try to install on a new iMac cc

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  If your information doesn't show in https://accounts.adobe.com/ (then click on Plans & products at the top) you are 100% sure that you are using the same Adobe ID with the same e-mail address?

• Problem installing on my new iMac

  I have a version Upgrade of Photoshop Elements 10-first elements 10. I recently changed from a Windows based to a new iMac machine. Obviously, I have not my previous software installed on my new iMac. I suspect that there may be a problem to install my software for this reason, but in addition, I get the following error messages:

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  -------------------------------------- Summary --------------------------------------

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  -Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0.

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  WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

  WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

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  -------------------------------------------------------------------------------------

  How to install the software on my new computer?

  Confused in Napa

  Don

  Hi dr_dmd,

  Please try to rename the folder: oobe/Library/Application Support / Adobe / OOBE to OOBE_old

  After renaming unstall the PRE and PSE completely from/Applications/utilities/Adobe installers and then try to install.

  If still you face the same problem, please provide us with the list of Adobe software that are installed on your computer.

  Kind regards

  Jatin derfoufi

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  Download and install the trial version of http://www.adobe.com/downloads.html and activate it with your serial number or your Adobe ID.

• CC does not refresh on my Win7 machine. I tried several times and it closes after update download and try to install. Downloaed new application from Adobe, downloaded, tried to install it and received the error 50. Help!

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  Hello

  as strange as it may seem I'm afraid it is a challenge for Creative tool Adobe cleaning of cloud.

  Sometimes - for some reason-CC "unwilling" work. In this case you should CC completely remove and reinstall by using Adobe Creative cloud cleaning tool. (A try to uninstall by own resources is not enough!)

  I quote:... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3 - CS6) applications. The tool removes the records facility for preliminary facilities of Cloud applications or Creative Suite creative. It does not affect existing installations of earlier versions of Creative Suite or creative Cloud applications.

  Please use: l http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.htm and follow the prescribed sequence of operations

  Sometimes, the "opm.db" file is the culprit. In this case, you must remove it.

  If necessary and for questions and so "open" Please use the cat, plus I had the best experiences.

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• Photoshop CS6 will not properly install on a new iMac.

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• Setup is unable to initialize when CS6 installing on a new iMac

  Hello

  I hope someone can help.

  I am trying to install a new copy of the CS6 of media in box on a new iMac OS X Mavericks running.  Instantly, the Adobe installer fails with the message:

  We encountered the following problems

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  This iMac has no DVD player, so I had to pull the files on the network via a share.

  Does anyone else have this problem? More imortantly, is - anyone solved this issue?

  Kind regards

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  Hi David,

  If the contents of the disc on another mac, then move the installer on your new iMac and then try to install it. If you still get the same error as you can download the installer from this link.

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  Please let us know if it helps.

  Kind regards

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  Have you tried to use an ISO Image?

  ==========

  Note: When you use utility disk in order to have a bootable ISO Image, you must select Master CD/DVD without encryption in which case by default, it will have an extension .cdr file and in version 1.1 of the merger and later does not need to be changed in .iso, although one can if one chooses to. A default .dmg image is compressed and is not bootable, as an uncompressed .dmg will start if changed in .iso and of course the source CD/DVD should be bootable in the first place.

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  I have a license for CS6 which was bought by my company before I started here.  We are trying to install on a new computer (Windows 7), and when you try to activate it, we get the error "this serial number has already been registered. Products can only be registered once. "I can 100% guarantee, it has not installed anywhere on our network, because I have the software inventory on each machine, so the machine he used to be on a decommissioned or reinstalled.

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  Thank you!

  I'm this transmission to hire someone who is supposed to look like in cases like yours. I hope it works for you.

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  Just to check, you have photoshop cs6?

  What version of mac os x you have?

  Try to install photoshop cs6 using the installer from here:

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  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

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  CT7409,

  Please see this link:

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  Kind regards

  Guinot

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  Please see:

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  https://forums.Adobe.com/thread/1847649

  I hope this helps.

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