UHD TV. So why a NEW model of printer is sold in stores right now, not able to work on WPA2? I lost 2 weeks on this issue before the sort it! It works, but I'm not happy! Same HP UK failed to connect after 4 hours on their online chat and remote assistance online! I worked it out myself from the comment by BH! Thanks BH. HP POST PLEASE A REPLY ON THIS THREAD WHEN YOU FINALLY WRITE A SOFTWARE FOR YOUR PRINTER TO WORK ON WPA2. MAYBE YOU CAN EMAIL CISCO IN ORDER TO WORK OUT HOW TO DO THIS BETWEEN YOU.

• Equium M50 - touchpad using Win XP home problem

  Equium M50 sm59E with XP home

  I went from just good to an optional update to idéacom windows knocking out my touchpad and keyboard (many other people did the same thing and there is a growing army of us more) I've resorted to a new installation I've done twice now...

  I have the keyboard works in that if you start up then put on stand by.
  Then wake. The keyboard remains on (if you have not.. .then when you press a key it cross the keyboard).

  Download site the touchpad I was stumped because he's not even showing in Device Manager even if I got the driver from toshiba.
  But then I found it as a device hidden in device manager with a *! * on it and it says the driver is not installed, no work, or that bad.

  I have also no usb devices like hidden devices that are all ok except one who says, series, but it has no option to install a driver.

  I read somewhere that a man had the same problem with XP and he used a Toshiba to downgrade to OS download and that worked for him, but he can't find it now.

  This is reported as a problem due to updates of human interface are spoil keyboards and keys to touch... .in touch software screen in updates.

  Can someone help me here I am now at all-time low and I have exausted all channels

  Have you tried a system restore to restore Windows to a previous state?

  If this does not work, you must uninstall all devices that you have installed recently.

  For example, drivers for a new Logitech mouse may be in conflict with the driver for the Touchpad.

• Touchpad HP ENVY 15-j068ez

  Hello

  I just bought a HP ENVY 15-j068ez and I am struggling to find a way to disable the touchpad.

  What should I do to deacivate? I do not have it when you use a mouse.

  Thanks for the quick response!

  Sparrowtrips

  Hi Sparrowstrips,

  On some laptops, the TouchPad can be disabled by double-clicking the power hotspot located in the upper left corner of the touch pad. If the laptop doesn't have such a power hotspot, you can always disable the ClickPad in settings control panel.