try to use the old printer using usb/parallel converter cable

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  [Moved from the community centre of Participation]

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  What version of Windows are you using?

  What is the model of the printer?

  See related thread

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/escndv-is-incompatible/a1521e27-f6dc-4c9c-B990-b98c721c74a1

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  Hi Samsodano,

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: You can run the Microsoft Fixit to the below mentioned link and check if it works.

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  Method 2: You can consult the following Microsoft article Knowledge Base and follow the steps in the article to resolve the problem.

   

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• I replaced my printer, but in the meantime an automated program sends print jobs to the old printer, I need reasign these jobs to print on the printer. __

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  Hello Fishinmad02,

  Thank you for your message.  Check-post of the thread located HEREDaniel.

  Is it possible to move or copy a print job to a different printer?  My problem is I printer a few documents on the web to a printer that has been disconnected (not plugged into my USB port).  Is it possible to move or copy print jobs to another printer that I have on my system?

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  Daniel

  Please let us know if it did or did not help to solve your problem.

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  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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  Hello

  (1) have you made changes before the start of this issue?

  (2) what is the brand and model of the printer?

  Perform a clean boot and try to connect to the printer:

  Step 1: Clean boot

  How to set up Windows 7 to start in a "clean boot" State

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Step 2: Try to download and install the latest printer drivers.

  Please visit the websites below:

  Install a printer

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

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  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer-on-a-home-network