Trouble XPS1702X Dell Audio (Jack)

As of late - and I remember not at what time - all my computer speakers do not work together. My primary headphones has a red light inside and sound cannot be played through headphones. I tried to update the audio driver (Realtek Audio) as well as to change around the primary sound in the sound options, nothing helps.

After some googling, Realtek and several Dell forums and still not be able to find the problem (my colleagues and I tried), I am slightly desperately need help.

Help?  Thanks in advance!

The red light is the optical digital output (TOSLINK). I don't know if it is normal that the light be on at all times or not. However, you re - install the audio driver that would have restored to their normal default settings, which for audio go to the speakers.

Take a look at the first section of the FAQ of Headphone Jack to a common problem that affects the speakers.

Tags: Dell Laptop

Similar Questions

  • Headphone Jack, not to let the two devices at the same time - work Realtek problem - Dell Audio is unusable

    A copy of my post TomsHardware, where no one was trying to help:

    "To begin with, no thread any where online have solved my problem. My problem in the simplest possible terms:

    -J' bought a Razer right headphone, it does not work when it is connected.

    -J' spent the next 4 hours of downloading, re - download, install, uninstall and reinstall the Realtek drivers, because everybody says I had allow a setting or a related subcontractors as struggling separate devices or something, and I do not have the Realtek HD GUI; at least, I don't think so...

    - Then I discovered that Dell has decided to replace GUI from Realtek with "Dell Audio", which had two options, one of them being that it should even display settings or not.

    -J' took a few steps in Dell Community site and spent the Realtek driver with the Microsoft driver, and that got the headset to work.

    -My headset works fine, but the microphone is not yet detected.

    What I have relevance: right Razer headphones + microphone detachable; Dell Inspiron 15 w / only, audio unified; each unique Realtek and Microsoft audio driver compatible with Windows 8.1.

    What I don't have: the Realtek audio Manager.

    What I wish I had not: Audio from Dell.

    Someone please help me on this, because I have just fired over $100 for it, and I intend to use it for professional players and podcasting; no microphone is not cut it.

    Sorry if I look really angry at the moment, but I think we've all been there...

    Thank you. »

    The main issue: there is a definition of Realtek Audio Dell only exists to ban, I need to change that. I need to configure it to allow two different devices to use in the same decision, and Audio Dell replaced Realtek GUI with its own, which is pretty... Pretty useless. The two parameters, as there, one of them is "Show advanced settings", so congratulations to anyone who decided to do this monstrosity.

    EveryNameWasTaken
    Every post that I found online said that the Realtek HD GUI is the way to go

    Since you can't have the DD Realtek Audio Manager in a Dell, one wonders how they determined it was the answer.

    EveryNameWasTaken
    I just need a way to access

    My question is how to get all these other people. I think that probably they were not talking Dell laptops and their solution applies to some other manufacturers products.

    EveryNameWasTaken
    Please provide another way to separate input devices that are entered into the same outlet

    A headset devices are already separated in the properties. A helmet is an input device, microphone, which can be set as the default device in the properties (Control Panel > sound > recording tab > micro). It is for the internal microphone until an external microphone is connected. The other part of the headset, the headset is governed by sounds > playback > speakers. Who controls the speakers until the headphones or external speakers are connected.

    EveryNameWasTaken
    Inspiron 15 3542

    Thank you. I wanted to know because a couple of the Realtek drivers have a problem with the headphones or the part headphones headphones. Headphones are recognized by their impedance detection and I think that some of the drivers have their settings come down a little, or too narrow. None of the Realtek for the Inspiron 3542 versions are known to be bad for me, but if you get audio in the headphones using the native driver but not as the pass of the Realtek driver then I feel that the fault is with the Realtek driver. You can see all the drivers that comes from Dell for your model in the Inspiron 15 3542 html page. There is audio for Win7, 8.1 and 10 pilots. "WB" means 8.1 and 'WT' 10. I think that there are 2 of each. Try the two for any operating system you have. (If you have10 which, in itself, could be the problem - other people have said they have started the headphone problems when they installed 10) You should not try to install an older version of the driver on a newer version. First remove the newest one in the control panel.

