Try to update the old laptop running Windows XP Pro, SP3 won't install

Updating an old laptop, Windows xp pro, is needs service pk 3 update, it will not update from the center of update of microsoft? Any suggestions?  It says SP3 failed to install?

Please answer each of the following diagnostic questions in a numbered list in your very next answer (no need to quote this post):

1. What is the full name of your application or antivirus security suite installed and when (date about) is your subscription current expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

2 a Norton or McAfee application ALREADY installed on this computer?

3. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

4A. is this the same computer as in this other recent thread of yours? -Online http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/windows-xp-add-remove-programs-opens-but-program/8863c77f-f0a7-4e44-90e4-ddac240a2e29

4B. and this one? -Online http://answers.microsoft.com/en-us/windows/forum/windows_xp-system/how-to-obtain-a-windows-xp-pro-recovery-disk/f48e49a3-69df-4c47-98d3-f98b9db7184f

Tags: Windows

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