try to install the drivers for a printer (hp officejet 6300 all-in-one) in a windows vista laptop.

I insert the cd but it tells me that it is not supported.

the cd for the version 6.0. do I need an updated version in order to get my printer working?

http://h20180.www2.HP.com/apps/lookup?h_lang=en&h_cc=au&CC=au&h_page=hpcom&lang=en&h_client=S-A-R313-1&h_pagetype=s-002&h_query=HP+OfficeJet+6300++printer&submit.x=11&submit.y=6

For starters, you have given a serial number of the printer, not the printer number.

Go top HP website, get the right drivers and install your printer.

Details of HP: http://welcome.hp.com/country/au/en/contact_us.html

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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