Transfer blackBerry Smartphones Contact HELP problems

Similar Questions

• BlackBerry Smartphones Please help - problem with blackberry curve 8520

  My fone doesn't let me edit or add new contacts, except if I add to my sim card then copy it on my blackberry. Its a new need that I noticed last night and I don't know what to do? I tried to remove the battery, and replacement but it did not work!

  Please remove Windows Live Messenger or Yahoo! Messenger for now until a new update was released because one of these apps version recently update is causing the problem for most OS5 phones...

• BlackBerry Smartphones Contact information transfer

  Currently, I have a BB 7520 and am waiting for my new 8830 happen. My question is if I can transfer data from the old phone to the new without having to go through a lot of manual entry.

  Thank you

  F

  Altogether. Load Desktop Manager on your PC and use the wizard of device switch internal to transfer all your contacts, data, calendar, etc.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  I recommend the version 4.6

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• 9320 blackBerry smartphones needs help!

  Hi all!
  I bought my first Blackberry Curve 9320 in May and I downloaded the latest software on July (version 7.1 2093), and I can't find any other version.

  Now, when I try to connect my mobile on the market, he said to I need to download the latest version (even if I do it with my PC or WI - FI connection), and if I go to www.blackberry.com/appworld/support to download, it tells the of there an error (503, if I remember).

  I also tried to download sent to my email address, but it does not in any case!
  So the problem is that I can not connect my Blackberry to its low of PC market or even use from my mobile.

  Can someone help me?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones please help me

  HY,

  Translation by Google:

  Everything began to be replaced by an old mobile Blackberry Curve 9300 for a new 9300
  Initially, I connect my old laptop to perform a backup.
  I connect the new and restored with the old backup.
  And starting problems:
  Initially I have found all my applications, after a ride on this forum B and am active Blackberry option. I thought that I had on my old laptop...
  But I'm still all of the missing Blackberry universe.

  I connect my Blackberry Desktop, it tells me I can do an update from 5.0 to 1419 Pack Update pack 6.0 1879.

  But the problem and not the update bug.

  Following error message:

  An update to the Blackberry Desktop software component must be installed before proceeding. I'm okay then after seconds qqs:

  An error occurred during the update of your software
  The list of applications on your device is have been downloaded.

  However, I take things and I have zero reset my laptop with a factory reset.
  I past either directly through the laptop and the laptop tells me that there is no update available.
  So at the moment no update my software.

  Then I try to reopen a Blackberry ID session and still the problem:

  I know that my email user, I maintain the Blacberry ID confirmation email, but I forgot the password.
  I requested a new password, he asked me the secret question. I answer and it crashes with the following messages:

  You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been blocked for 15 minutes.
  or else
  You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been locked. If you have forgotten your password, use her you forgot your password feature to select another.

  What should I do?

  Please help me!

  Hello and welcome to the community!

  You have a lot of questions... so it is difficult to separate. I'll try both, I think I can identify:

  Please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  With respect to the update/reload of your operating system, the easiest way is on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Eception index exception 49 blackBerry smartphones? Help!

  After a batt pull my blackberry bold 9700 starts & said "eception exception: index49 > = 49" I click on ok, then it won't let me access anything whatsoever. Help! I can enter the applications screen, but can't open it.  I don't know what to do, please helpppppppp!

  Thanks in advance for the help mate BBers,

  a very frustrated owner BBBold 9700 (and husband)

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones need HELP on upgrading to os 4.5!

  Ok.. This is my second time trying to updrage my blackberry... my problem is that I intalled just my Office Manger 4.3, so I upgraded to 4.6... After this is done, I deleted the vender.xml... once I connected my blackberry on my computer and a pop up came... it was like reading, though she had no update or something. I told myself WELL, but I have it just disappeared and I was like NO! .. .i did all the steps correctly right...?

  need help!... problems it is a desktop software 4.7 now must I have downloaded which?

  I do not understand the difference on the softeware handheld and the desktop software... and when I go to the device sooftware I see it says upgrade to 4.5, I click it and download it but nothing happens...

  NEED HELP FROM MAJOR IM A NOOB ONE THESE THINGS LOL

  ANSWER AS SOON AS POSSIBLE

  you have the Desktop Manager, which includes many things including:

  • a tool for synchronization of calendar, contacts, tasks
  • a backup tool
  • installation of application tool (to install applications on your device from the PC)
  • installation of an OS tool (for example, upgrade the operating system on your device)

  Desktop Manager available in many versions: 4.3, 4.5, 4.6 and 4.7. Since you use a curve, no matter what version is right for you. The last is supposed to have fewer bugs.

  On the operating system : this is something else. There are many OS versions for the curve: 4.2 4.2.1 4.3 4.5. Function of your trailer, you can have access to some. You can install the operating system to another carrier if you want, it takes just to delete the vendor.xml file.

  Install an operating system : one way to do it is:

  1. Download the setup of the operating system on your PC
  2. install the OS on your PC. It will bring the BONE inside the Desktop Manager
  3. the Desktop Manager allows to download the operating system in the desktop to the Device Manager.

• BlackBerry Smartphones please help me with my BB Storm 2

  Hi fellow messengers,.

