Try to uninstall Earthlink Accelerator but I get an error message that INSTALL. LOG file cannot be found

I got earthlink.net as a dial-up internet service and changed to netzero.net, so I decided to uninstall all software from Earthlink.  Everything uninstalled great, except for the Earthlink accelerator.  When I go into control panel > programs > earthlink Accelerator > uninstall I get an error message: cannot find INSTALL. LOG file.  I did a search as an administrator to INSTALL fond. Not and the LOG file to get anything.  How can I find this file so that I can uninstall Earthlink accelerator.  I'm very technically inclined but still can't find the problem.

We will try to remove the registry key associated with Earthlink accelerator.

Before that, please make a return register by following the steps in http://windows.microsoft.com/en-in/windows-vista/back-up-the-registry

Now, perform the following steps:

Type regedit.exe in the Start search and press on enter.

Go to the following location and delete the keys. (Also, note the location of the Earthlink accelerator installation file and delete them)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

Hkey_current_user\\software\\microsoft\\windows\\currentversion\\run

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Runonce

Hope this information helps. Let us know the results.

Tags: Windows

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