Trying to network Envy HP 4500 all in one with OSX 10.9.4

First time installation of HP Envy 4500 all-in-one happening on Mac with os x 10.9.4.  However I can't get the printer to work with cable. HP instructions were re - insert the CD and follow the instructions in the "reconfiguration without cable" However, this was not an option on the CD, he just tried to repeat the installation.
Configuration of device through my Mac came wit this message-'device unreachable. woreless network settings were downloaded successfully on your device.  However your mac could not locate the device on the network. »

There is no point of me having the wireless option if it is necessary to have a cable connection.  Please can someone help me with this last step to equip themselves.  Thank you very much.

Hi thanks for Jamieson, for getting back to me.  We have now resolved the issue - '' We '' being myself and mark of the HP support team.  I tried all methods mention you several times and uninstalled, re-installed updates 3 times on etc. before contacting the forum.
Finally, we found that the software of the printer was responsible and don't not all parameters.   Mark used Remoting to clear the printer software and start again and now it works a treat.   On the negative side I lost 8 hours of my time, not wanting to not give up the printer when we realize now it was never going to work. On the rise, Mark has been absolutely fantastic to talk me through the process of correction and the end result is a satisfied customer.  I also subscribe to e-print, which will be extremely useful to me in my travels

Tags: HP Printers

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