Trojan horse "ntos.exe".

My laptop has been infected with spy software and my computer knowledge is not terrible, so I searched the internet for some answers. I have found no easy way to remove this problem (caused by a file called "ntos.exe") and I was wondering if you use the product recovery disc and starting over from scratch will help?

> help use the product recovery disc and starting over from scratch?
Yes, it will certainly help you.

Why? Because the recovery disk will format the whole HARD drive and erase everything from the HARD drive.
Therefore, you may take your recovery disk and should boot from it.
After the recovery disk using your laptop must be set to the factory configuration

Tags: Toshiba

Similar Questions

  • system of Comodo internet security keeps report this file as a Trojan horse, winlogon.exe

    Basically, whenever my computer is turned on and at different times of the day, my comodo internet security keeps report this file as a Trojan horse, press on to clean but always reports the same custom let me remove it so is it true or just a false positive to be added to my files of trust?

    Sometimes these sites to work, but they seem to be OK now (I just tried both).

    If your system seems to be starting and running OK and Comodo is complaining, it seems that your Comodo can be afflicted and considered a 'false positive '.  Make sure you have the latest version and definitions for your Comodo.

    If Comodo thinks the file is afflicted, and if you leave Comodo to delete the file, your system unbootable, and you will see a message like this on the next reboot:

    STOP: c000021a {fatal system error}
    The Windows logon process ended unexpectedly with the status of 0xc0000034 (0 x 0000000 0000000 x 0).
    The system has been shut down.

    It is usually not too difficult difficulty, but I would take measures to ensure that this never happens in the first place!

  • Is CSRSS.exe Trojan horse and how get rid of?

    I was told by one of the representatives of the Office to help HP that CSRSS.exe is a Trojan horse and the reason for which their printer is not working and why internet Explorer began to crash after I tried to install their printer... question is one CSRSS.exe Trojan and if I do I delete it from my computer.

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    The methods below are for Windows 7 - Vista is very similar - for XP using RUN instead of
    Start - Search,.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of the malware: (for VISTA and XP, you must use their recommended
    methods to perform the SFC and CHKDSK which are similar.)

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    VISTA and XP need other methods for a repair Installation.

    If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
    MALWARE IS STILL PRESENT).

    How to do a repair installation to fix Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • How do you remove Trojan horse from the Windows\system\svchost.exe file located?

    How do you remove Trojan horse from the Windows\system\svchost.exe file located? I worked on this problem for 5 days. I've tried everything except wipe the hard drive completely and starting over. Windows xp pro sp3

    I bought a new diagnosis program and quarantined the virus once it has been identified. I tried to remove the virus in several ways, but it comes back. The best way that I thought would work enter safe mode and by changing the attributes of the svchost.exe file and then delete and checked the registry AWI hwo to the Web site, but it continues to be problematic.

    Hello

    During the uninstallation of antivirus/antispyware/security programs always check for an uninstall
    tool and/or removal instructions special to avoid leftovers.

    List of tools to clean/uninstall anti-malware programs
    http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91

    Uninstallers (removal tools) for common antivirus software
    http://KB.eset.com/esetkb/index?page=content&ID=SOLN146
    ------------------------------

    Here's what I use and recommend: (these are all free and very effective versions.)

    Avast and Prevx proved extremely reliable and compatible with all I have
    launched on them. Microsoft Security Essentials and Prevx have also proven to be very
    reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

    Avast Home free - stop any shields is not necessary except leave the file system, Web,.
    Operational network (Script and behavior are also recommended in Ver 6 +).

    Prevx - Home - free

    Windows Firewall

    Windows Defender (is not necessary if you use MSE)

    Protected IE - mode

    IE 8 - SmartScreen filter WE (IE 7 phishing filter)

    I also IE always start with asset if filter InPrivate IE 8.
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    right of IE)

    Two versions of Avast are available 6.x and 4.8 x

    Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
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    Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
    Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
    disabled - click OK
    http://www.avast.com/free-antivirus-download

    Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
    and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
    Finish those you don't use).
    http://www.avast.com/free-antivirus-download#TAB4

    Or use Microsoft Security Essentials - free
    http://www.Microsoft.com/Security_Essentials/

    Prevx works well alongside MSE or Avast

    Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
    or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y<-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
    would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
    (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
    never find anything of note that I started to use this configuration.
    http://www.Malwarebytes.org/products/malwarebytes_free

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Is conime.exe Trojan horse?

    Is conime.exe Trojan horse?  or what it shows in the process because I have connected to my Vista PC from a Mac via smb?  I have connected to my Vista PC thanks to the Finder of my Mac 'Connect to server' option on my wireless LAN.  I did some research on the web and some claim that conime.exe is a Trojan and others that it is a Windows system file. If it is a Windows system file, which windows uses it to?

    Any thoughts?

    Thank you!

    Hello
    Is your computer slow?

