tried to update itunes and it keeps crashing after update

Tried to update itunes and has not worked since, every time I try to open itunes, I just get the same message "iTunes has stopped working" here is the copy and paste the details of the problem, I use windows 7 64-bit

Signature of the problem:

Problem event name: APPCRASH

Application name: iTunes.exe

Application version: 12.3.2.35

Application timestamp: 5673a11b

Fault Module name: CoreAudioToolbox.dll

Fault Module Version: 7.10.5.0

Timestamp of Module error: 55e77f8b

Exception code: c000001d

Exception offset: 00000000005f9630

The system version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Information additional 1: 86 has 5

More information 2: 86a599f99c7c0b061be0ac10bc599c0b

Additional information 3: dfea

Additional information 4: dfeab024363b2359d9c72f242e5b78fb

Read our privacy statement online:

http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

If the online privacy statement is not available, please read our offline privacy statement:

C:\Windows\system32\en-US\erofflps.txt

Windows 7

These errors can usually be fixed by removing the offending dll, then fix the component it is programs and features Control Panel. CoreAudioToolbox.dll belongs to Apple Application Support and are normally in

  • C:\Program Files\Fichiers Files\Apple\Apple Application Support or
  • C:\Program Files (x 86) \Common Files\Apple\Apple Application Support

where the name of the Program Files folder may vary depending on the region.

For general advice, see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

TT2

Tags: iTunes

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