TrueSuite Fingerprint Software me lock out of my files!

Help!

I use the TrueSuite Access Manager very happy five months for some of my files important protect from prying eyes. Suddenly, today, when I try to "unprotect" them, I get a message saying "Invalid"File Protection Key"". The fingerprint reader works fine and TrueSuite Access Manager accepts my footprint quite happy.

I am using Windows XP Pro. The only things that have happened since I last accessed files successfully was a download Microsoft Tuesday last week and my Norton Internet Security 2008 installation.

I really hope you guys can help ' cos I need to access these files.

Steve

PS, I tried to restore to a previous system restore point, but they all fail...

Well, here is where I have to this day...

The TrueSuite Access Manager is provided by AuthenTec, but is actually just a rebadged version of the Password of ABIG software. The site Web of TrueSuite disappeared off the internet (although you can find one or two references to the fact that there were once). AuthenTec or ABIG offer any support whatsoever. So the only source of help is Toshiba...

I traced the beginning of my woes to an application error logged in the log of the events of Win XP - fingerprint software didn't. The description of the error says only: "prints notifier Application digital Suite has encountered a problem and needs to close." Large. The application error has somehow broken the link between fingerprints recorded and the key used to 'protect' all my files. Even having a back-up fingerprints was useless, because that was the link between the fingerprint identification system and the file system of Windows that was broken, not fingerprint information...

I rang the Toshiba help line, who recommended to download and install the latest drivers. What I've done. It made no difference.

I managed to roll back to Windows to a date earlier than the application error (the problem I had before which prevented me to restore the system to an earlier date was caused by Norton internet Security, a "known" feature). But even once it made no difference.

So where am I today? TrueSuite has lost the connection between my fingerprints and the key that he used with the file system Windows to protect my files, I was in turn locked out of all files. I can't access, copy, move them or delete them, BACK or Win XP. Toshiba recommendation is to use the provided with the laptop recovery disks and to reinstall Windows XP from scratch. Of course this will not return me my information, but at least it will remove all unnecessary files and free up the space occupied by them!

Lessons to be learned - if you use TrueSuite to protect your files, think twice. If you want to continue to do so, back up all your files before protecting them. Of course, the backup version of the file will not be protected fingerprint (bat rather the object of the exercise, is not...)

Good luck.

Tags: Toshiba

Similar Questions

  • Update me locked out of InDesign files

    I've just updated InDesign through creative cloud. Now, I am told my indd files will not open because they were created with a "newer" version of InDesign than that I upgraded. How can I get my files?

    I'll mark this as answered, assuming that I found a way. I tried 'open with' instead of open it and managed to do in 2014 CC... Apparently, my file association was again put to the old version.

    Thank you so much everyone

  • Problem with the TrueSuite Fingerprint on Portege R500-121 software

    121 - R500 new with Vista Business. After two weeks of evil, I realized that the failures of synchronization of offline files resulted from the fingerprint software. The only solution is to uninstall Truesuite, therefore not fingerprint authentication if you want threads in offline mode. How Toshiba can ship a laptop with software that one of the most important operating system for peat mobile users have?

    Already checked the Drivers Toshiba download site if a new version is available? Maybe there is a new version that fixes this bug.

    If not, I would check the microsoft Web site, if there is no case known, so maybe someone has a out some correction or similar.
    I wouldn pointing with your finger to toshiba, first of all, because it's definitely a software error and there are probably more manufacturers of portable with the same fingerprint sensor that may have the same problem.

    Welcome them

  • How can I disable "Fingerprint Software" for only for the programs?

    Hello

    somehow, the 'Fingerprint Software' require the user to slide a finger at any time it open programs that require the user to insert "user and password."
    How can I disable it permanently just for the program, not to open a session?

    Thank you.

    Hello

    In the TrueSuite Access Manager, you can configure some settings.
    In the administrator settings, you will find two tabs; General and advanced.
    On the Advanced tab, simply uncheck the option called: change logon Windows fingerprint logon password.

    I think that should do the job.

  • Satellite A300-M01 - Questions about fingerprint software

    Probably a stupid question, but however.
    I realize the TrueSuite Access Manager Fingerprint Software is probably OEM, but.

    I want to do a clean install of Vista Ultimate (I get it for free at my University), with seven Beta and other Fedora/Ubuntu/Debian installation. I want to clean it Vista install to get rid of the nonsense bundle software etc etc that comes and loads up on startup with Vista but I do quite like the features that the fingerprint reader offers to me and realize that a facility would own it.

