Trying to run MS Word (and excel etc) I get error message "Microsoft office home and student 2010 is unable to verify the license for this product...".

Buy a laptop computer with already installed microsoft 18 months ago. Use the activation key, thought everything was ok but recentley I was getting messages error and cannot find the original activation key. Bought a new 'family pack' office home and student 2010 pack (with disk). