Touchpad HP Spectra Ultrabook 13 2004TU

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• 13 spectrum HP ultrabook: cursor disappeared and the touchpad no longer works. Usable only to touch screen

  When I turned on my ultrabook today, the cursor is invisible. The touchpad is also that no longer respond. I can only use the touch screen. My product number is G1Z94EA #A2N

  Hi @Reem12,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer laptop 13-3003ex of spectrum HP and issues with the Touchpad and the cursor in the process of disappearance. Some say that you could restore the BIOS using factory default values with this. Here is a document that shows you how to restore the default BIOS settings. In this way, it will look at the hardware installed on your laptop.

  Please let me know how it goes.

  You can say thanks for trying to help by clicking on the Thumbs Up below! .

  Thank you.

• Keyboard and touchpad not working not not after reboot. Windows 8 Sony Vaio T series Ultrabook.

  My Sony Vaio T series Ultrabook running Windows 8 froze during the execution of a program. The Task Manager does not work, so I used the sidebar on the touch screen to restart. Once I had restarted, or the keyboard or the touchpad worked besides than the backlight on the keyboard. I tried to use the restore system to return a few days, but without success. In my device manager, there are yellow signs next to my keyboard and touchpad. An external mouse does not work either! After a repair, he says: my computer has problems with PnP devices. I can browse only my computer with its touch screen and it's very tedious. I need this computer to type for the school. Help, please!

  Hi Darklo,

  I suggest you follow the methods listed below. Before continuing, please answer the question below.

  (1) what is the program that you try to run?

  I suggest you to follow the below methods and check if it helps.

  Method 1: Run the hardware troubleshooter and check.

  Follow the steps to run the Troubleshooter:

  (a) press the Windows key + C on your keyboard to display the bar of charms.

  (b) type of Troubleshooting , and then click solving problems under settings.

  (c) now, type Hardware Troubleshooter in the option Search .

  (d) click on hardware store to run the troubleshooter.

  Also try to update the drivers for the keyboard and the touchpad.

  Method 2: Update drivers for the keyboard and the touchpad.

  (a)  , press the Windows key + R, type devmgmt.msc.

  (b) right click on the keyboard.

  (c) click on Properties, click the driver tab.

  (d) click the Update driver button.

  (e) click on the OK button.

  Similarly, follow the steps to update the touchpad.

  Method 3:  Run the Microsoft safety scanner.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note:

  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

  Hope that this helps, if you have any additional questions, feel free to post. We will be happy to help you.

• Spectrum 13 Ultrabook: Erratic cursor on touchpad

  It is impossible to use the touchoad as the cursor disappears after a short time, sometimes 'stuck' in the upper right corner, flashing like it is gone crazy or out of sync and then you cant open new applications since its automatic reclosing - weird Weird touchpad cursor behavior! Does not recall questions on win 8.1 (before the upgrade to 10). I tried tons of change settings touchpad - nothing really helps. It seems that there is a big problem here that needs to be resolved by HP. I tried all settings / old drivers and all that stuff... nothing helps.

  @Thebenzinator
  
  Thanks for the reply with the details,

  If the computer is in warranty, they should be able to repair or replace defective parts, however, the computer will remain the same.

  What we must do now is to wait until recover you the computer to the HP repair center and everything should be taken in charge power off.

  Let me know if you need more help,

  Kind regards

• Problem of Touchpad on Acer Aspire VN7 - 591 G Ultrabook

  I would be grateful if someone could give me some advice.

  I have a problem to find a driver for the touchpad on my Acer Aspire V Nitro Black Edition (VN - 591G) with Windows 8.1.

  The touchpad itself works fine, but it has only to type the feature, I want to activate actions such as vertical and horizontal scrolling. I already tried to install the Synaptics pointing device or the driver of the momentum and although the installation was successful, I don't see all the settings in my configuration of the mouse.

  It could be a solution (google) to install the Intel Chipset driver, then pilot of e/s Intel. I've updated one, and before installing Intel i/o, I need to configure advanced BIOS settings, but it is not "Advanced tab" in my BIOS. Looks like I'm in the trap.

  I would be grateful if someone could suggest other solutions to enable gestures.

  You know that you must use two fingers to scroll?

  Problems with the touchpad VN7 - 591 G are a 8.1 engine that doesn't work great and sometimes a bad touchpad.

  You may need to get a USB or wireless mouse until the pilot gets sorted.

• HP HP - Split x 2 touchscreen Ultrabook 13-g110dx model crashes

  I recently bought a HP HP - Split x 2 Ultrabook - model # 13 - g110dx and I'm pretty happy with the ultrabook. The ultrabook came installed with Windows 8, which I upgraded to 8.1 Windows and after that all 8.1 Windows updates were installed and the latest drivers from HP as well. However I noticed that the touchscreen unresponsive after a while and I have to restart the laptop to make it work again.