    From which it follows that I would like to know if it would be possible for me to acquire new software from somewhere, or recover from the current installation before you do a format and reinstall (or any other software free license which would provide features to my fingerprint reader, by the way).

    And then on a note side, is there anywhere where I can get the Toshiba Bluetooth / Networking Suite (which shouldn't be an OEM thing)? It would be very useful if the blown thing comes with a CD with at least all the things that are not on the OEM licenses and drivers for all the hardware, I would have thought it's too ask that everybody wants unnecessary bits 100 software from the start, but also limited time - watch 3 third-party software installed on their computer slowing them down , occupying their resources and wasting space (I know right? It's bloody hard to believe).

    The drivers and the software Toshiba will install in a generic version of Windows after you have installed the Toshiba Value added Package.

    You can download TruSuite and other software on the Toshiba site in the Support/drivers section. You can also save C:\TOSAPINS installation files

    If you do not want the additional software installed, why don't you just to uninstall and then run a registry cleaner like CCleaner?

  • Satellite U200-122: Fingerprint Software does not work properly with Firefox

    When I first installed Firefox on my U200-122, everything worked fine. Connection to different sites by fingerprint has been problem free.

    After an update of firefox, the problems started. Rather than fill my username and pw, fingerprints of popups software and asks if I want to register for the site (which I did well before).

    Established since Fingerprint FF 2.0.0.6 ist is correctly installed. If I remove this configuration FF, get out, restart the installation, and come back in FF, it everything works fine... until the next reboot. I tried to install the latest version of the software of fingerprint - did not help.

    Any ideas?

    Thank you.
    Markus

    Hello

    According to your description of the update for firefox made mistakes
    Maybe the registry keys are corrupt
    I recommend you to remove the software of fingerprint.
    Then, restart the laptop and also erase the registry with freeware called CCleaner.
    Then run all updates of Firefox.
    After firefox update to restart the laptop and reinstall the fingerprint software.

    Good luck

  • Satellite Pro U400 and fingerprint software problem

    Hello!
    Since a long time, my Fingerprint Software gave problems.
    About 2 days after receipt of the computer, I started to get an error message saying "Specified Database not found" or "Hardware not found footprints" (something similar to messages!)

    Because then I never really used it, but now, since the last update "Authentec", I thought that it can start working.
    The problem is, once I installed the update, I get an error saying "Remove old version, given to zero computer.
    So I did it, I removed the old TrueSuite Access Manager and restarted the computer.

    Once restarted, the Autentec Installer (new updated) started to install, but give me again the same error message 'remove old version, given to zero computer.

    I checked for the remains of the old software, but he found nothing.

    I won't be formatting my computer to do this, is there another way I can fix this?
    Thank you

    Hello

    I think the update found garbage in the registry and I think that after the Truesuite software has been removed, you must clean the operating system using the CCLeaner.
    After cleaning the operating system and the registry, you must restart the laptop before you repeat the update procedure.

    Maybe you should also install a newer version of Toshiba page before starting the update.

  • Computer locked out, says incorrect password, has not changed the password.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas: computer locked out, says incorrect password, haven't changed the password.

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    These things don't happen by themselves. Once you're in the system, do a thorough analysis of the malware.

    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    You can change your password to something that you remember another administrative user account. If you had only an administrative user account and you have forgotten the password, all is not lost. You can then follow the general recommendations for implementing user accounts in Vista that I will give you at the end of this post.

    All this requires a certain level of computer skills. You know better and that take the machine to a competent local computer tech (not a type of BigComputerStore/GeekSquad place) is the best solution for you.

    If you have an installation of Vista DVD (not a recovery DVDs), you can start the system with it. Select the default language, then select "repair your computer". Then select "Command Prompt". At the command prompt, type:

    NET user administrator / Active: Yes [press Enter]
    NET user [insert here the name of your user account] [insert the new password of user as 1234 here] [press Enter]

    [Note: do not enter the brackets!]

    Remove the installation DVD and restart the computer. Now, you will be able to connect to your user account by using the password that you set; for example, 1234.

    If you do not have a Vista installation DVD (only have a recovery disk), the computer mftr. may have given you the option to repair Vista (not a system recovery!) system in the diagnostic menu. This menu of diagnosis is the same one where you can choose Safe Mode. Get to this menu by repeatedly pressing the F8 key as the computer starts. If you do not have this option, you can make a bootable Vista file repair DVD in this link:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Note: All the Neosmart recovery disk downloads are torrent files. There is a good explanation of the torrent on the site Web of Neosmart files. You will need a torrent as muTorrent client to get the files. Torrent client will download the .iso file with which to create the bootable DVD. You will need to use third-party burning software such as Nero, Roxio or the free ImgBurn (http://www.imgburn.com ) to burn the image .iso image file, not in the form of data.

