Try to access some Government Web site, but get message that it uses a protocol not supported.

Original title: compatibility

I'm doing something online with a governing body, but whenever I try to go ahead he said he uses a protocol not supported... can you help me please


Hi Marystack,

Thanks for posting your query on the Microsoft Community.

According to the description of the problem you are trying to access some government site but get message that it uses a protocol not supported. This question might be if you are connected to a network domain, or there is no restrictions applied to surf these sites.

If you use Internet Explorer and cannot open certain websites then, there may be a chance that the site is not compatible with Internet Explorer. So, I suggest to open these websites in compatibility view and see if it helps.

  • Open Internet Explorer.

  • Open Web site which is getting blocked.

  • To open the toolbar, press the alt key pressed .

  • Now, click on Tools.

  • Then click on compatibility view settings.

  • You will see the name of the Web site under Add this Web site, to do this, click Add to add this Web site.

  • Close the window and restart your computer.

Try it out below mentioned methods and see if it helps you to solve the problem.

Method 1

If the problem persists, try to trust these websites by following the steps mentioned below.

Step 1: Open the trusted sites

  1. Open Internet Explorer.
  2. Press the Alt key to display the Tools menu.
  3. In the menu, click Tools.
  4. Now, click on Internet Options.
  5. Click on Security tab.
  6. Select Trusted sites.
  7. Click the Sites.

Step 2:

Add the trust Web site

  1. Enter the address of the site you want to add.
  2. Click on Add.
  3. Close the open windows of Trusted Sites and Internet Options .

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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