TouchSmart HP Envy 15-150: HP Support Assistant does not

After the upgrade to windows 10 8.1, I back return because of windows 10 graphics issues. I noticed that HP Support Assistant has stopped working with the error "Missing leader HP Support Solutions Framework 11.51.0049.msi". I did a windows update and installed the required updates. Tried to uninstall the framework but can't because of the same error. Upgrade to windows 10 with the same results.

I have read and tried several suggestion forum, but alas to no avail. Any suggestions?

OK, I got it fixed and thought I'd share my solution. I followed another thread and used Revo uninstaller. When missing the usual shit of msi (HPSUPPORTSOLUTIONSFRAMEWORK - 11.51.0049.msi) is come, I clicked on ok and let Revo do its thing and check the registry. When you are prompted to check the 'fat' records I've done and deleted (just check it out those / "BOLD"). When I finished, I reinstalled the HP solutions on the HP site framework and I was in service yet. Thanks to all who have shared and posted.

Tags: Notebooks

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