'transport jam' paperless in the officejet pro 8500 printer

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• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• OfficeJet Pro 8500: There is no driver for the Officejet Pro 8500 for Windows 10?

  Cannot find a driver for the Officejet Pro 8500 on Windows 10

  Former driver is blocked running.  Where is an updated driver?   Worked very well under Windows 8.1.

  Reinstall the driver of windows 8.

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• Re: There is no driver for the Officejet Pro 8500 for Windows 10?

  Tried to load the complete package of windows 8. did not work.  Tried it on 2 10 Windows - had already installed win10 and the other has been upgraded to win7.  I REALLY need to be able to scan.  Any suggestions out there?

  Thank you

  Welcome to the HP community @seamaster805,

  I came across your post about the problems you're having with installing drivers of Windows 8 on Windows 10, and I wanted to stop to help out.

  There are 10 Windows drivers available for your Officejet 8500, and you must install the full features drivers correct and the file of the software for it to work. See the image below and the link to get there. Try to install again and if you are having problems or errors during installation, let me know please and I will surely do my best to help you!

  • All-in-one printer, HP Officejet Pro 8500 - A909a

  

  Hit the "Accept as Solution" If we have reached a solution and the "thumbs up" to say thank you for my help.

  Thank you

• longer the officejet work optional paper tray with the officejet pro 8500 a 7410?

  I just bought a HP Officejet Pro 8500 has more. Can I use the papar second drawer of the Officejet 7410 with it?

  Hi tsemaya,

  No, the contacts are different for each unit.

• HP Officejet Pro 8500 prints on the computer starts

  I have an officejet pro 8500 has, when I turn on or reboot my laptop, the printer now says print and will not stop until the entire book is missing. Finally, it stops when you cancelled printing a few times. is there anyway that I can prevent this? When printing it prints only a few digits or letters here and there and he gushed the book quickly. Thanks, Mike

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• New IPad airprint can't find the Officejet Pro 8500 A909g series with firmware DLM1FN1006BR

  The series Officejet Pro 8500 A909g with firmware DLM1FN1006BR is satisfactory airprint on the new IPad?  If not, is there any difficulty?

  No, your printer is not capable of AirPrint and can not be.  You can try other printing applications, like HP ePrint home & Biz.

• Configure and analyze the Officejet Pro 8500 a - 910 problems has

  HP Officejet Pro 8500 has - 910, Win 7 Home Premium (64). Two problems, maybe!

  1. no response when I click on "scan a Document or Photo - open the scan dialog box.

  2. impossible to set up 'Scan to network folder Wizard' get error "...". cannot write to the destination folder. "Set read-only permissions or wrong."

  Downloaded the latest version of the software, twice, but still failed to get a scan on my computer file.

  Copy on the printer works fine.

  Right click on the folder specified to send the scan to and under the modification of the properties to read only to shared. Also, your operating system must be password protected, so if you do not have a password, create one. You have a particular anti virus or 3rd party firewall? Under manage scanning settings in the HP software scans enabled?

• OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

  Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

  I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

  Hey @Jeanne33,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

  1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
     Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights came on the router, turn on the printer.
  4. Try to print.

  At this point if you are not able to print, then we will do the following:

  1. On the printer, click on Configuration, network and wireless view summary.
  2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

  At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Disable the guest network
  • Make sure that the router has a band of 2.4 GHz.

  Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• I have the officejet pro 8500 a if a document jams or it stops for awhile, we cannot not cant get to scan

  The internet light keeps going to Setup wireless for printer HP OFFICEJET 8500 a

  The printer is connected to the wireless network? Print a test page and check to see if the printer has a valid IP address. Here's how to print a test page:

  1. Load letter or A4 unused, plain white paper in the input tray product.

• Make the OfficeJet Pro 8500 A909 series printer compatible with Windows 7 (64-bit)

  I was right, but he started from.  Could you please send me the link to make the printer compatible with my computer Windows 7 (64 bit) OJ Pro 8500 A909 series?

  Thank you

  The second link contains the complete driver giving you access to all the features of the printer.

• HP Pavilion: validation of the officejet pro 8600 printer failure

  I am connected to my Officejet Pro 8600, can be seen in the list of printers, I can send documents to the queue print - but when I try to complete printing, he seeks the printer and I get the message "printer Validation failed."  Help, please!  It works perfectly fine on other laptops in the House.

  Hi @CAAJ,

  Thank you for joining the Forums of HP Support!

  I see that you have installed the printer, but it still won't print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.
  What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

  If the problem persists, try the steps in this guide:

  • Print jobs stuck in the print queue (Windows)

  I hope this information is useful. Please reply to this message with the results. Good luck!

• How to connect the Officejet Pro 8100 printer to wireless network

  Bought a "nine" Officejet Pro 8100 and want to use via my wireless network. The CD supplied with the printer is obsolete. Updated Apple software but can't see how to connect the printer to the network. Getting Started Guide is no help on this issue. Searched for support without result pages. Utility HP does not provide a method to set up a wireless feature. Find all the instructions, I say first of all make sure that the printer is connected to the wireless network, and that's what I can't find out how. What I forget?

  Finally, I called HP hotline for help and was rescued. It turns out that Apple's software update software includes all the required components. The software from the HP Web site is no longer available. It's frustrating to see the Getting Started Guide refer frequently to the HP installation wizard and be unable to locate it. Once the wizard tech took control of my computer and installed the necessary software, it was a breeze!

  I also note that compose the support number to talk with a guy was rather brief: between 1 and 2 minutes, I recall. Although there was a menu of the phone, it was not a large (unlike the attempt labyrinthine and often circular to locate the online help).

  Insofar as HP knows the necessary software in not available via software update or directly from HP, wouldn't make sense to inform buyers, as well as how to access? At least do not place meaningless, useless on the Web site links that lead into oblivion and frustration!

  Although I did appreciate the journey, I finally arrive at my destination. Thanks to Aris, HP technician. You are exceptional!

• Ofice jet pro 8500 has more: officejet pro 8500 printing in BLACK when a color is out.how t usually do print in black only?

  8500 will not print in black only when one color is out. How to print in black. I tried to reset the color management to just black but it still won't print. the page is coming from my asus laptop wireless

  The Officejet 8500 has individual inks with separate printheads and "plumbing" to connect.  It requires ink in all colors to keep the plumbing for all air and/or damage the printheads.

  Not the answer you want to hear, but you will need to replace the depleted cartridges.

  The here document contains information on how the ink is used, in the terminology of this page the Officejet 8500 is an IIC printer.