  I'm having a problem with my BB browser. My unit is BB Storm2 9550.  My browser does not work everytime I visit a particular site. He tells me that I am currently on a service plan that requires a WiFi connection. However, I am connected to Wifi. Wifi works really well. My friends are able to browse using the connection with their own phones. He also tells me that I am connected to Wifi, but my browser tells me that am not.  I only feel it now and its bothers me for two days. Ive tried another wifi spot, but then I always get the same problem.

  The strange thing is that whenever I'm

  in my FB app (via my social BB connection), and then I decided to press the option that says go to FB Mobile, there is no problem. I know what his FB mobile, it works only if you are connected to WIFI. And Yes, it worked for me. But, when I go to the browser and type the domain, www.google.com, it never worked...

  Please help me solve this problem.

  Thank you!

  Just checkin, OK?

  My dear sweet companions experts have been berating me for a long time wandering on several of my links... (Hellllooo... BIFOCALS?  )

  I have a 9550 Storm so please open your browser, press the menu key > options > cache operations and everything clear.

  Back to Homepage > main menu options > list your options of confutation of browser, even for General properties.

  If we cannot see an anomaly in software we can make (Advanced) WIFI diagnostics and diagnostic of Mobile phone network services,

  Thank you

  Bifocals

  KB13299 Use the tool of diagnosis Wi - Fi (advanced only)

  BlackBerry Storm2 Series - 5.0 - user - 292 Guide

  Your mobile network diagnostic

  Now your answer is here at the end, but you should really keep

  cleaning of ordinary memory, service books, etc.

  Have a great day!

  

  KB14394 When you try to access a web site on the BlackBerry smartphone, the following error message appears: "this is a Wi - Fi service. Please make sure that your device is equipped with an active WiFi connection and try again. »

• BlackBerry smartphones please help W / BB 9650 "BOLD"

  Please help: I've had many BlackBerry & now I have the BlackBerry 9650 "BOLD" had problems with the phone for a month due to having to 'RECONNECT' before making a phone call, internet or SMS anybody going... Well I called my cell provider (Verizon) & got a hold of BlackBerry support, explains the problem with my BlackBerry & they told me there are two things which will be stop this problem "ONE" has been to make a master re - set 'SECOND' send new phone & I chose get the new phone & while you wait for a new phone I backed up everything on the desktop of Verizon Backupassistant & BlackBerry so I wish all expect Download new phone of everything 'BUT' password keeper (all passwords) & BlackBerry Messenger (Contacts) didn't get downloaded with the new phone... Is it possible to 'Recover' Keeper password and passwords & BlackBerry Messenger & Contacts 'Desk Top' Please help.

  Thank you

  stephensaz { BB PIN}

  EDIT: Personal information such as PIN for your safety are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello Stephensaz,

  Your old BlackBerry device has been activated on a BlackBerry Enterprise Server?

• BlackBerry smartphones ~ a HELP of EMERGENCY NECESSARY ~ Folder Redirection only shows Desktop - no box to letters or records

  Hi all.  I need help as soon as possible please. I have searched, but probably did not use the right conditions to refine what I was looking for.  But I need someone who can help as soon as possible.

  I have a client with a Bold 9700, I've updated since a curve 8230-, but had similar questions.  In any case, the customer has several folders and rules in Outlook 2007 to move the items in those folders.

  The problem: when I navigate to Options > e-mail settings > Folder Redirection - shows desktop only and it is not extensible.   If I choose to view the folders, I see that browser and nothing related to Outlook folders.  We use the synchronization for ALL wireless and DM is not available for the Office of the customer. (yes I know...)

  What I tried:

  Activation of a new device.

  Remove CMIME and sending Service books.

  Updated the encryption key

  I checked the BES (5.02) to display the parameters of Redirection of customers, I can see the folders and that they are selected, but not on camera.

  Please... Please... Help!

  And thank you for all the suggestions.

  Hey Dare2Be,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to recover the files on the BlackBerry:

  1 wipe the BlackBerry smartphone. Options > Security Options > wipe handheld

  2 remove from the BlackBerry Enterprise Server BlackBerry smartphone user account

  3. When you are prompted to delete the information form that is associated with the mailbox, select Yes

  4. Add users of BlackBerry smartphone on the BlackBerry Enterprise Server

  5. set a new password for activation

  6. do a new Enterprise Activation.

  Once activation is complete, you should see once more records.  Let me know if you encounter any problems.

• Hi blackBerry smartphones need help please

  Hello

  I m m not looking for first user of the blackberry curve set.i bought it n its identification used email mobile.its has the value n I don't know how to change its e-mail with my own email id id? first user defined as bleckberry id n now, I would like to change it to blackberry id my own email please.

  Hello and welcome to the community!

  Your problem may be greater than you think currently... the used devices are difficult to operate properly. Start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones Pls help me my 9860 touch hangs when boot nd the system does not recognize the usb port when it freezes on startup

  Recently, my 9860 touch starts not finished... It stops at halfway when startup nd freeze... 2ndly starting my system recognizes usb d port, but when it comes to where it stops booting, the system doesn't see it me collapses more so to reload the software

  Hello Dtobs007

  Welcome to the community

  I recommend you try first method Mode without failure. Article ID: KB17877 How to start a mode BlackBerry smartphone without failure.

  Another thread explains how to fix this problem, for your reference.

  By JSanders. http://supportforums.BlackBerry.com/T5/BlackBerry-torch/BlackBerry-torch-9860/TD-p/2597381

  See you soon and good luck.

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!