tracert stops and times out to 63.245.5.149 and will not allow access to a Web site
Hello. I just had Qwest install internet in my house that my mother--brother-in-law can enjoy Polish television online. Excited, she immediately tried to go to his Web site (www.polwizjer.com), to watch his shows, even when she tried to go to the site, there was an error: the connection has expired; the server for polwizjer.com takes too long to respond. all the computers in my house got the same error message or similar, so I tried ping on the site, without entering. I tried on a whim to get the website using my phone as a lanyard... it worked, then I did a tracert from the site (by using the internet service of qwest) and it always stops at a specific IP 63.245.5.149 and out of time. When I called qwest, they pretty much had me repeat steps, already tried in a session in case of problem, but it got us nowhere, however they belive it is something with the server of this IP address or something. (FYI, I'm still learning computers and I have only a few pretty basic skills and knowledge of the functioning of routers and how to trouble shoot minnor issues like these)
Is there a way to change my itinerary so that we can access this Web site, or can I change service providers... or even changing ISPS will solve the problem? All suggestions are welcome and thank you in advance
C:\>tracert www.polwizjer.com
The route to www.polwizjer.com [200.74.244.124]
with a maximum of 30 hops:
1<1 ms ="">1><1 ms ="">1><1 ms ="">1>
2 20 ms 21 ms 20 ms hlrn-dsl-gw77 - 142.hlrn.qwest [207.225.112.14 .net
[2]
3 22 20 21 hlrn - .net [71.217.190.97] agw1.inet.qwest ms ms ms
4 ms 50 ms 43 45 ms dap-brdr - 03.inet.qwest .net [67.14.2.85]
5 44 44 45 ms 192.205.35.53 ms ms
6 78 ms ms 77 77 ms cr1.dlstx.ip.att.net [12.122.87.14]
7 ms ms 77 76 ms 76 cr2.hs1tx.ip.att.net [12.122.28.158]
8 ms 76 76 ms ms 81 cr1.ormfl.ip.att.net [12.122.1.6]
9 75 ms ms 76 78 ms gar2.miufl.ip.att.net [12.122.143.41]
10 76 78 ms ms 78 ms 12.116.154.18
11 87 86 87 [6 xe-0-1-1-nmi-teracore01.columbus-networks.com ms ms ms
3.245.5.108]
12 82 ms 79 ms so-3-0-2-pan-edge02.columbus-networks.com [63,24 78 ms
5.5.145]
13 112 ms 112 115 ms 63.245.5.149 ms
14 * request timed out.
15 * request timed out.
16 * request timed out.
17 * request timed out.
18 * request timed out.
19 * request timed out.
20 * request timed out.
21 * request timed out.
22 * request timed out.
23 * request timed out.
24 * request timed out.
25 * request timed out.
26 * request timed out.
27 * request timed out.
28 * request timed out.
29 * request timed out.
30 * general failure.
Full trace.
the above is my tracert with my ISP qwest at home
All good suggestions, but by changing the IP address does not work. The Web server swear that they do not deny any address. I don't know what it could be. 1 million of laurels to the guru that find this baby!
Tags: Linksys Routers
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