Tried to download cc and I continue to get the message that the program has been downloaded but altered. What is best to do next?

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• I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial?

  I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?

  And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »

  However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.

  I really wonder how I can work through this?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• whenever I try to go into my control panel or computer I get a message that windows Explorer has stopped working and she said then it restarts, but I can access my computer

  Help!

  Whenever I'm trying to go in my computer or control panel, I get a message that windows Explorer has stopped working.  He then says that we find a solution, and the message disappears.  I can't yet get into my files computer or control panel.

  Whenever I'm trying to go in my computer or control panel, I get a message that windows Explorer has stopped working.  He then says that we find a solution, and the message disappears.  I can't yet get into my files computer or control panel.

  Why you are posting in the forum, IE?  Maybe the reason why you try to use the CP is to enter Internet Options?  If so, you can do it without the help of Windows Explorer (at least on your operating system) starting (using the Task Manager if necessary): control.exe inetcpl.cpl

  Otherwise what your problem probably means is that you have added something new to the root of the control panel which is not compatible with your OS, causing thus the Windows Explorer (not IE) crashing.  In this case, the same way you could get in Add Remove programs without involving Windows Explorer by starting: control.exe appwiz.cpl

  You can get help more informed by post on a forum that specializes in performance and Maintenance of your operating system.

  Good luck

  Robert Aldwinckle
  ---

• After reformatting and installation, activation, I get a message that I don't have a valid copy of XP. Get errors from each Web site for certificate errors. Any ideas?

  Validation problem

  After reformatting and installation, activation, I get a message that I don't have a valid copy of XP.  Get errors from each Web site for certificate errors.  Any ideas?

  I think I found that the time and date on the pc was showing Jan of 2002.  Seems to be loading of updates now!  I hope that this will solve.

• I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I paid 71508won for cancellation fees.

  You have to contact support directly for an answer...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• How can I prevent the text fields and drop downs changed after the form has been signed using a digital certificate? Thank you.

  Hi all

  How can I prevent the text fields and drop downs changed after the form has been signed using a digital certificate? Thank you.

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• Windows Vista. Setup.exe has stopped working and I can't get the program to load.

  I have a Gateway laptop with Windows Vista.  I put Norton anti-virus on it last year.  Now I am trying to run the new disk of Norton and the computer tells me that setup.exe has stopped working and I can't run the program. Norton 2008 has been removed.

  http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

  Download/run their abovelink Norton Uninstall tool to ensure that all "Norton" is deleted.

  Then, right-click on the setup.exe Norton > run as admin.

  If the above does not help:

  http://www.Symantec.com/en/AU/Norton/support/index.jsp

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  See you soon. Mick Murphy - Microsoft partner

• I have two HP printers and all often, I get a message that there is no printer

  Original title: from time to time, I get a message that there is no installed printer. I have two printers. I have to turn off everthing and restart the computer. Printers appear in the control panel

  Printers are both HP

  C7280

  F4180

  Hi June, Col.

  1. When did you start to question?

  2. you remember to make changes to the computer recently?

  Method 1:

  Try the Fixit printer mentioned in the link below and check out them.

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Also try to uninstall the printer and try to install one at a time and check.

  You can uninstall all the printer drivers, programs and features as well as Device Manager.

  Method 2:

  Step 1:

  Uninstall the drivers from programs and features.

  a. Click Start.

  b. type appwiz.cpl in search, and then press ENTER.

  c. find the printer driver packages, right click and uninstall both packages.

  Step 2:

  Then uninstall the printer since also Device Manager drivers.

  a. click on start

  b. type devmgmt.msc in search

  NOTE: Click on view the hidden devices on the view menu in device managers before you can see devices that are not connected to the computer.

  c. you find devices to printers, right-click on it and select the option uninstall

  After the uninstall, try to install one printer and check if it works. If it works, then try it with the other and check.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I am trying to download a software for my mobile phone samsung, but it keeps coming back that "this program has been reported dangerous?

  • I tried the load several times theSamsung PC studio software to my PC - it to load at 100%, but when it runs the analysis of security he kick it out saying "the program is reported as dangerous."
  • I called Samsung and they had the air of an updated driver with and found nothing
  • They suggested that I try to down load again take off my firewall - which I did and it still does not load
  • Called microsoft and offered this help

  Hello

  
  (1) have tried to add the Samsung website to the list of trust on Internet Explorer?
  (2) you get the same message when you try to download a different browser?
  (3) what antivirus do you use?
  (4) what is the exact full error message?
  (5) you get the error message when you download it or install it?
   
   
  See the link below to add a Web site to a list of trust in Internet explore
  Security zones: adding or removing websites
  http://Windows.Microsoft.com/en-us/Windows-Vista/security-zones-adding-or-removing-websites
  
  For reference:
  Dynamic screen filter: information for administrators and website owners
  http://Windows.Microsoft.com/en-us/Windows-Vista/SmartScreen-filter-information-for-administrators-and-website-owners

• An apple user received a warning message that his phone has been compromised and that it has to download a program before it can use Safari if his picture files will be in danger of being stolen. What should do?

