try to download music from windows media player on my pc to my phone, my pc says is music to my phone, my phone says my playlist is empty. What should I do?

Just got a new phone and I'm trying to download music I have on my pc to my phone. I think that my phone do not support my Media Player playlist. How can I change the format on my pc so its compatible for my phone?

Hi KathleenBrewster,

1. What is the brand and model of your phone?

2. what type of music files you want to transfer?

If you try to convert the format, you can use your favorite search engine to download third party software to convert the format that is supported in your phone.

Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

You can also check the following items and see if it helps.

Set up a device to sync in Windows Media Player

Windows Media Player sync: frequently asked questions

Hope this information is useful.

Tags: Windows

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