    Conime.exe is a part of the Microsoft Windows Operating System and is essential for a safe and secure your computer operation. conime.exe is located in the folder C:\Windows\System32. Conime.exe is a system process it should not be stopped. The process is required for Windows works properly.
    The system has sometimes devotes more resources to a specific task by generating multiple instances of a single process. However, this can also be a symptom of a virus or Trojan infection. Make sure you always use up-to-date antivirus software and run a full scan.
    Follow the suggestions and see if it helps.

    Method 1
    First of all, I suggest you to run a full scan virus on your computer.
    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-AU/default.aspx

    Method 2
    You can follow the procedure:
    (a) click on Ctrl + Shift + Esc to invoke Task Manager.
    (b) go to tab process.
    (c) conime.exe right-click and select end process.

  • I ran virus scan on system showing a Trojan horse in windows\system32\services.exe. How to fix without vista windows dvd?

    Analysis anti-virus AVG shows a Trojan horse in the windows\system32\services.exe file.

    Without re - installed home premum of windows vista how can fix you it?

    I decided to reinstall windows to return to the system clean.

    Thank you all for the advice.

    Hello

    If AVG has found, it must delete or quarantine it.

    Have you asked in the AVG Forums, because it's their program?

    http://forums.Avg.com/us-en/AVG-forums?sec=theme&Act=show&ID=1

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    You should also use this method;

    Scan of Malware in Safe Mode with network.

    http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
    3. Select the Safe Mode with networking with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    Once in Safe Mode with network, download and run RKill.

    RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

    http://www.bleepingcomputer.com/download/rkill/

    Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

    http://www.Malwarebytes.org/products/malwarebytes_free

    See you soon.

  • error 1603 - msiexec.exe shown as a Trojan horse

    AVG reported this as a Trojan.attempting to download the mouse disk Intellipoint 7.0 that arises as dangerous
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    AVG can not put to the virus vault (something) perspective!
    on the Toshiba Satellite L505 laptop

    Understanding this can be a disguised Trojan horse, how I the zap?

    Hello

    MsiExec.exe is the Windows Installer, but it could have been infected by malicious software.

    Doing a thorough and redundant check like no program can catch or remove all malware.

    You can also install the latest version of the installer, once you are sure that the machine is really clean.

    Windows install 4.5 Redistributable
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps and happy holidays!

    Rob - bicycle - Mark Twain said it is good.

  • Security.exe popup windows said I had to download the program to remove 3 Trojan horses

    original title: Windows Security.exe

    I was recently surfing the web. I hit a Chinese website. An immediately jumped to the top box. Security.exe Windows. He said that I had 3 Trojan horses and viruses. In order to get rid of them I had to download the program Windows Security.exe. I don't have. Instead, I deleted all the unnecessary files and ran both the program Kaspersky anti-virus on my computer and did a full scan of Windows Defender. Without the horses of Trojan or viruses have been detected. What is the program Windows Security.exe?

    Most probably one of these fake programs that are unnecessary.
    A scam to get you to buy something (as useless) home.

    Never fall for these fake warnings.
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  • Is csrss.exe.mui a Trojan horse?

    Csrss.exe is Microsoft, but can only seem to find csrss.exe.mui except in sites that say it could be a Trojan horse?

    Help, please

    Hello
    • What exactly the issue you face?
     
    Our database contains 4 different files for file csrss.exe.mui name, but just a single file respects the selected filter. This file belongs to the Microsoft Windows product and has been developed by Microsoft Corporation.
  • I deleted services.exe from my computer, because my antivirus recognized as a Trojan horse, what should I do?

    I deleted my computer (drive C) services.exe, because my antivirus he recognized as a Trojan horse, windows Security Center, then off, when I tried to restore from Recycle Bin the antivirus deleted, now I have no services.exe on my computer, what should I do?

    Have a look here for instructions on how to fix Windows 7.

    http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

    What antivirus do you use?

  • C:\hp\recovery\wizard\fscommand\*.exe files deleted due to Trojan Trojan horse - Spy.Win32.Agent.bdrd

    HP/Forum:

    Is it possible to get these filesexe fscommand to HP Recovery Wizardon the site of HP?  I have Zone Alarm Extreme Security 2010 and it quarentined them because of the trojan/virus Trojan-Spy - Win32.Agent.bdrd in a recent analysis.  I tried to clean them but could not and was forced to remove them:

    C:\hp\recovery\wizard\fscommand\AppRecoveryLink_ret.exe

    C:\hp\recovery\wizard\fscommand\CDLogic_ret.exe

    C:\hp\recovery\wizard\fscommand\CreatorLink_ret.exe

    C:\hp\recovery\wizard\fscommand\RestoreLink_ret.exe

    C:\hp\recovery\wizard\fscommand\RTCDLink_ret.exe

    C:\hp\recovery\wizard\fscommand\RunLink_ret.exe

    C:\hp\recovery\wizard\fscommand\SysRecoveryLink_ret.exe

    C:\hp\recovery\wizard\fscommand\WizardLink_ret.exe

    I'm on Windows XP SP3.  I did a virus scan on my Compaq Presario Recovery D: drive and no trace of the virus.

