TouchSmart 610: PC off completely unexpected

Hi all

I hope you can help, I spent hours scouring the forums to find answers. I have a friends computer I tried to fix, are rarely a problem that I can't, but this one left me speechless.

From what I can tell, it was a common fault with the power brick and the system completely shut down for what seems like no reason. So I replaced the power brick, still the same issue.

I checked the ram, I used memtest 86... the computer crashed almost instantly so perhaps I thought that the ram was also an issue. I replaced the ram with ram I know works, but it is still completely off.

I did a full scan of the hard drive and can't find bad sectors or errors.

the problem first started happening with win7 home (what it came with), I replaced it with win7 Ultimate (new installation). so it is definitely not the operating system.

It drives me completely crazy, it seems there is no other thread I can find where the problem got to this level with this model.

Help, please.

Thank you.

Hello

Please come back to me, I wanted to test my theory a few days before I posted. I eventually found the problem it seems that nobody else has. With the HP touchsmart 610, it appears with the power brick and the common memory issues it seems to be another HUGE problem I suspect will be a normal thing in the factory. I tried as you know and he had baffled me but I was convinced that it should be a matter of hearing.

I found the solution... At least that worked for me. It turns out that it was not any thermal past between the cpu and the heatsink... NO WHAT SO EVER. I put on a past thermal and two days non stop with on a stop down. So the problem is solved. Thank you for your help.

Tags: HP Desktops

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