try reinstalling AE CS6... ask the serial number which I then ask for cs5.5 which I did not... I have version 5, but does not accept the number. ?

Try reinstalling AE CS6... ask the serial number which I then ask for cs5.5 which I did not... I have version 5, but does not accept the serial number.

There should be a drop down menu where you can select the version that qualifies you for the upgrade activation (CS5 in your case).

Tags: Adobe

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