Trying to install dreamweaver CS5.5 disc indicates the serial number is not usable. What should I do now?
Dreamweaver CS 5.5 installed and up to the point where she wants the number of series. Enter it and says it is not valid. Phone support Adobe does not exist for this product, so what are my options now?
Find the serial number of your Adobe product quickly
Tags: Adobe
Similar Questions
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Im trying to install Photoshop CS6 and its saying the serial number is not valid?
Im trying to install Photoshop CS6, and I got my serial number after you have entered my redemption code. But whenever I entered my serial number it told me it was invaild.
Make sure that you type the serial key right on the screen of the installation of the PS CS6. Also, check if you have bought the serial key correctly.
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I can't install CS6 Master Collection, it indicates the serial number is not valid
I uninstalled CS6 on my iMac and made a new account. Now, when I try to reinstall, the installer said my series is invalid.
Hi Kevin –
Please make sure you use the correct number of the appropriate product. This link can help with serial numbers:
Quickly find your serial number
You can check these links for more information about the invalid serial number message:
Error "serial number is not valid for this product". Creative Suite
Kind regards
Guinot
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I had my laptop crash and forcing me to reinstall windows and lost all my data, I'm trying to reinstall Adobe acrobat Pro XI. I've been using the serial number on the record is an incorrect serial number,.
Hi Antonio,.
I have checked your account details & found that Acrobat Pro XI was an upgrade of the Acrobat X Pro version.
Now while activating XI Acrobat pro, you must enter the key to series of Acrobat X pro also.
Please make the right choice is to say choose your version of Acrobat earlier & enter the key of this version in order to activate successfully XI Acrobat pro.
You can find the key of your previous Acrobat version using this link find your serial number.
Let me know if you have any further questions.
Kind regards
Nicos -
Hard drive crashed and I'm trying to re - install Acrobat 8 to 10 Windows. Found the serial number of the email of purchase and the product to the user account information. During installation, it does not recognize the serial number I have provided as it says it is invalid. Please notify.
Hello
Acrobat 8.0 is not compatible with Windows 10.
To install Adobe Acrobat Pro 8.0, your Windows system must be running Microsoft Windows 2000 with Service Pack 4; Windows Server 2003 (64-bit or 32-bit editions) with Service Pack 1; Windows XP Professional, Home, Tablet PC, or editions x 64 with Service Pack 2 or Windows Vista Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit editions or 64-bit). You must have Microsoft Internet Explorer 6 or 7 is installed.
I hope this helps!
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I ordered Acrobat Pro for Mac of Tech Soup. They sent a serial number, but when trying to install I get a message that the number is not valid? How do I fix this?
Thank you. I had entered the wrong serial number at first, but with successive tests (using the correct code) I kept getting the message invalid.
I had to re-launch the installation from the beginning, and when you are prompted to enter the serial number began the installation process.
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I can't save in Photoshop Elements 9 because it indicates the serial number is not valid.
I bought Adobe Photo shop Elements 9 for more than a year and never used. The entire trial. Now I'm trying to register it with the serial number on the back of my dvd media, and he said that my number is not valid. He IS bought and paid for, and I never remember save it. Now what should I do? The serial number is [removed by Moderator]. Thank you.
Judi Johan
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
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Can someone help me find my serial number?
See the link below:
https://helpx.Adobe.com/x-productkb/global/find-your-serial-number.html
If you have not registered the product under your Adobe account, you must contact Adobe technical support and may need to provide proof of purchase.
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I had a serious computer crash and I had to wipe my hard drive. I have now lost my adobe cs6 product, I have always my product key and the proof of purchase and you downloaded the product cs6. I entered my product key, and it states its not able to validate my key? I can't disable the original copy is there a way to fix this without having to buy a new key
Yes. You can try.
Reference: error "serial number is not valid for this product". Creative Suite and serial number incorrect error
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I need to install Adobe acrobat 8.1 standard on another computer that my old crashed and is no longer useabel. I have the disc and the serial number, but it will not activate. ?
Hello
If you are using windows, you might see the following link for download Acrobat 8 and then see if you are able to activate it.
Download Adobe Acrobat products. 9, 8
Concerning
Sukrit diallo
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My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives
I think that this program is covered in the link below
CS2 (or earlier version) activation server has disappeared, then read below
You MUST use the special version and the serial number on the page, not your original drive or serial number
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
NOTE that CS2 will not install on a Mac "modern", and when you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select Windows XP compatibility in the popup of option
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I tried to install my ps cs6 on my new computer, after I entered the serial number, I got the massage, the serial number is not valid
Installs on the Photoshop forum.
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I'm trying to reinstall CS2 on an XP that has never been installed. The download works fine, but will not accept my serial number to activate. I copy and paste from my account to ensure accuracy. Continue to receive the serial number incorrect error. What would be my next step to get this race?
CS2 (or earlier version) activation server has disappeared, then read below
You MUST use the special number on the page, not your original serial number
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
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I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.
You can only do it in 1 or 2 years after purchase. If you don't have that you received a serial number mac.
check your account, Adobe ID Code
If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help. Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!
MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.
I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled. Make sure that you use the serial number that ends in 7886.
If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade. If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation. You can contact our team of support directly in Contact with the customer. You can try to install a web browser, you have not previously used. It of probably a toolbar or other software applications affect your ability to access the media cat successfully.
If you are unable to reach our support team, then please check your account information is accurate. If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.
I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.
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