    Once you have fixed things, log on to the additional administrative account you will be made by the suggestions below and disable the administrator account integrated yet for security reasons:

    Start Orb > Search box > type: cmd
    When cmd appears in the above results, right-click and choose "Run as Administrator" [OK]. Now, you will get the command prompt. At the command prompt, type:

    NET user administrator / active: No. [Enter]

    Exit the command prompt.

    General recommendations for creating users in Vista:

    You absolutely don't want to have only one user account. As XP and all the other modern operating systems, Vista is a multi-user system with integrated system of accounts as default Administrator and comments. These accounts should be left alone because they are part of the structure of the operating system.

    In particular, you do not want one account user with administrative privileges on Vista because the administrator account integrated (normally only used in emergencies) is disabled by default. If you use as an administrator for your daily work, and this account is corrupt, things will be difficult.  It is not impossible to activate the built-in administrator to rescue things, but there may be more that you want to do. Better not to put you in a bad situation at first.

    The user account that is for your daily work must be a Standard user, with the extra administrative user (call it something like 'CompAdmin' or 'Tech' or similar) only it for elevation purposes. As a user Standard is recommended for security reasons and will help protect your computer against infections. After you have created "CompAdmin", connect to it and change your normal user account Standard. Then log on to your regular account.

    If you want to go directly to the desktop and ignore the Welcome screen with the icons of the user accounts, you can do this:

    Start Orb > Search box > type: netplwiz [Enter]
    Click continue (or provide an administrator password) when you are prompted by UAC

    Uncheck "users must enter a user name and password to use this computer". Select a user account to connect automatically by clicking on the account you want to highlight and press OK. Enter the password for this user account (when it exists) when you are prompted. Leave blank if there is no password (null).

    MS - MVP - Elephant Boy computers - don't panic!

  • Serial number lock-out after the signing of other computers

    Okay, it's a bit complicated, but the short version is this: I had additional computers that I had apparently installed Lightroom 6, which was bought as a single, not creative method Cloud rental purchase. I think that he has been left on an old Mac Pro and an old MacBook Pro, in addition to having it on a newer Macbook Pro and a new Mac Pro. I launched it, closed on the old laptop and had to install, turn on the old Mac Pro and then disconnect. As far as I know, these are the only other, so it should just be running on my new Mac Pro and my MacBook Pro. However, he always tells me that there is too much in use serial numbers and unfortunately I was not paying attention to this fairly quickly and now it has locked me out of Lightroom on my Macbook Pro and I can't even in Lightroom to sign out of it.

    I doubt that remove programs and reinstall will help, but maybe someone from Adobe can wipe my installation folder. I do not at all creative cloud, and I do not want to or have no need access to adobe for what I do of the clouds. I just need the programs to work on 2 of my computers...

    Any suggestions?

    -----

    The longest in history.

    Yes, I am a collector of the computer. I have an old Mac Pro that I had put on the shelf for awhile and decided to move it to the floor, so I've updated the software system and he got to the height, but I do not remember if I reinstalled it on this computer. I have a new Mac Pro cylinder in the basement, and who had lightroom on it, I think that I upgraded to Lightroom 6. I also had 6 Lightroom on my work MacBook Pro, which was a 2008 model. My daughter thought his MacBook pro 2011 was broken, so she bought a new. I took his old (because it was faster than what I used), a new HDD inserted into it to rejuvenate it and kept as my laptop new principal after I swapped the drives between my old 2008 (who had a hard drive faster, more recent than the 2011) and 2011. I certainly do not disable Lightroom when I did the hard drive swap (who can remember - sorry, I am also more than 50 years).  As I said above, I installed and disabled Lightroom on the old Mac Pro and my old MacBook Pro, but it is still saying "too many serial numbers" and I'm locked out of lightroom completely on my MacBook Pro. He is currently working on two computers: MacBook Pro 2011 and 2013 Pro Mac. I believe that the license allows you to have a desktop computer and a laptop, don't?

    Contact adobe during the time pst support by clicking here and, when available, click on "still need help", https://helpx.adobe.com/contact.html , and request activation reset account.

  • I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

    I'm locked out of my iphone5 not connected to my wifi at home and my home button does not work, any ideas on how to fix?

    < re-titled by host >

    Take it to an Apple Store for repair or replacement.

  • Why my Apple ID several times to lock out "for security reasons" every day or 2?

