try to connect to a hard drive WD 1 TB

OK, so I'm trying to connect to a WD 1 TB hard drive and I can't, I can ping by ip address name and I have two other computers that can use the hard drive very well I don't know what I'll do worng all computers is windows 7

Hi eric242934u2,

Thanks for posting your query in Microsoft Community.

I understand that you are unable to connect HDD WD 1 TB.

Before you start the troubleshooting steps, I need the information required.

1 did you changes to the computer?

2 did you receive an error message?

3. what exactly happen when you try to connect the WD hard drive?

Method 1:

I suggest you to run the Microsoft Fix It from the link below.

Hardware devices do not work or are not detected in Windows:

http://support.Microsoft.com/mats/hardware_device_problems/en-us

Method 2:

I suggest you run the fix it tool the link and verification.

Tips for solving common driver problems

http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems

I would also ask you to contact the computer manufacturing.

WD external drive is not recognized or detected in Windows XP after installation and use that also applies to windows 7.

http://wdc.custhelp.com/app/answers/detail/A_ID/1695/p/228/session/L3RpbWUvMTM1MDQzMTYwNy9zaWQvQ0NTdVFVOGw%3D

Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

Tags: Windows

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