TouchSmart tm2 the usb hub controller are not not in Device Manager

I have a Touchsmart tm2. Device Manager not tilts my USB Controller. There is a list with the yellow flag "unknown device". I tried to uninstall and restart. Problem persists. Therefore, none of my USB ports work. This issue coincides with the arival of the malware "mysearchdial" who took my browsers. My laptop is running Windows 64-bit edition, prepared of 12 GB of RAM.

Thanks again. I have at least the link to Microsoft Essentials.

I did use True Image Home to restore my OS on a previous image drive, October 2011. I had tried several times until I realized that I needed to be connected directly via ethernet and not wireless.

It took an eternity o all updates, but now my Touchsmart is as good as ever.

Thanks again for your response.

Tags: Notebooks

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