Try to do a repair of Windows 7 installation, receive the message error "the following problems prevent upgrade Windows"

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• The following problems prevent upgrade Windows. Cancel the upgrade, perform each task and then restart the upgrade to continue. To upgrade to Windows 7, the computer must be running Windows Vista with Service Pack 1 (SP1) or later.

  I get this message when you try to upgrade to 7!  My computer is 100% in windows update update - please help!

  Hello

  What happens when you try to install SP1/SP2.

  Read through the material in the article...

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-1-SP1

  Notify us of any errors when you try to install the service pack.

  To know if SP1 is already installed

  • Click the button start , right click on computer and then click Properties.

    Check if Service Pack 1 is listed in the Windows edition section.

    Cheeeers...

    Erwin

• Just recently, I receive the following error message when you try to access the web sites. I get a pop-up window indicating "Exc in ev handl: TypeError: c.location is null" then I have to click ok. There is a problem with some plugin?

  Just recently, I receive the following error message when you try to access the web sites. I use Firefox browser version 10.0.2. I get a pop-up window indicating "Exc in ev handl: TypeError: c.location is null" as the web site page is displayed in the browser winder. So, I have to click ok. Any link/website I go to what happens. There is a problem with some plugin?

  It is only a problem for the SiteAdvisor users who are still on 3.4. This problem is resolved in the latest version of SiteAdvisor, which is 3.4.1.195. Go to http://siteadvisor.com and click on download. This will fix the problem.

  Meanwhile, SiteAdvisor team will push down a JS update in the coming days 1-2 to automatically resolve this problem in version 3.4.

• Received the following message when you try to install Photoshop CC "you run an operating system that Photoshop no longer supports. See the system requirements for a complete list of the supported platforms. "So I use Windows Vista not sure do I

  Hello

  I received the following message when you try to install Photoshop CC, "you run an operating system that Photoshop no longer supports. See the system requirements for a complete list of the supported platforms. »

  I use Windows Vista so not sure what to do now! Any help would be greatly appreciated thanks.

  CC of Photoshop only works on Windows 7 or Windows 8/8.1. No Vista.

  System requirements | Photoshop

• After you download El Capitan, I received the following error message when you try to install: the drive is not formatted in MAC OS extended (journaled). Use disk utility to enable logging or reformat the disc. Can anyone help?

  After you download El Capitan, I received the following error message when you try to install: the drive is not formatted in MAC OS extended (journaled). Use disk utility to enable logging or reformat the disc. Can anyone help? (My disk utility shows that she in MAC OS extended (journaled) format.)

  It shows that it is Mac OS extended, not journaled. Click enable logging in the toolbar.

  The thing you read is if you format the drive using the RAID settings you have selected. You have to look at the bottom of the window where it shows the Format.

• When I try to connect to hotmail and received the following message ' sorry, there's a problem with Hotmail right now Hotmail was not able to complete this application.

  Hi, I try to connect to hotmail and received the following message ' sorry, there's a problem with Hotmail right now Hotmail was not able to complete this application. Microsoft may contact you about any matter that you declare "what steps should I take as I have urgent e-mail to check." THX

  Hello

  Looks like a temporary problem.

  Answers is a peer group supported and unfortunately has no real influence on Hotmail.

  HotMail has its own Forums, so you can ask your questions there.

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/

  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Error message "your account has been locked" when trying to connect
  http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• When I try to Earthlink software, I receive the following message if the computer crashes before poster: RAS error Interactive Mode #703

  I have Windows XP Home Edition, the internet connection switched through Earthlink and McAfee antivirus.  In August, my antivirus software and when I tried to access the internet, the computer locked up--had to disconnect/reconnect to restart. Problem persisted. McAfee can tell me nothing.  At the suggestion of Dell, I replaced the hard drive.  Reinstalled Windows mfg disk and could connect to the internet just fine w/out of antivirus software.  Installed McAfee and locked up again.  McAfee is baffled by this, as is Earthlink.  When I tried the Earthlink software, I received the following message before the computer locked: RAS error Interactive Mode #703. EarthLink told me that there is a "Windows problem in common.  If anyone can help?

  Hello

  As the problem only occurs after installation of Mcafee, you could try to install another antivirus and check.

  I suggest you to go through the steps mentioned in the link below and check.

  Method 1:

  How to troubleshoot possible causes of Internet connection problems in Windows XP http://support.microsoft.com/kb/314095

  Method 2:

  How to reset the Protocol Internet (TCP/IP)

  http://support.Microsoft.com/kb/299357

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Dear Microsoft, I received the following message, KB2478663 KB2518870 will not install why they no can be installed? I have Windows XP

  Dear Microsoft, I received the following message, why they can be installed?  I have Windows XP
   
  The following updates have not been installed.
  Update of security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x 86 (KB2518870)
  Update of security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x 86 (KB2478663)
   
  Thank you

  Hi BuddyWoods,

  ·         What is the exact error message?

  ·         Have you made changes on the computer before this problem?

  Before windows updates, follow these methods.

  Method 1: Put the computer in a clean boot state before proceed with the installation of update to see if there are any software conflict as the clean boot helps eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After the clean boot for troubleshooting, return the computer to a Normal startupmode.

  Method 2: Temporarily disable the security software.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

  http://www.Microsoft.com/downloads/en/default.aspx

  Method 4: Reset the Windows Update components.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

• When I try to install the 'install Creative Cloud' I get this message "we encountered the following problems: Setup failed in a critical file.» Please try to reinstall. (Error code: 43)

  When I try to install the 'install Creative Cloud' I get this message "we encountered the following problems: Setup failed in a critical file.» Please try to reinstall. (Error code: 43). I tried so many times and repeat me the same mistake. Help, please!