  What to do if you got a warning message of * onlinegmz.com

  as your phone is being hacked and you need to download a program to protect the data of the phone and photos to be hacked?

  This occurs whenever you try to use safari (this is what happened to a friend)

  < link published by host >

  It's a scam.

  Go to settings - Safari - clear the history and data from the Web site.

  If that doesn't work, reset your device. This will not erase your data stored on the phone.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings

  To be on the safe side, you can restore your device to factory settings. Please note that this will delete the data on your device.

  Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

• Whenever I have download a file, I get a message saying that the file is infected and the virus has been removed but I am unable to open the files.

  original title: problem downloading

  whenever I have download anything download is well over upto100% but the file or the software won't open or saved. It gives the message that this file contains viruses and has been deleted. Please help me find a solution thanks

  I use compaq notebook pesario CQ 60 with pentium dual core inside windows vista AVG anti virus security system

  Hi sirmalik,

  ·         Did you the latest changes on the computer before this problem?

  ·         The problem occurs with all the files?

  ·         From which site you try to download the file?

  ·         What web browser do you use?

  I suggest you follow these methods.

  Method 1: Start the computer in safe mode with network and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

  Method 2: Try to create a new user account.

  Create a new user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved in a new user account, you can check the link on the way below difficulty a user profile is corrupted.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

• Do not load images and I get a message saying "this image has been removed for security reasons. What makes that? How can I stop it?

  All images are blocked - without exception

  You get this message on all sites?

  Try the "Settings" dialog box If your Trend Micro toolbar is not already displayed, right-click an empty area of another toolbar or after your tabs and turn there. (Or Alt + v > toolbars > Trend Micro toolbar)

  The settings dialog box (takes awhile to load) does not specifically mention blocking images, but it does not mention attachments. Tweaking these settings change anything?

  You can try to disable your add - one (s) of Trend Micro security temporarily and see if that changes things.

  Orange Firefox button or classic menu Tools > Modules > Extensions

  Titanium includes several modules. I could start with the "Trend Micro Toolbar" and see if that is the question.

• my files and foloders cannot open because the path has been changed

  HELO

  After I got all my documents are gone b4 has my eyes, some time ago, I was not able to recover them, but I DID NOT REMOVE ALL of THEM.

  I did a search on the button start Search for files and found them there - but only the titles that I click on one of the files are a 'pop-up' box States "the element ie... Book.XLX that this shortcut refers to has been changed or moved, so this shortcut will work more properly"

  I know that they always there - I think that the path of the folders and files were changed because I have change a few things to try how it worked on my system

  I also worked my desktop shortcuts

  Can someone explain pls?

  Thank you

  M

  Hello

  You can try to activate hidden folders and check.

  Go to folder options and view records, files and hidden folders.

  For more information, you can consult the following article:

  Show hidden files

  Hope this information is useful.

• I've updated to 40 for Mac and still continue to get the window telling me to update to 40.

  The window opens whenever I open Firefox and at random intervals. It is annoying to have to keep close. I've updated either through pop, the window and "about Firefox" more than 4 times and the pop up still continues to be. "About Firefox" it's of 40.0.

  39.0 Firefox is still the current version on www.mozilla.org/firefox/all since July 2.

  40.0 Firefox is always on the Beta channel with 40.0b6 being the recent version. There may be six to twelve that Beta builds for a version on beta channel.

• Re: Driver and Toshiba tool support once the Satellite has been interrupted

  Hi all

  I bought a Tosh laptop about a year ago and I like to keep programs and services up-to-date.
  When I visited the site the other day, I noticed that my laptop model is now discontinued... someone else in the family just got a new laptop Tosh and I noticed lots of Toshiba Basic programs and services are much more recent than mine.

  No one knows how long we receive updates for? End of warranty? End of production?
  I downloaded Tosh a similar, more recent programs and they work just fine - I don't know why my previous updaters of Tosh software does not give them to me. Of course, some newer models will have some new features that are not compatible with mine.

  Everyone has noticed this on their laptop?
  Very quickly after the purchase, the support of software dries...

  I attended the launch of Windows 7 and received a ultimate disc that is just lying there.
  I think of "slipstreaming" latest updates in it, and I notice that I can add a new driver updates. I'm starting to think the software of my laptop has reached the end of the line for the backup and restore - slipstreaming a Windows disk at retail with the newer programs of Toshiba and drivers maybe better for future reinstallation. What other users think / do?

  Thank you

  Hello

  You can always download the drivers, tools and utilities for Toshiba laptops even if the laptop is no longer available on the market.
  Even drivers for the very old computers Toshiba notebook are read by download.

  You should consult the European driver of Toshiba page and select Archive type of product in the first category.
  Drivers for older series of portable computers are moved to the Archive and you can find.

  Welcome them