try to download adobe flash player... message says close the application "brccmctl". I don't know what this app is or how to find

I am trying to download adobe flash player but get a message to say to close the application "brccmctl". I don't know it and can't find it on the computer

Hello

1. do you get an error message? If Yes, what is the full and exact error message?
2. what happens when you try to install the Flash player?

Method 1:
The program, brccmctl.exe is a monitor of printer Brother Industries, Ltd.
I suggest that you try to put an end to the program from the Task Manager and then install the Flash player.
a. right click on the taskbar.
b. Click Start Task Manager.
c. on the Services tab, locate the brccmctl.exe service and terminate the program by right-clicking on it.
If you are still not able to install the Flash player I suggest to uninstall the associated brccmctl.exe program and then try to install it.

Method 2:
I suggest you to see the links and check if it helps.
Flash Player installation instructions
http://www.Adobe.com/products/flashplayer/productinfo/instructions/
Installation problems | Flash Player | Windows

http://kb2.Adobe.com/CPS/191/tn_19166.html#products

Hope this information is useful.

Tags: Windows

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