Tried to turn off my computer and it froze. Now, the desktop does not load and I get a message saying that Windows Explorer is not responding
Original title: virus Possible?
I am running Windows Vista Home Premium on a Toshiba laptop. The last time I tried to stop it, it froze (got as far as the last screen showing 'close', then didn't). The next time I turned it on the desktop would not load completely (white screen, no desktop icons, accesses start bar) and if I click on the desktop I get a message saying "Windows Explorer is unresponsive. I tried to scan antivirus, but that also froze. I ran Microsoft defender several times, and it always freezes on C:\windows\system32\cmd.exe. While I can access internet Explorer, I can't click on the links that would open a new page (gel once more). Finally I can't yet do a reboot or a full stop. If it's a virus, how can I solve the problem when no anti-virus software is running?
Any help would be greatly appreciated! I just moved across the world and have little knowledge of computers (but I'm much less following the instructions!). The last thing I need is for my laptop to be drunk so I can't communicate with the House...
Hello
Since you have had that protection antivirus in the next message will be methods to
carefully check for malware.
TrendMicro must be uninstalled and replaced<- this="" is="" a="" must="" do!="" if="" you="" have="">->
problems to check with TrendMicro.
Instructions/TrendMicro removal tool
http://eSupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx
How can I uninstall my Trend Micro program removal tools fail?
http://eSupport.trendmicro.com/pages/how-do-I-uninstall-my-trend-micro-home-and-Home-Office-program-if-the.aspx
List of tools to clean/uninstall anti-malware programs
http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91
Uninstallers (removal tools) for common antivirus software
http://KB.eset.com/esetkb/index?page=content&ID=SOLN146
------------------------
Here's what I use and recommend: (these are all free and very effective versions.)
Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.
Avast Home free - stop any shields is not necessary except leave the file system, Web,.
Operational network (Script and behavior are also recommended in Ver 6 +).
Prevx - Home - free
Windows Firewall
Windows Defender (is not necessary if you use MSE)
Protected IE - mode
IE 8 - SmartScreen filter WE (IE 7 phishing filter)
I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)
Avast - home - free - 7.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-download
Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/
Prevx works well alongside MSE or Avast
Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y<-->-->
Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp
Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.
http://www.Malwarebytes.org/products/malwarebytes_free
=======================================
Do not type the sfcdetails command, copy and paste.
Many files that SFC cannot resolve are not important.
Start - type in the search box-> find CMD in top - click right on - RUN AS ADMIN
put the command from below (copy and paste) in this box and her and then press ENTER.
findstr/c: "[SR]" %windir%\logs\cbs\cbs.log > sfcdetails.txt
who creates the sfcdetails.txt file in the folder that you are in when you run it.
So if you're in C:\Windows\System32 > then you will need to look in that folder for the file.
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
in Windows Vista
http://support.Microsoft.com/kb/928228
This creates sfcdetails.txt in C:\Windows\System32 find and you can post the errors in a message
here. NOTE: there are probably duplicates so please only post once each section error.
You can read the newspaper/txt files easier if you right click on Notepad or Wordpad then RUN AS ADMIN - then
You can navigate to sfcdetails.txt (in C:\Windows\System32) or cbs.log (in C:\Windows\Logs) as needed.
(You may need to search sfcdetails.txt if it is not created in the default folders.)
=================================================================
Did you do checks memory and updated the BIOS, chipset of low level drivers and major
embedded and separate device drivers?
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
Tags: Windows
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Hi I have windows vista basic and it worked very well until yestaday and I got a message saying windows Explorer has stopped working and when I click on restart 3 seconds later, he appears once again?
original title: Windows Vista Basic worked fine until yesterday and now I get messages saying that Windows Explorer has stopped working.HelloUse the startup clean and other methods to try to determine the cause of and eliminate
the questions.---------------------------------------------------------------
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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How can I fix a windows cannot find cmeauvist.exe problem?
I found the problem. I tried to install it from the zip file, I need to decompress the file and then install it.thanks
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I try to down load El Cap to my iMac (mid 2007) and I get this message saying that I must have OS 10.11 to perform this task. Where can I find 10.11? Apple store has only 10.11.2 or later...
What you are trying to download is an update to El Capitan, which requires that El Capitan already installed.
You should find the correct Installer for El Capitan in the Apple store under the purchased tab.
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Reinstall windows 7 and I get a message saying that my version of windows is not genuine.
Okay, I need to reinstall windows 7 on my computer. I got this computer for my sister and a friend of mine intalled windows 7 on it. The only problem is that I get a message saying that my version of windows is not genuine. I don't have a backup CD and the product key is partially scraped. What should I do?