    EveryNameWasTaken
    It befuddles me that Dell would give us a different GUI that has so few options

    I don't know if Dell Realtek & made that choice for technical reasons or something. I think that some of the laptops did not have the Realtek Manager when Dell has started using Realtek as a supplier, but that changed. Of course no one is happy to have fewer options, but yours is the first post, I've seen that reported to the mic. Many other posters have been unhappy, because Dell's Audio Manager does not provide a way to separately control the volume of the headset which is a problem because they can be much too strong, but the real Realtek Manager has an option to display ' phones as a separate device from the speakers.

    EveryNameWasTaken
    I did not buy a $100 laptop, I bought the headphones for $100

    I thought that you had purchased a used laptop. Some of the older 15 Inspiron are probably pretty cheap now.

    EveryNameWasTaken
    -A system restore will not change anything

    I run a retrieval system to remove windows or configuration problems, but that's just me.

    EveryNameWasTaken
    decision does not have a headphone and microphone with any device I checked

    If the plug does not work with any headphone it either because of the Realtek driver fails detecting the defective hardware or it. You should report to technical support if you have an extended warranty.

    EveryNameWasTaken
    "and I used an adapter USB jack to try my usual Microsoft LifeChat headset).

    Is an adapter USB jack of the same thing that the USB input audio in my previous screenshot? A usb plug avoids the problems of the Realtek combo decision-making because the USB does not use Realtek hardware or driver from Realtek. Headset LifeChat know either, but if they are a usb headset while they should work. USB audio devices are as separate sound cards - each device contains its own audio codec, even the small usb Jack. If a device usb audio does not work, it has nothing to do with the hardware, driver or Realtek Manager.

    EveryNameWasTaken
    Another laptop, an HP G62 old without a grip combo under Windows 7 Ultimate, could run them all very well

    You me lost there. The headphones you have tried in the Inspiron have a single plug for a headset jack (4 segments - TAKING), that looks like this?

    and you connected to a microphone jack on a laptop with the separate mic Sockets & normal headset?

    EveryNameWasTaken
    each response that I get from either Razer themselves or now these forums was condescending.

    Your two posts today have assumptions that make it difficult to formulate a convincing answer, but I I don't think I'm condescending. I try to avoid the annoyances that we see in so many forums. However, they are your feelings and you have a right to them.

    When I said to forget taking combo, I wasn't brushing off the problem, while recognizing that these mic combo jack issues are difficult, in large part because we can't use the native driver to test the Realtek driver, so we can't easily determine if it is a driver or a hardware problem. It is much simpler to use usb audio, but as I said I don't know what are the special features are required for your purposes of pod casting.

  • My Dell XPS 15 audio Jack does not work.

    Hello, my new Dell XPS 15 audio Jack does not work. I just got this thing out of the box.

    I have updated the drivers and stuff, which doesn't seem to be the issue.

    I tried several headphones as well, the helmet is not the issue.

    I've isolated to this: when I plug in the headset, nothing happens. If I ask about 15-20 lbs of pressure, forcing the connector of headphones into the socket as hard as possible, the cell begins to recognize and the helmet works. As soon as I let go of the connector, the laptop will behave as if the device was disconnected.

    What should I do?

    rsidhu89
    What should I do?

    Hello. Your options are to contact technical support to schedule a repair, or return it for a refund or Exchange if you are still in the short return period (twenty one days from the date on the invoice if you got from Dell).

  • Dell InspironN4050, no sound audio Jack...

    Hi, I am using Dell Inspiron N4050, I'm having a problem with my audio jack. There is no sound from my audio jack in windows, I tried all the solutions available on Google but none of them work...
    first I thought that it's a hardware problem, but now I think there a driver/software related issue, because jack works absolutely fine in ubuntu without causing me any problems... I am also using the latest IDT drivers available for my hardware. My Audio device is IDT High Definition audio Codec... Hope that someone tell me working Solution...
    I am using 32 Bit Widnows7 all drivers are up to date...
    (Sorry for my bad English)

    I looked into this on some Linux discussion forums. This seems to be a problem for many people with dual-boot systems, and I don't think that it is limited to just of IDT audio. They say that Ubuntu (or whatever the version) did something that Windows cannot cancel. The most common suggestion is to shut down the laptop, unplug the power, remove the battery, then plug the power back, restart.

    See this thread at askubuntu.com.

    Hahassen
    I don't think that today this Type of material are made which are no longer compatible with the OS only...

    I agree. The material is of course compatible with a BONE, but seems inconsistent when you use the two together. My guess is that Windows or Linux could solve the incompatibility, but will they?

