TouchSmart AllOne KT457AA: Restore to factory setting

How to restore the HP TouchSmart AllOne (Vista) to factory settings?

Hi there @joan10,

Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have doubts to restore your computer. I'll be happy to help you.

Here is a document to help.

Perform a recovery of the system (Windows Vista) HP

Recover the system after the hard drive is replaced (Windows Vista)

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: HP Desktops

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    This is Dells use of their recovery partition information

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    ViniciusAndrade wrote:

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    Hello

    Virus problem has probably corrupted the partition on the computer. In this case, you will be unable to perform a factory reset of the recovery partition.

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  • Is there a way to restore the system to factory setting

    Original title: Reinstalling windows

    I would like to restore or reinstall the system on my computer because my computer appears to be infected with the virus and there are a lot of problem with the system as impossible to install net framework. I have never create any point before restoration, and the recovery of the manufacturing company (Acer) tool does not work for reasons unknown. I would like to know if there is a way to restore the system to factory setting. And also, if I have the windows 7 key product that comes with this computer (I think that its probably an OEM product key), what I have to buy a new key of product if I reinstall windows 7 on this computer?

    Thank you for your reply,

    However, I tried with the Acer eRecovery Management and there are two problems:

    • I open Acer eRecovery than Management with System Manager. When I click on restore or create Factory default disc, it says please wait and there is an infinite loading.
    • Also, when I use Alt + F10 to open, it says please complete operating system configuration process.

    Scores of recovery and/or access to them can get damaged.

    As the partition recovery is photographed on the hard drive by Acer in the manufacture of your machine, we have nothing to do with changing/fixing this recovery process once there are problems with it.

    As you have a preinstalled OEM license (Acer, Dell, HP, etc.), contact the manufacturer of your computer to order recovery media that they need to provide for a fee.

    Or you can also borrow the same exact retail edition DVD of Windows 7 and use your product key to reinstall.

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    This is what looks like a sticker of COS:

    @@@@@@@@@@@@@@@@@@@@@@@@@@

    Your other option to continue to use the machine is to remove malicious programs that infect your machine:

    See if this helps you:

    Download, install, update and scan your system with the free version of Malwarebytes AntiMalware and if necessary do in Mode safe mode with networking:

    http://www.Malwarebytes.org/products/malwarebytes_free

    'Advanced options boot (including safe mode).

    http://Windows.Microsoft.com/en-us/Windows/Advanced-startup-options-including-safe-mode#1TC=Windows-7

    _______________________________________

    And also scan with the free version of SUPERAntiSpyware

    http://www.SUPERAntiSpyware.com/download.html

    SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

    SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

    ______________________________________

    It is a very good program to scan your system to remove adware, etc.:

    http://www.bleepingcomputer.com/download/adwcleaner/

    AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

    _____________________________________

    And just to be sure, nothing is lurking in the background:

    'TDSSKiller Rootkit Removal Utility download for free'

    http://USA.Kaspersky.com/downloads/TDSSKiller

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    Once you are sure that the malware is removed, check the system files.

    The problem can happen however is that if SFC is install system files that are corrupted, you may still borrow this disc of windows 7 to solve this problem by performing a repair upgrade.

    "How to use the System File Checker tool to fix the files on system missing or corrupted on Windows Vista or Windows 7"

    http://support.Microsoft.com/kb/929833

    Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

    1. Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
    2. Type the following command and press ENTER:
      sfc/scannow

      The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

    See you soon.

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