Original title: Reinstalling windows 7
Start by activation of the phone (see instructions below). If it does not then run the diagnostic utility and display your results. Finally, there may be a partition recovery from Windows on your PC you can try.
= Phone activation =.
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) to select your "country" you are in the drop-down list.
(4) choose the option "activate phone".
(5) stay on the phone * do not select/press any option * and wait for a person to help you.
(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
(8) check that the ID is correct in reading the support person.
(9) to enter the ID number, then click 'Next' to complete the activation process.Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048
(888) 725-1047 or 800-936-5700What's the relationship between activation and genuine Windows?
http://Windows.Microsoft.com/en-in/Windows7/what-s-the-relationship-between-activation-and-genuine-WindowsWhat is the validation, and how does it work?
Windows 7: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=win7
Vista: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=winvistaAuthentic Microsoft software program privacy statement
What data is collected?
http://Windows.Microsoft.com/en-us/Windows/genuine/privacy-statement= Diagnostic utility =.
Download and run the Microsoft Genuine Advantage Diagnostic Tool:
http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspx
Download the tool: http://go.microsoft.com/fwlink/?linkid=56062
Post your results (copy button) and paste the results in your answer.= Recovery partition =.
Recovery of your computer (Windows) using "Recovery Partition" of the Manufacture
To get there, start your computer and then pressing the appropriate function key. It can be either F1, F2, F9, F10, F11, F12, DEL or tab key. See the list below or consult the manual for your make and model.
You can also try to contact the manufacturer support team and ask for a "recovery disc" which allows to reinstall Windows 7.
How access/start the process of recovery of the manufactures listed below.
Acer: Press and hold ALT + F10, as soon as you see the logo
Acer support: http://www.acer.com/worldwide/support/ASUS: Press or press the F9 key as soon as you see the Asus logo.
Dell: Press F8 directly after switching on / to start the computer
Recovering detail instructions:
http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=52182EMachines: hold the Alt key and hold press and release the key F10
Fujitsu: Press F8 several times directly after switching on
Gateway: https://support.gateway.com/s/software/microsof/vista/7515418/7515418su531.shtml
HP Notebook: Usually to begin recovery process press the F10 key, power on the computer
HP Mini: Press F11 directly after switching on / to start the computerLG: Press F11 directly after switching on / to start the computer
How to run Lenovo Onekey Recovery
http://support.Lenovo.com/en_US/downloads/detail.page?docid=HT062552
Detailed as follows: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=127597018499211Packard Bell: Turn on your computer. When Packard Bell logo is displayed, press in and hold the ALT key while pressing the F10 key several times. Release the keys when a message that Windows is loading files.
After the system recovery program has loaded follow the instructions to reinstall the operating system.Samsung: Press the F4 key to the Samsung logo when you turn on first of all of the computer.
Sony VAIO: Reboot and press "F8" repeatedly until the screen "Advanced Boot Options".
Toshiba: Press on F12 or the value 0 (zero) key on the top of the keyboard (not the zero on the numeric keypad key)
and at the same time, press the button power once to turn on your laptop.
When the Toshiba screen appears; release the 0 key.
References: http://www.mytoshiba.com.au/support/items/faq/71
http://forums.Toshiba.com/T5/system-recovery-and-recovery/how-to-perform-system-recovery-Windows-7/Ta-p/279643Windows 7 - location of the Partition Recovery and information.
"Configurations of drive partitions using the BIOS has recommended.
Note: Check the diagrams of this article
http://TechNet.Microsoft.com/en-us/library/dd744364%28WS.10%29.aspxJ W Stuart: http://www.pagestart.com
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The progress bar is almost all the way to the end and then stops while the wheel keeps spinning. Finally, the bars of growth ends and about 30 seconds later, I get a message saying that the synchronization has failed. Everyone knows about this problem? Is this something I do? Is there a problem of "traffic jam" to the cloud now?
Links for synchronization of files that can help... all the links I have, since I don't know your specific problem
FAQ - https://forums.adobe.com/thread/1937790
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size limits https://forums.adobe.com/thread/1488242
-sync and send a link http://forums.adobe.com/thread/1427516?tstart=0
-Record ghost https://forums.adobe.com/thread/1490445 problem
-an overview of https://assets.adobe.com/files assets
-File sharing https://forums.adobe.com/thread/1838790
-
whenever I send a mail via Internet explore, the message fails to pass and I get a saying of window, that microsoft Outlook has stopped working and the system tries to the solution but in vain, no resolution, I need your support online
Hello
-Did you change on your computer due to which the question has begun?
-What operating system is installed on your computer?
