trying to install vista service pack and get the error code 8007312... need help

I am trying to install a vista service pack and continue to receive error code 8007312... need help please

Hello

1 did you change on your computer?

I suggest you to follow the links and check out them.

Error code 0 x 80073712 when you use Windows Update or Microsoft Update to install updates

http://support.Microsoft.com/kb/957310

How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

http://support.Microsoft.com/kb/947366

Tags: Windows

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    Hello

    Please join Microsoft Community where you can find the necessary information on Microsoft products!

    You can not install Vista Service pack 2 and get the error with code 800f0a09 and the message that there are problems with the driver for dell latitude.

    The problem may occur if some of the components of the update are corrupt.

    What is the full error message that you receive?

    I suggest you follow the steps mentioned below to check if the problem is with the update components:

    Method 1: Reset the update components

    See the site:

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    Warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

    Method 2: Run the system update readiness tool

     

    See the site:

    System update scan tool corrects errors of Windows Update in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

    http://support.Microsoft.com/kb/947821

    Method 3: Turn off the antivirus software

     

    See the site:

    Disable the anti-virus software

    http://Windows.Microsoft.com/en-in/Windows-Vista/disable-antivirus-software

    Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

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    Hello

    You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates

    http://support.Microsoft.com/kb/958044

    This article explains how to troubleshoot problems when you install a service pack for Windows Vista or Windows Server 2008.

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