  • E7440: Audio Jack does not detect all connect more

    Hi all

    I am reported a strange problem. I use E7440 with Windows 7 64-bit with Realtek HD Audio driver (as shown below). My computer also has 'AUDIO DELL' management utility.

    Previously, external headphones and portable speakers were working well and whenever I used to insert the pin code of my headphones into the audio jack, a small pop-up used (from the utility DELL AUDIO) used to make appear to select the type of device, I just inserted.

    What happened was, as usual, I inserted the headphones and the popup appeared. I somehow click outside (or closed the popup window) without selecting the device type. Since then, whenever I re - insert the PIN in the audio jack, it behaves as if nothing had happened.

    I tried to fix it by the following methods, but always the same problem.
    -Inside the DELL AUDIO utility, there is an activation or deactivation pop up under the menu option "Advanced > Jack Information." I tried to switch it, thinking that he can reset the pop-up.
    -Inside the DELL AUDIO utility, there is an option to restore the default settings in the menu "Advanced > Restore Defaults. But it also did not help.
    -I uninstalled my audio driver from Device Manager. During the restart of the computer after the uninstall, it automatically installed the audio driver again. Once I did, my speakers have also exploded. In other words, no sound of two internal speakers laptop no audio jack. I had to restore my computer to one of the restore points to undo this uninstalling the driver and reinstalling.
    -I also tried update utility DELL AUDIO via the utility "update DELL client system. But it seems that this utility has some problems too, as ever, he proceeded as planned. I had to do a system restore to restore my computer on track.

    Current situation is the internal laptop talk work very well and any plugin for the audio input jack is not pop - up (to select the type of audio device) while the DELL AUDIO has the option to display the pop-up windows when a new device is inserted.

    I have not checked in any other operating system yet. But I'm sure it's the problem of the DELL AUDIO utility.

    Any guidance will be much appreciated by me and the people around me, who have to listen to my stuff because of this problem of the audio input jack.

    Best regards
    Junaid

    Hello. We have a lot of posts this year on taking undetected on laptops Dell with Realtek audio. I suggest that you try to install the native Windows audio driver. The method is similar to what you were doing when you uninstalled the realtek driver.

    Open Device Manager (type devmgmt.msc in the search box), and then expand "audio, video and game controllers".

    Right-click on "Realtek High Definition Audio", and then select uninstall. This time, put a checkmark in the delete files optionand then on ok. When you restart, Windows will install its own native driver or another driver Realtek if there were other versions on the hard drive. Then go back to Device Manager and look for a Realtek driver. Keep the uninstall & reboot (removing the files each time) until Realtek no longer appears under controllers of noise. Finally, you will see "High definition Audio Device" (native Windows driver) instead of "Realtek High Definition Audio"

    Must work with this driver. If it's not, and if you are still under warranty, report the problem to technical support.

    If the Jack is working, then next download and install a new copy of the driver Realtek. The Audio from Dell Manager is really a truncated version of the Realtek Audio Manager. I don't know, but you might get a new copy of the Audio Dell Manager with the new copy of the Realtek driver. The actual address of Realtek Audio Manager has better controls for the headphone jack, but apparently we can't get it in a Dell laptop.

    If it still doesn't work then try a driver directly from Realtek website. (Return to the native Windows driver each time before trying any different Realtek driver.) You can try the Dell offer and the Realtek drivers.

  • No audio jack of 3.5 mm on the port d/dock when moored d630, vista professional

    Just got a D/dock for my d630. Everything seems to work except the audio jack of 3.5 mm; When I insert the audio cable for my external speakers in making speakers of the laptop turn off, but there is no sound from the external speaker. Tried the update of the BIOS and the audio driver Sigmatel reinstallin; any ideas would be greatly appreciated!

    The regular R171789.exe works very well for the D820:

    http://www.Dell.com/support/home/us/en/19/product-support/product/Latitude-D820/drivers

  • [Beginner] Reference Dell Audio and SD Realtek Audio Manager

    Hello world!

    A few days ago, I bought my first Dell: it's an Inspiron 15 3537. So far so good. Installed Windows 7 64 bit and some drivers, including ALC3223 Realtek High-Definition Audio Driver. Now, the sound is perfect when it's speakers, but all the times that no matter what sound plays on the helmet (the portable computer has a combo Jack), he is very strong and there is a unpleasant noise. If there is no sounds play, after a few seconds, the noise stops. (edit) The gentle sound remains the same regardless of the volume and does not grow stronger if the volume is turned up.

