Treo 800w not found in Device Manager and does not connect to ActiveSync

I just got my Treo 800w and I have ActiveSync it once.  After that, I had a lot of trouble trying to get activesync to say that it was connected to the computer.  After doing some research on Google and help forums looking around, I discovered that the Treo should appear in my device manager when you are connected to the computer.  I went to my device manager and of course, it wasn't there.  After a lot of time trying to make it work, I found that the best thing to do is remove the battery and plug it in again.  Then the computer will find again.

However, I also learned what was causing my problem and I don't know if it's a windows or a problem of palm, but it is a question.  If you connect a Treo 800w on a WinXP (I don't have Vista so I don't know if this problem exists) and even if you touch it connected the power button on all Windows POPs a message saying a USB device has malfunctioned and will cease to recognize the device.  I then told my wife (the main user of the Treo) to never touch the power button and even less the Treo at all while it is plugged into the computer.

If this question has already been posted... I'm sorry that I'm not looking for it...

If you read my entire post it says I already found the solution.  Try all the things you listed didn't work for my problem.  I write only because I believe that it is a bug/problem with palm or windows and the device.  Take the battery, put the battery back in, and reconnect the unit is the only thing that works.

I also tried to uninstall ActiveSync, reboot, install ActiveSync and the battery... it works too, but it's much faster to just remove the battery then put it back and reconnect the device.

To answer your other question on ActiveSync Yes, I've got 4.5.

Message is about: Treo 800w (Sprint)

Tags: HP Tablets

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