  Another question that I've seen today is the touchpad is not responding and I had to reboot again. Is it possible to diagnoize whats happening and fix the problem?

  Personally I consider that a very useful solution. Before blowing away Win 8.1 try this simple fix to the problem that has been driving me crazy for weeks. This seems to have solved the problem: http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/split-x2-touchpad-problem/m-p/3361845#M48265 hope it works for you.

• Is there standard LMB/RMB clicks at the bottom of the touchpad control touchpad area?

  I wanted to buy: http://www.x-kom.pl/p/203762-ultrabook-15-6-hp-envy-15-x360-u000ew-i5-4210u-4gb-1000-win81.html#

  but now I see there no normal touchpad but what does not work as it should in spectrum 13. The case is that each video speak on these new features (which will be obsolete when Windows 9 will happen) not if she still standard LMB/RMB click on.

  Question: If any the Control Zone have touchpade area mechanical mouse left and right button at the bottom of him as all other touchpad?

  I bought the HP ENVY 15-u000ew x 360

  http://WWW8.HP.com/pl/PL/products/laptops/product-detail.html?OID=7270951

  and I'm back just 2 days after purchase. The touchpad is very sticky. It moves in all possible directions in the body of the laptop. Also, it does not detect click LMB and RMB as it should and even sometimes simply do not resposnd at all. Even the body of the display is not uniformly mounted-> it moves on a right side.

  When I bought cheap Acer 1,5 years ago (V3 - 571G) I think this product is very poorly designed, now I see that HP is almost as bad as this V3 - 571G.

• Crackling while playing music in the SPECTRUM of the HP 15 - 4010nr Ultrabook

  Hi all

  I recently bought [4 January 2013 ] 15-4010nr SPECTRUM HP Touchsmart ultrabook with beats audio.

  I'm very unhappy with the Crackle of the bursts of noise while playing music sudden or random.

  The problem is not limited to pregnant hp integrated as it reached also on the headphones, so it is something internal for laptop.

  Its really disappointing to have a subject as listening to this high end laptop.

  Please let me know if there is a solution to this problem.

  Thanks in advance!

  Same question

  http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio-e-g-Windows-8/intermittent-buzzing-noise-HP-spectre-XT-TouchSmart-PC-15T/TD-p/2380717

  The problem is gone, when to disconnect the adapter!

• Synaptics touchpad two fingers scrolling does not work in the player to develop modern UI application Windows 8.1

  I have a HP Envy TouchSmart UltraBook 4-1161er. Two fingers to scroll worked well in all modern user interface applications that come with the pre-installed operating system Windows 8.1, but the situation changed after the upgrade to Windows 8.1. Now this excellent and very useful two fingers scrolling does not work in the updated reader application. How to make it work?

  If the problem is in the drivers, maybe, install the drivers the latest may correct this?

  I tried to find the latest drivers for the touchpad Synptics in my ultrabook on the HP website, but it's the same old v16.5.3.3, I already have (published in may 2013). Synatics official site contains a link to the latest touchpad driver pack v17.0.19. Can I install it?

  I would try to install the Windows 8.1 (64-bit) driver Synaptics touchpad available in the download section of your sleekbook web support before using compatibility mode.  If the current driver does not work for you, try the earlier versions available .

  If you have no positive results, then use the compatibility mode (select Windows 8) on all three Windows 8.1 synaptics touchpad drivers, starting with the most recent.

  To use compatibility mode to install the driver just softpaq to the right, click on the file and choose troubleshoot compatibility. Select Windows 8 and run the installer.

  The following video has a decent explanation, but the Narrator does not get to the point for a bit. Go directly to the minute 4 and watch it from there.

• Touchpad not working not - corner double tap does not work - no yellow light

  I have a Folio 9470 m.

  My touchpad does not work.

  The tip of the double tap does not work.

  The yellow light is not on.

  Someone at - it help him?

  Press the power button and then immediately press the ESC key to call the start menu.

  In the boot menu, press the F2 key to enter the PC Diagnostics.

  Select the component tests , then the mouse. Run the test. If she passes the test then the touchpad is fine and all that should be required is reinstall the driver for the touchpad. You can download the software from your support of the ultrabook Portal in the download section. Download and install the appropriate version of the operating system.

  If the led on the touchpad of orange does not illuminate, the touchpad is enabled. Amber led on the means, the touchpad is disabled, disabled.

• Touchpad freezes / cursor disappears on Windows 8.1

  I have a Ultrabook from Split x 2 HP I bought a week ago.