    Why my Apple ID several times to lock out "for security reasons" every day or 2? This is getting very frustrating. I had to change my password 5 times in the last week. Anyone have any ideas?

    This means that someone is trying to access your Apple account.

  • Establishment of an iPad after having been locked out but did not recall what is my Apple ID or password.

    Basically, I'm trying to help my sister in law with his iPad. She had initially forgotten its password to enter his iPad and if she got locked out. I googled how to reset and so I have connected the iPad to a laptop and went through iTunes (without signature). Now that the iPad has been swept clean it is now the scene of reactivating...

    I typed in the country, wifi etc and now he asks the Apple ID and password that was used to set up the iPad initially that she can't remember. She does not know what email address she used and she forgot her password. I searched for centuries now what can someone help!

    Is still connected to the account anywhere so that she can get him? Or she has none of the downloads of the account in the computer's iTunes library so that it can do "get info" on them and see the id? If not already tried it: If you have forgotten your Apple - Apple Support ID ?

    If she can still find, and she was the original purchaser of the iPad (i.e. he not was purchased used), she might try to go to an Apple Store (it should take an appointment-Genius Bar if she does) or try to contact iTunes Support Online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad on the account - they are likely to want to see proof of ownership before they could help for example an original receipt with the serial number above

  • IM lock out forgotten password after power on

    I'm locked out of my ipad after update please help sue

    Click here and follow the instructions.

    (143784)

  • I changed my password and before I finished I was locked out of my iPod Gen 5

    Today I realized that I had not changed my password for a while so I went to change. I had to enter my current password to change then I tried and got it wrong. The screen displays the numbers for let me try again, but he also said something like a failed attempt. I realized that I didn't know my access code numbers but rather the way in which numbers are connected to each other. I turned off the iPod and it went back in if I could enter my password and now my password I was using before does ' t work and I'm locked out. Please help me! I backed up last week, but I went on vacation and I wish that all my photos.

    mhoty2 wrote:

    I realized that I didn't know my access code numbers but rather the way in which numbers are connected to each other.

    If you don't remember the password, then you must restore the device to remove it. You can then restore the device to your last backup. If the device has been disabled as you say, then turning off and on again will not disable the old password, it will remain the same unless you changed it. Once the device is disabled, you will not be able to save. If you have synchronized the device to this computer in the past, linking can cause your power backup, depending on how many times you incorrectly tried to get into the device. If you have disabled it, you will lose your content.

  • why I'm locked out of watching one of my screenshots?

    I was taking screenshots for a test that I prepare and now I'm locked out of which they are considered.  I get this message: the file 'Screen shot 2016-06-02 at 12.57.15 PM' could not be opened, because you don't have permission to view it.  To change the permissions, select the item in the Finder and choose file < get info > but it gets me nowhere.

    Please, back up all data. Leave the preview runs.

    Hold down the option key and select go ▹ library in the Finder menu bar. In the library folder, delete the following, if they exist:

    Containers/com.apple.Preview

    Containers/com. Apple.QuickLook.UI.Helper

    Group Containers/com.apple.Preview

    Preferences/com.apple.Preview.LSSharedFileList.plist

    Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

    State/com.apple.Preview.savedState request registered

    Sign out and then sign back in. Launch the application and test.

Maybe you are looking for

  • HP Compaq s 2230: HP 2230 s BIOS password

    Hello I have a s 2230 HP Compaq My problem is that it has a BIOS password. because I replaced the hard drive I have now a notebook with nothing except a bios password so. LARGE. Please can someone help me n/p = FU312EA #UUZ

  • error-200288 AO

    Hello! I'm programming an analog output, to whom I write a single voltage in 'manual' mode value or a waveform in "scan mode" depending on the user input. The user can switch between them. Overall the program is big enough, so I'm writing just some s

  • When running defrag, error "MMC cannot open the file c:\WINDOWS\system\dfrg.msc.

    When I run the defrag I get a message that says "MMC cannot open the file c:\WINDOWS\system\dfrg.msc. It is perhaps because the file does not exist, is not the MMC, or was created by a later version of MMC.

  • The skin has no effect on the button textfield fonts?

    Hello everyone, I'm developing an application that uses the default black skin. Everything works fine except that the text on my button does not change with the labels. I missed something? var openText:TextField = new TextField(); openText.defaultTex

  • Why the App folder Data has it 97GB?

    My brand new computer (running Windows 7 Professional) shows that I've used 272 GB.  My user name is 192 GB.  My music takes over 95GB, but I didn't know what else could be chewing a lot of space.  When I got to the folders within my user name, I see