    I tried to adjust things in the sound menu, searched for solutions online and my best bet would have been accessing the Realtek audio Manager.

    But after installing the latest driver Realtek, I get only Audio from Dell, and it isn't much help. Looking for a Realtek in the control panel or in folders only leads to the Audio from Dell. Here, I discovered why the strange whistling sound in the headphones will stop when no sounds are played, but I can't find anything to make the noise go away:

    What the Dell? While I hoped something like this (taken from the internet):

    So, can someone tell me why my laptop is Dell Audio when I install Realtek driver? Can I "non-Dell' Realtek Audio Manager on my laptop? And suggestions to reduce the background noise in the headphones?

    Hello. Dell and Realtek replaced the DD Realtek Audio Manager with Dell's Audio Manager on Dell laptops. I don't know why. The DD Realtek Audio Manager can provide a separate headphone and speakers, volume control while the Dell version can not. Several people have reported that even when they download & install a driver directly from Realtek site, Dell Manager returns. I do not know how to defeat that (I don't have Realtek on my laptop and not the one who has it posted a method).

    You can use an online with the headphone volume control. My Latitude with IDT is not the problem of the headphone volume a lot of laptops from Realtek, but I use Koss control just because it's convenient. It's a short extension for headphones with a cursor of volume built in mitigation.

    Regarding the drivers, Dell has only one for your model out for Win7. The only other drivers Realtek would be on the Realtek site. You can also use the native Windows audio driver. To switch to it from the Realtek, follow these steps:

    1. open Device Manager (type devmgmt.msc in the start search box and press ENTER).
    2. develop the 'audio controllers, video & game' and right click on "Realtek High Definition Audio".
    3 Select this option to "Update driver software".
    4. click on "Browse my computer for driver software".
    5. click on "Let Me pick from a list of drivers on my computer".
    6. put the "Show compatible hardware" check box if not already checked.
    7. in the list of devices, click on 'High Definition Audio"(native driver).
    8. click on "next".
    9. in the update driver warning box, click 'Yes' (the driver).
    10 restart the portable computer if you are prompted. If not invited, so no need to restart.
    [To return to the Realtek driver, do it again but reverse the names in steps 1-6.]

    If you still get the hissing or background noise with the native driver, then it is almost certainly in the material. If the noises disappear when you use the native driver, then they are caused by the driver from Realtek.

  • Alienware x 51 R2 before audio Jack does not

    After I upgraded to Windows 10 does not have the front audio jack and it detects that no helmet dell has no drivers on their website for my PC. Any help is appreciated

    Simply reset alienware audio to the default settings and rebooted my computer. Now everything works.

  • H8-1500z ENVY: Audio Jack before leaving abruptly - Win 10 months updated. Audio beats.

    Everything worked fine until a couple of days.

    Now, the audio streaming does not before taking. Taken back is fine.

    If I turn off the digital output, audio DOES come from the audio jack front (so no hardware problem). BUT the keyboard volume buttons do not work. In this mode, the volume must be adjusted by opening the window appropriately and with the mouse.

    I can't make it before the default device.

    I don't know what anyone that I did to preciptate. No new software, nothing. Just got back from vacation and that's the way it was.

    Thanks in advance.

    ~ LMG1

    Thanks for the reply. You are quite correct, that he will try again to install these updates. My initial intention was to see if it was an update to blame. Now it seems to be confirmed, what you can do depends on version 10 of Windows you have installed.

    Here is a Microsoft document that includes information on how to prevent a particular update in Windows 10: How to temporarily prevent a Windows Update or reinstallation of Windows 10 driver -support.microsoft.com.  This is very useful if you know what is the child of problem for your system.

    See also: How to prevent Windows 10 to automatically download updated -howtogeek.com, which shows the different methods you can use. It is likely that you will need to do, is the connection of the meter. The important thing to remember is that if you have several network or WiFi connections, each should be defined as inhalers 10 Windows will automatically use and run the updates with the connection open.

    I hope this helps.

