Try to install Windows, but when I enter the key from my system it returns as an invalid key.

Activation of old labtop with cd of computer and network management Professor.

Hello, can help me? I got window xp home edition w/support package 3 of my computer and the network of teachers. I use it to format the hard drive to make it like a new computer, but it says that the product key that was on the sticker was incorrect, even if she was the one that came with the computer when we bought it. I tried to contact Microsoft, but they have this computer thing and it's boring and then I tried again and it gave me a busy signal. We know what can I do to get my window is enabled?

The product key on the sticker must match the type and flavor of Windows XP that is installed.  An installation disc can be a XP CD retail or an OEM (manufacturer) CD and the flavor can be XP Pro or XP Home Edition.  These two must match between the CD key and product.  In addition, some manufacturers have XP 'BIOS-locked' such that the OEM install disk looking for a code that exists in the BIOS to validate.

My guess is that you install XP from a retail CD on your OEM computer and codes are not matching.  If you do not have your original installation media, you will probably need get a your computer manufacturer OEM drive and reinstall Windows.

HTH,
JW

Tags: Windows

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    Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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