TouchSmart 300-1223 re - install - stalls

At the risk of giving too much information, I'll detail what I did the last two weeks and where I am...

To prepare the machine for use by several different users, my son wanted to delete all. Before that, he created the 3 disk restore package. (This was about 6 months ago).

> Tried to restore using the 3 disks. Restore the drive failed on 2, with the error 'corrupt disk '. I tried to "Retry" it, but I couldn't get the first boot or installation disk.

> As of a couple of weeks, cold start re-boot (try to boot from the hard disk), leaves message "bootmgr" is missing.

> In the process of moving from House to House, the mouse supplied with the machine has been lost.

> After trying the below re - install without a mouse, I finally removed the USB KB and mouse 'antenna' of the slot in the bottom at the back of the machine. First tried to use a wireless mouse, by inserting the USB 'antenna' in a classical USB port. And even once attempted to re - install.

> Downloaded a disc re - install and could somehow make a hardware diagnostic test. All the past.

> Ordered re - install (Windows 7 Home Premium 64-bit).

> Machine started with disk 1 in. Indicates the file copy. Tracks for 10 to 12 hours. Meanwhile, the 6 les 6 bars bars gauge progress moves so slowly that it cannot be detected that its movement at all. Subsequently a screen will appear that says: select one of the options run a test, or re - install (caution - reformats) or something like that. At the bottom of this screen, are BACK, NEXT and CANCEL with CANCEL highlighted. Usually, when this screen first, the button next to "Reinstall" is highlighted. HEREIN LIES MY PROBLEM (I think): the touch screen has no effect on the key. Even if the keyboard and mouse are 'on' (KB has a light on it and the optical mouse is lit on the bottom) or the mouse or the keyboard will select whatever it is. At various times, without special reason, the mouse pointer is displayed. If the radio button had been highlighted, it goes where neither button is highlighted. (I've tried every combination of punches and conceivable sequence on the KB and nothing happens).

Oh... for what it's worth, the USB KB and mouse are HP models.

I tried everything I know how to do it. Help would be appreciated. (Thanks for taking the time to read this, if you got this far.)

Great!

Thank you also for your patience and your willingness to solve problems!

I can't wait to see the results!

Tags: HP Desktops

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