Try to download "Getting Started with Windows 8"

Try to download "Getting Started with Windows 8" on the new computer. He has been loading for more than an hour with no results? How can I stop the page to load?

Hi Carol,.

I understand you are trying to install app "Getting Started with Windows 8" HP store and your computer and it failed to load and freezes the computer. If I'm wrong, please let me know.

We will try to kill the application from the taskbar. Refer to this step.

a. right click on the taskbar, click Start Task Manager, click the Applications tab, right-click on the application and click on end task.

b. now, go to the Windows store and try to install the application.

You can also restart the computer and check.

Hope this helps and let us know if you need help.

Tags: Windows

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