  • M7690N installed a Galaxy GT520 now no sound from audio jacks

    I have a HP M7690N that I just installed a Galaxy GT520 video card in and now I can not the audio of any of my audio jacks. If I get the HDMI audio. My system is a M7690N running Windows 7 and windows XP (dual boot). also the audo Realtek card dose not appear in Manager devices under XP or win 7.

    Hello

    Please do not post same question several times. The machine is now using his best so that it disables audio existing. To be able to recover it, you must change the audio setting in the BIOS to Auto (or disabled) on Board (or active).

    • Start the machine
    • Press F10 repeatedly,
    • Go to the Advanced menu & device options.
    • As mentioned above, the change
    • Press F10 to save.

    Good luck.

  • HP m7160n the front audio jack problem

    I am running Vista Home on my PC Media Center m7160n.  I used to be able to plug my headphones into the front audio jack and it would reduce the rear speaker output.  Now it doesn't!  I entered the sound properties and is set to turn off the rear socket, when the system detects a card into the front socket.  The helmet still works, but I need the speakers off when using the headset.  I hope this is enough information.

    Hi MrBassMan26,

    It's weird and looks like the jack-detect is not working properly. This problem just started happening? It happened after installing anything, even a Windows Update?

    If it just started happening, you can try to perform a restore of windows to an earlier point when it was operating normally. Or you could try to re - install the driver audio or even install a updated audio driver. Who should take care of it, and if not you may need to make some configuration changes in one of the sound properties (Windows or Realtek).

    I see that you have Vista, you accidentally upgraded to Vista XP?

    Try to install audio driver for Vista from Realtek: http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1 & PNid = 24 & PFid = 24 & Level = 4 & Conn = 3 & DownTypeID = 3 & GetDown = false

    Let us know how it goes.

  • Audio Jack display empty

    Hello

    Recently, I just took my Mac Mini and used Boot Camp to put Windows 10 on it. Now for some reason any the audio jack, I have Logitech speakers plugged in, does not show as having something plugged. I tried to update the drivers Audio Cirrus and Reltek nor work.

    Thank you very much

    John Finberg

    I have the same problem. I did the installation of the driver treat everything (using compatible drivers) and yet I do not see the audio devices. :/

  • Tecra A4 Audio Jack sizes

    Hi all

    I recently bought a Tecra A4. My plug stereo audio 3.5 mm (that I used with my laptop computer players and previous music) can not get into the audio jack of the Tecra. There seems to be a sort of "obstruction" in decision-making.

    I've had the laptop returned during the initial period of 14 days. However, the laptop next sent me has had the same problem.

    Could someone please advise me on what's going on?

    See you soon
    Khim.

    Hello Khim

    I'm really confused with the description of your problem. AFAIK all laptops have the same dimension of audio input jack (the same standard audio port). I put t know what laptop, you had before, but there is no difference. Important is that audio is well inserted in the port audio (jack whole). Right now, it will work correctly.

    I tried my helmet in many other portable (various manufacturers) in my office and it works perfectly.

    Good bye

  • Optical Audio Jack on a Terminal Airport Express, which digital optical connector/adapter is necessary?

    Optical Audio Jack on a pattern common Airport Express (model A1392, purchase of 2015) - digital optical connector/adapter is necessary?  My stereo has a TOS connector, but I'm not familiar with the analog/optical socket on the side of the airport.  What type of cable connector does?

    It's called a mini-TOSlink. It has the same dimensions as a headphone jack 3.5 mm, but it is simply a small tube. You can buy adapters to the mini jack to the TOSlink Jack standard to stick on the end of a normal wire, or lead with a type at each end. Some equipped trails a couple of detachable adapters provided.

    For example:

    http://www.Amazon.com/GP/product/B0002MQGRM?keywords=Mini-Toslink & qid = 1456440946 & ref_ = sr_1_6 & sr = 8-6

    http://www.Amazon.com/GP/product/B00T8HWUVS?keywords=Mini-Toslink & qid = 1456440946 & ref_ = sr_1_1 & sr = 8-1

  • G580 audio jack combo pins available

    Hello!

    What is available to the pins of the input jack audio combo (jack/4 jack/4 pole 3 PLUG ring taken)?

    Tip: audio left?

    Ring1: audio right?

    Ring2: mic or ground?

    Sleeves: mic or ground?

    Thank you

    Hi Lenovouserhu,

    Welcome to Lenovo Community!

    According to the information available, all of the Audio Jack combo in any device is the same, here's the pins available.

Maybe you are looking for