  I've upgraded to 8.1 Windows recently. I noticed that my touchpad freezes and my cursor doesn't work anymore, no matter how many times I click or try to revive. If I start using the touch screen, the cursor disappears completely and does not return. Happen completely randomly - sometimes every two hours, sometimes more than once per hour. It has nothing to do with the number of channels I open or how many times I use it.
  I go to Device Manager to control the mouse pointer, and it says that the device is functioning properly. It shows also all the updates have been installed.
  Sometimes it lasts only 10 to 15 seconds, other times I have to close my computer and wait 30 seconds before you open it, and then the mouse will reappear.
  The driver is dated 23/08/2013 and the version is 17.0.2.24
  Just in case, here is the information on my computer:
  Intel Core i5-4202Y 1.60 GHz
  4.00 GB RAM
  64-bit operating system

  It worked for me.

  Go to the Generic USB (two of them) hub in Device Manager.

  Go to the power management tab

  Uncheck the box allowing the computer to turn off this device to save power.

  Turn it back on.

  My touchpad stopped everything by searching for a solution. I have 'unchecked' boxes and the touchpad are back to life before the reboot. He has worked since then. (three days)

• Touchpad not working not not on Windows 8

  My touchpad does not work after the upgrade to Windows 8 Professional. I have a Lenovo Ultrabook u300s, I think the touchpad is Cypress Trackpad. The mouse cursor does not just move, but I noticed that if I click the button it will be the answer. I installed the latest driver from the manufacturer's support Web site. The only way I can get this job is to remove the driver, but the standard Windows drivers is not the detection of palm. Note also the (F6) key to turn off the touchpad no longer works

  Hello

  I just had this problem with my laptop windows 8 of Packard bell, I tried different ways to sort and nothing has worked. I went on the settings of my laptop and I had locked my touchpad without realizing account and now it works fine, can be useful to check. I hope this helps.

• How do I (a user) differentiate if I received a ultrabook or a sleekbook?

  Hello. How can I differentiate between a ultrabook and a sleekbook?

  I ask this question because I ordered a Ultrabook HP Envy 6 t-1100. When I received it, I noticed the following:

  1. I registered it and registered it as a sleekbook (I got the email from HP) instead of a ultrabook. Why is it so? All HP Ultrabooks are registered as sleekbooks?
  (I don't think so.)

  2. the name of the model in the BIOS it's a sleekbook. What the BIOS of the ultrabook of 6 t - 100 want to say?

  3. There is no sticker Win Pro 8 with the button under the laptop.

  4. the product number on the sticker under the laptop is different from the number of products in the BIOS (I used the latter to register the product with HP). Is this a reburbished product?

  5. There is no "Ultrabook" sticker on this subject.

  6. There is no sign of the "Technology Intel® Rapid Start" software and "technology Intel® Smart Response". How will I know that these technologies are present on my system?

  Also, HP has promised to send me the product in 5-7 business days, but took almost 12 days for them to ship it. And I think I received a SLEEKBOOK refurbished instead of a NEW ULTRABOOK - for which I paid!

  I liked HP for a long time. But after their fiasco of Touchpad and a 40% drop in their stock price, I'm seriously rethink on their business practices these last time.

  With all the new competition from Asus, Acer, Samsung, etc. on the market of the ultrabook, I hope HP does not lose its loyal customers because of these problems.

  I hope soon to the above.

  Thank you.

  (I still don't understand why the models ultrabook and sleekbook are EXACTLY the same. It is confusing, mostly because a user cannot detect "invisible" mSATA SSD hard drive cache acceleration.)

  The answer was:

  If a user is going to "Task manager", then click on 'Détails' or 'Services', it should see the Intel drivers for the ultrabook under the tab "Description."

  I suspect that the sleekbook will not have these because they are usually at that base of AMD for HP.

  "Ultrabook" is a term by Intel and can only be used by manufacturers when their products meet certain stadards defined by Intel. All "ultrabooks" are Intel based.

• Touchpad issues?

  Recently, I have problems with the touchpad. I can't get the pointer arrow to go where I want it. When I do it, it moves all around and I can see it shake on the screen. I can't scroll upwards or downwards with my two fingers. When I try this, I'm split applications that are open. Any suggestions?

  Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.

  Reset the NVRAM EXTRA memory

  Try a SMC reset. Article covers when necessary, but this will not affect anything.

  Reset the SMC

• Why my touchpad on MacPro unresponsive?

  Last week, I installed Mac OS Sierra on my MacPro. Since then, my touchpad is not responding, and system has slowed to snail PACE. Why?

  Occasionally an older battery start to fail and start to develop.  Which often interferes with the trackpad.  Open the MBP and inspect the battery.  If there is no sign of expansion, immediately remove that continues the expansion will seriously damage the MBP.

  Ciao.