try to download the software: via the link provided in the email, I get an error page «» Then I tried via my account by clicking on the link 'Download' screen 'my order. " Then, I get a message saying "you have no download. I'm almost ready to fi

Hi, I just bought first elements. I paid online via Paypal. I got the Adobe confirmation email a few hours later. I then try to download the software: via the link provided in the email, I get an error page «» Then I tried via my account by clicking on the link 'Download' screen 'my order. " Then, I get a message saying "you have no download. I'm almost ready to file a complaint with Paypal for fraudulent online sales. What should I do?

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Hi H D,

Tell us the name of the product you have purchased.

Please visit: http://www.adobe.com/downloads/other-downloads.html

Let me know if it helps.

Concerning

Megha Rawat

Tags: Adobe

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