    Thank you!  User: MEJVMSJ (note the 2nd announcement: Correction on above files to include the "\wizard" folder.)

    Cheryl,

    Thank you!  I got the files from a backup I did earlier in the year.  About the fscommand * files, I don't think it's a false positive, that the files are not corrupt directly, but because of the research on the net, I think that flags to be Trojan.  So it's a matter of finding where the Trojan horse is in fact, that I do with Hijack this and other tools.

    This issue can be closed.  Thanks again!  User MEJVMSJ

  • Thunderbird is download Trojan horses to \AppData\Local\Temp\nsmail.tmp?

    I use Thunderbird on Win 8.1, 64 bit, Windows Defender and EMET. When I'm mischievous looking for emails (some with attachments) I do not open, but transmit to us - cert.gov and UCE.GOV reports e-mail addresses. I am emails in the mode display only text. I run a virus scan afterwards and detection has been coming for Trojan horses in container file C:\Users\ < username > \AppData\Local\Temp\nsmail.tmp, usually with a .scr extension file (as shown in the output of information Defender). An infected file is downloaded on my computer for the operations of Thunderbird? Is - this benign file until the opening? I was under the impression that it's just passed the folder from the server. Can anyone tell/explain about this? Thank you in advance!

    SCR files are Windows screensavers. Them are executable files and run and are processed by Windows exactly one. EXE file.

    The only risk they represent for you is if you actually run the attachment (Thunderbird cannot do it alone)

    The location of the file is where emails are assembled in an e-mail to be sent. The same location and name is used for each mail.

    There is no point sending such things for the U.S. Government or anyone else, unless they specifically ask for it. I'm sure you've heard of made massive data capture the NSA. They probably already have your email address, but more to the point, Government and business of cyber security as symantec, kaspersky labs, eset and the folk music of more black hat is all skimming data flowing around the internet. This is how they seem to be able to issue a definition of virus before getting a sample.

  • Someone had this 'Trojan horse' flag?

    Trojan.Agent/Gen-cryptor [Virut]
    C:\TOSHIBA\WEBSHOPS\ADDEBAYTOOLBARBUTTON. EXE

    Fact a scan with Superantspyware and the above has been reported as a possible Trojan horse (only my second in 10 years and the other was a false positive)
    Google has only 3 entries for him and one is in German, where the poster is not sure if it's a false positive or a Trojan horse.

    I've quarantined it and realized several scans with AV and Malwarebytes and Defender that show everything clear, but she is always on my mind.

    Bravo for any guidance,
    Anthony

    Hey,.

    I searched a bit using Google and it seems to be the false positive. Only Superantispyware is showing this Trojan horse, but all other virus scanners do not show any alarm.

    Also this .exe file is already included in the image of recovery if she s no virus or Trojan horse.

    Don t you worry about this, everything is ok with your laptop!

  • Update the BIOS has a Trojan horse

    I have been a problem with my computer and finally was the wick of the ball and update to the latest BIOS version when I was arrested by the McAfee anti-virus.  I have a HP Pavilion model number a6257c.  At present, it has BIOS rev 5.21.  The most recent BIOS rev on the HP website is 5.23 (for this model of computer).  After you download the sp37378.exe file, I double clicked it.  In these conditions, frustrated by the other problem I had (which I'll detail in the portage on the other), I forgot to disable the McAfee real-time analysis.  Just before I was on the click the OK button to continue with the upgrade of the BIOS, a window of McAfee popped-up informing me that it has detected a Trojan horse on my system.  Knowing that the only thing I did was upgrading the BIOS, I abandoned the upgrade of BIOS to investigate the message from McAfee.  Of course, check the McAfee log, he showed that in the flash.exe (created when I double click on the sp37378.exe file) contained a "Trojan" called "New Maleware.jj" following the links displayed in the journal of McAfee, I found this web page: http://vil.nai.com/vil/content/v_153095.htm.  It is listed as a threat of "Low".

    So now finally my question, is it planned in the upgrade of the HP BIOS?

    I downloaded the BIOS file and scanned with AVG - no viruses. I extracted the temp files and scanned the files checked - no viruses.

  • I have Trojan in csrss.exe, leading to more mistakes 7 000.

    My computer is slow to connect to Internet Explorer.  I called the technical support of IE, and it has taken control of my computer remotely.  He found that a Trojan horse attached to the csrss.exe file.  This file is essential to Windows oprating system, he said.  It is originally more 7 000 errors.  What should I do to fix this?  Should I really have to pay 149.00 to fix this.  The tech said this Trojan horse is deep into my system, and that ordinary security software won't fix.  Help!

    Hi Rob,
    Try the sequence of steps 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
    It provides simple instructions on how to remove malware from a computer. If you have any questions, just ask. I hope this helps you.
    Brian

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