Tried to use the Redemption Code - go to the download and Page not found

Just bought Adobe Photoshop elements 14 Best Buy.  Came home and implement Adobe ID.  Went to redeem with the code and he agreed, but when I try to download it says: Page not found.  I read the forum and tried another link - same result.  HELP PLEASE!

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

- and https://forums.adobe.com/thread/1572504

or

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