-What version of Outlook and Internet Explorer are you using? -
I bought the program to convert PDF files to Word, Excel, files etc. I am logged in and try to convert a word file as an Excel file. It shows that I am connected to my account, I guess, (it shows my name at the top) and I clicked the export file, choose the file to convert, click Excel in the box, to convert language was English, then click the Convert button blue. It looked like it was working, then in seconds, said that I was not connected to the internet. I tried to do this several times (on two different days) and get the same message, not connected to the internet. I am connected to internet, I go to my browser and load anything.
Thanks for any help! I feel desperate to get this project underway.
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-
I get the message windows has detected another computer on this network.i have another computer could be this one and is it a problem?
Hello
1 have you added the other computer on the network?
2 have you made changes on the computer before this problem?
3. When do you have this error code or error message?
The computer has detected in the network may be the other that you have, you will need to check the network and check the name of the computer. I would suggest trying the following methods and check if it helps.
Method 1:
You can get a new IP address from your computer. You will need to do if you encounter connection problems.a. Click Start. Type cmd in the search box and press ENTER.
b. at the command prompt, type the following command and press ENTER:
ipconfig/all (there is a space between ipconfig and /)
The command ipconfig/all command displays for all your network adapters, TCP/IP in Windows settings.c. enough at the command prompt ipconfig and press ENTER. This frees up your current IP address.
d. ipconfig / renew in command prompt and press ENTER.
The DHCP configuration for all adapters is renewed. To renew the IP address for a
specific adapter, type the name of the map that appears when you type ipconfig at the command prompt.Method 2:
If the problem persists and you have not Windows Vista Service Pack installed then you can refer to the link below and check if you use the fix passes solve you the problem.http://support.Microsoft.com/kb/948363
Hope the information is useful.
-
I turned off my computer and turned it back and got the opinion that no audio output device is installed. I tried to restore, and who do not have work then went experienced help and AutoCorrect. I always have problems?
Hi Littlebigboy,
· What is the brand of computer and what is the model number?
· Have been updated installed before this problem occurred?
Step 1
Here are some solutions to get sound from your computer. These solutions can also help if you hear no sound from your computer or an audio device connected to your computer, for example, speakers or microphone. Access the link below and follow the steps in the article to solve the common problems of sound on your computer.
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems
Step 2
I suggest you check in Device Manager if the Audio device is detected in Windows Vista and find messages error and post back the result. Access the link below and follow the steps to open the Device Manager.
http://Windows.Microsoft.com/en-us/Windows-Vista/open-Device-Manager
I hope this helps. Let us know the results.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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HOW CAN I GET ACROBAT READER DC TURNED OFF MY COMPUTER AND INSTALL A PREVIOUS VERSION
One last thing: make sure that "automatically install updates" is not selected in Reader 11 under Edit > preferences > Updater, or you may soon find that have the CD player again. The latest patch non - MUI is Adobe - Adobe Reader: for Windows: Adobe Reader 11.0.13 - all languages updated.
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Original title: Update Configuration
Whenever I boot, I get the following: all the configuring updates step 3 of 3 15%; do not turn off your computer. He never finished the updates. I can get by launching start-up repail and restoration, but I have to do this everytime I turn on the computer.
Adding to the suggestion of Azeez, you too, try the following.
Give this one a whirl:
- http://support.microsoft.com/kb/949358> -
I am trying to install CS5 on my iMac, after my computer crashed. I get a message saying that the software is already installed and will not install again. How can I install it again?
Hi Marleneb3511919,
I'm sorry for the inconvenience caused to you.
I guess you tried rebooting your system? If so, and the problem persists please try the steps listed in this document https://discussions.apple.com/thread/240851?start=0&tstart=0
Please let us know if this goes through.
Kind regards
Aurélie hamadi
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Lately when I turn on my computer, I get a message saying. "Windows mail can compact the message store. This can take up to a few minutes. "It looks like a real message of Windows but when I click on the link"Get help from communities", it does not work. I cancel or close the message, because I fear that the message can be fake and won't open my computer for a virus or worse. Anyone has any info on this particular message? I can't find anything in the help section of Windows. Thank you.
original title: compaction of the database messages
Hi Kathy,
Please click on the orange button at the top of this page that will help you find the right forum for your problem in ads.
Mike
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I worked on the Web site of our Church and all of a sudden this week, my computer does not connect to the site. I get a message saying that the connection to the server was reset while the page is loading. Can anyone has any ideas on how I fix?
The error message "the connection was reset" can be caused by a bug for the attack of the BEAST fix (browser exploit against SSL/TLS) that the server does not support.
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