  Please check the resolution:

  • Setup could not copy a critical file. Error code: 43
  • Error code install CC 43

  Concerning

  Stéphane

• Receives the following message when you try to open a project, "Captivate cannot open the fol.

  Receives the following message when you try to open a project, "Captivate cannot open the next project.  Ensure that the project is not already open... There is enough disk space... "All the critiria are put... still can't open the file.  Please help in the recovery of this project.

  Suggestions here:

  http://www.Infosemantics.com.au/Adobe-Captivate-troubleshooting/recover-corrupt-project

• When you try to run a repair of Windows XP installation I have no option to select R for repair.

  original title: installation of xp home repair

  I'm doing a repair of XP Home installation, but I don't get the option in the settings to select R to do the repair install why is - this? Is there anything we can do about it?

  Hi CharlesQuagliata,

  • What type of Windows XP CD you use to perform the repair facility?

  Check and make sure that you follow the below method to perform the repair installation on Windows XP.

  To perform a repair of Windows XP installation

  (a) Insert your Windows XP CD into your computer.

  (b) restart your computer. If you are prompted, press a key to start from the CD-ROM.

  (c) when the Welcome to Setup page, press enter on your keyboard.

  (d) on the Windows XP licensing agreement page, read the license agreement. Press the Page down key to scroll to the bottom of the agreement. Then, press F8.

  (e) when you are prompted, press R to have Windows XP try to repair Windows by reinstalling important components of Windows.

  The relocation and repair process may take more than an hour. Finally, the installation program invites you to answer the questions as if you were installing Windows XP for the first time.

  How to fix a computer that does not start

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/how-to-fix-computer-that-will-not-start

• FSX and FSX acceleration not will not activate after the uninstallation and reinstallation of the following problems with Windows 7 upgrade

  After the upgrade to Windows Vista Ultimate SP2 Windows 7, I couldn't FSX to load.  It would hang at the splash screen.  This has since been resolved and may have been a conflict between my card graphic and sound card and maybe even my webcam.  I then tried to reinstall FSX.  However, I decided to load up the Accerleration as before, but when I entered the activation code it says after trying that he could not get an answer to the server and to verify that I had an internet session active.  I did, but he always refused to activate.  So I uninstalled FSX acceleration and ran repair on FSX.  But now, he wants the activation code for FSX and when I write this so I always get the message that it cannot get a response from the server, please try again later or check that your internet connection is active.  I have the full internet connection, but doesn't understand why it won't save my activation codes.  I am limited to 30 minutes and cannot be installed acceleration as it wants the code for FSX.  I read on the forum that you can uninstall and reinstall on the same computer as many times you like then why used enable it?  It seems that he doesn't like my internet connection even though I am on the internet.  Anyone has any ideas. My pc is a Dell Inspiron 530 s with Nvidia 9400Gt card and card Soundblaster with 160 gb 1.66 ghz, 4gig ram and router Netgear WGR614 cable wireless

  Hi steve, I managed to install in the end.  I upgraded to a hard drive more that I wanted more space and copied the image to the new drive.  FSX is not yet accept the keys during the installation.  I ran the above utilities (see blog Amritas) to clear the license keys, empty temporary folders and change the registry entry by using 'regedit' on the command line, but still his wouldn't.  In the end, I installed and uninstalled three times until I finally installed it on a partition on the drive and he finally accepted the license keys.  This was done on the original admin user account that I had problems with from the start.  I have now it works.  The utility I used was KB928080 Microsoft.   I can only suggest you keep trying or partition of your hard drive and try and install on the new partition after erasing the license keys and temp folders (see above Amrita).  I can't guarantee that it works well.  To me it's a question of licenses i.e. acceleration has been uninstalled and reinstalled many times so it will no longer accept the license keys.  Happy installing! I don't know how is it frustrating.

• I try to print to another computer connected but I get the following massage: this operation has been cancelled due to restrictions in effect on this computer.what must therefore be

  If I always try sharing printer on another computer error and get the massage "this operation has been cancelled due to restrictions in effect on this computer"., I have so confiuse and little dizzy... What can I do to solve this problem

  Hi Miknugraha,

  Welcome to the Microsoft Community and thanks for posting the question.

  According to the description provided, its looks like you are unable to share the printer, it would be great if you can answer these questions to help you further.

  1. have you made changes on the computer before this problem?

  2. is it a security software installed on your computer?

  I suggest you to see the steps in the following Microsoft article:

  How to use Windows XP to share a printer with other people on your network: http://technet.microsoft.com/en-us/library/bb457001.aspx

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• When I try to download an audiobook, I get the following error Message: error 0xC00D2711 - a problem has occurred in the digital rights management component. Contact the technical application support. Can someone help?

  I try to download OverDrive Media Console to sync with the ipod of the omega software.

  Jmcarroll,

  Thank you for your question.

  What version of Media Player do you use?

  This problem may occur when the following conditions are met:

  ·         The file you are trying to play is a protected requiring an individualization of digital rights (DRM) of management 2.5.

  ·         You use the Player Windows Media 7.1 on a Microsoft Windows 2000-based computer.

  Player Windows Media 7.1 on a Microsoft Windows 2000-based computer does not support DRM 2.5 individualization.

  You can download the latest version of Windows Media Player which is the Download of Windows Media Center.

  I hope this helps!

  Lisa
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.