trying to download my program and it says serial number is not valid, but that is what it says?
trying to download my program and it's saying the serial number is not valid, but it is correct and
What is not?
Find the serial number of your Adobe product quickly
Error: "serial number is not valid for this product". Adobe Creative Suite
Tags: Adobe
Similar Questions
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I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do
After that the weekend passes to try...
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
I bought acrobat adobe 9 in 2014 and I need to reinstall and now my serial number is not valid. Why?
Did you buy it as a separate application or as part of a Creative Suite. The serial number is specific to the purchase, so if it's for a Suite it does not with the individual products.
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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I bought Photoshop elements 14 yesterday and I am trying to download on my iMac. However, I get the message that my serial number is not valid when I entered to activate the download.
Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
I hope this helps.
Concerning
Megha Rawat
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Hello
I have 13 element to WIN and just got my MacBook so I downloaded the MAC version of 13 items and trying to allow my serial number, but the message that this serial number is not valid (I type the exact Win serial number I have my account on the Adobe website)
Since version 13 is no longer marketed, I will assume that you are since long TIME 30 days return policy
You'll have to buy version 14 for your Mac... or install a software emulation to then run your program Windows on a Mac
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I don't have any idea what I'm doing with this. Here is my discussion with the Customer Service:
NGO: Hello! Welcome to the Adobe Customer Service.
NGO: Hi Mary.
NGO: I understand you get invalid serial number, I'm good?
Mary Vance: Hi
Mary Vance: Yes
NGO : Please provide me with the serial number, s Mary.
Mary Vance: I gave my serial number here
NGO : Thanks for the serial number.
NGO : Please let me 2-3 minutes to check your serial number.
Mary Vance: no problem
NGO : Thank you.
NGO : Thank you for being online.
NGO : I would like to inform you that the server for CS2 products have been closed by adobe since then you are not able to install the product.
NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.
Mary Vance: This will allow me to reinstall Photoshop?
NGO : Yes, s Mary.
Mary Vance: ok... What is that link?
NGO: Please click here to download.
Mary Vance: thank you... try now
NGO: You're welcome.
NGO: I will also give you the link for more information regarding the installation of CS2 products.
Mary Vance: the download has nothing about the installation
NGO : Please click for the information.
NGO : I'm sorry for the bad link.
NGO : Please click here to download.
NGO : The link 3 is for downloading Photoshop CS2.
NGO : Were you able to view the download link, Mary?
Mary Vance: this file in this download is supposed to help me?
Mary Vance: the first and the 3rd link were the same
Mary Vance: When you try to load from my software, I get the message saying that my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.
NGO: So you will need to download the software from the link above.
NGO: I know in what OS you are trying to install the software?
Mary Vance: the link sent me to a CS2 aid package
Mary Vance: Windows 7
NGO : I'm sorry, you will not be able to install CS2 on Windows 7 because it does not support the CS2 version.
Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.
NGO : Okay.
NGO : You can try to download the software.
Mary Vance: was the original link that you sent me guess for me to download Photoshop?
Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?
NGO : I know if you have uninstalled the product.
NGO : ?
Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.
NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.
NGO: Please click here to visit the forums of.
Mary Vance: I guess I'll try this.
NGO: Yes, please.
NGO: Is there anything else I can help?
Mary Vance: I do not see where you helped me with that yet, so I guess not!
NGO : I'm sorry for the inconvenience.
NGO : Thanks to contact Adobe. We are available 7 days a week, 24 hours a day. Bye!
Any help would be appreciated.
What exactly did you download? This should be the right file: PhSp_CS2_English.exe
Disc 1 is the creative suite not the stand-alone photoshop
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I have a new computer and am trying to re-download Adobe Audition 3.0, purchased in 2008, but he tells me that the serial number is not valid.
Hello
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Kind regards
Sheena
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Yesterday I bought a new iMac. Downloaded the CS5 Master Collection on the Adobe site, but install says that my serial number is not valid. I double checked with my products on my profile, and the number is correct. Says Adobe technical support it is a technical problem, but my serial number IS valid for CS5.
Hello
Please see this link for more details: error of incorrect serial number
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I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5). I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not valid. Is there a way I can download a copy so that my license key will work?
A download of Cloud will not work for a licensed version.
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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Hello
I had to reinstall Windows 10 and also re - install Creative Suite 5 Design Premium and Acrobat 9 Pro. The serial code for Creative Suite has worked, but Acrobat 9 Pro is showing my serial number is not valid. He installed before and I was wondering why it will not re - install.Hello
You can check the serial number by visiting the following link.
Find the serial number of your Adobe product quickly
However, Acrobat 9 is a very old version, not tested on Windows 10 so it might create some problems due to the incompatibility, although she accepts the serial number.
The only versions tested on Windows 10 are XI Acrobat and Acrobat DC.
It is recommended to switch to the last DC of Acrobat.
Concerning
Sukrit diallo
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I did something to my pc, and my hard drive wiped cost me half a year and a half worth of work, not to mention all the programs I had installed. now try to re - download my products, install them as I meet numbers 2. My serial number that should have 2 uses is indicated as valid (although I read it directly out of the adobe Web page like I did the only other time I've used the #), and he refuses to install the main programs (PS, Illustrator, In design, etc.) stating that they are "invalid", even if they 2 were downloaded on the Adobe site.
If the Adobe Customer Service happens to read this, its some BS because I'm not pay you $ 20/month for your product and paid to place $ 500 that you refuse to allows me to call and talk to a real person. Do you care about people who use your products, or just their wallets?
Please see the links below.
Hope this will help you.
Kind regards
Hervé Khare
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I just downloaded photoshop elements 7.0 to a new box, and he said that my serial number is not valid. the adobe support team indicates the number is valid, but that they cannot help me
who cancel. Ugh... it was one of the other programs in the bundle of bamboo that was having a problem. Thanks again for responding, I think I'm now covered for photoshop elements.
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Hi, I bought and downloaded Adobe Pro, but when I reached installation and type my serial number, I get an error that it is inactive - can anyone help?
Adobe is a company that you bought?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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Hi, I tried to download Photoshop CS5 on new Macbook but received message: this serial number is not valid for this product. Previously, it has been installed on the PC.
Purchase http://www.adobe.com/in/products/photoshop-premiere-elements.html
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Hello
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.
The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).
I have the serial number with me if you're Adobe and contact.
Thank you
Susan
Hi again,
- Looks like you have some issues causing third-party plugins installed here.
- Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
- Check this thread for more details-
Concerning
Rohit
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