Try to uninstall iTunes

Impossible to uninstall itunes - error tells me that I do not have this server network. I have all the steps up to 9 completed & will try that next, but still waiting for a response!

I can't uninstall or reinstall QuickTime or iTunes. I am running Windows XP.

Received a new computer, but the saved music. iTunes, originally worked fine.

I have taken several steps.

1. with the help of Add/Remove Programs, I tried to uninstall QuickTime and iTunes. The two uninstall failed because of "missing .msi file." Using search, I find quicktime.msi in Windows and tried to uninstall again, this time directing the program uninstaller in the folder where fichier_MSI resided.

2. has received the error "strives to access a network or a disk that is no longer available.

3. I contacted Apple support by phone. Tech walked me through the download and installation of iTunes, but received the same mistakes. He suggested I have contact the Windows Support.

4. the search through questions, I found this point.

Here is what has been proposed and I'll try, I don't know where to find the Windows Installer CleanUp utility program.

6. I used the HP online help program and reported the errors as above, requesting help to find missing msi file. Answer: "you must first uninstall the ITunes of the components of the computer and re-install the latest version of iTunes."

7. I'd like to! But I can't do it with the old files that won't uninstall, that's why I contacted them in the first place.

Then I tried manually delete all the files I could find who was inside QuickTime files, however, some files not can be removed.

9. now iTunes will not work because it indicates that the files are missing.

10. open the program from my pc (which is how I got from HP support) and sought assistance error codes. He directed me to Microsoft technical support.

11. I found similar error codes that were set by using Windows Installer CleanUp Utility.

12. I downloaded the utility opened by instructions and sought the list of programs that may be uninstalled. He registered iTunes, but not QuickTime. I used it to uninstall iTunes.

13. returned to Apple, downloaded program iTunes, but error code says: "unable to remove an older version of QuickTime. Contact your technical support group. »

Hoping that Microsoft can help. How can I get the old files to uninstall when the cleanup utility cannot locate? I can not uninstall files, nor can I reinstall fresh versions.

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Your best resource for addressing this situation isn't necessarily technical support from Apple, but Apple's iTunes forums.  These forums, like this one, are met, not by Apple employees (or in this case, the employees of Microsoft), but are a place where users can help each other.

Forum: Installation & update iTunes for Windows

It is possible that the Windows Installer Cleanup utility would help, but given the State of your system, it is not sure that you would be better or worse off.  The usual technique would be to run the Installer Cleanup Utility, and then try to re - install iTunes, then (if desired) uninstall iTunes, QuickTime, Hello, update the software Apple, Apple Mobile Device Support and Apple Application Support. Seethis article .

Microsoft has removed the utility install Microsoft Downloads Cleanup because sometimes it seems "damaged other components" (which I guess means that he "cleaned up" things that should have been left alone).  If you want to try it, you can always get it from Major Geeks .

I agree with PML, use Apple iTunes forums, they can be a real useful sometimes.

Tags: Windows

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    Hi amyanderson,

    Method 1

    I suggest that you try to uninstall QuickTime first and then try to uninstall iTunes, check that it works.

    How to change or remove a program in Windows XP

    http://support.Microsoft.com/kb/307895

    Method 2

    If the previous step fails, then see the items below and try the steps to uninstall iTunes from the computer and check if it helps.

    Remove and reinstall iTunes, QuickTime, and other software components for Windows XP

    http://support.Apple.com/kb/HT1925

    Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7

    http://support.Apple.com/kb/HT1923

     

    Method 3

    If the previous step fails then reinstall iTunes on the computer and try to uninstall it.

    http://www.Apple.com/iTunes/download/

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    Try this FREE program to remove it

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    ____________________________________________________

    Problem installing iTunes or QuickTime for Windows

    http://support.Apple.com/kb/HT1926

    ____________________________________________________

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    ____________________________________________________

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    November 8, 2011 - on window XP

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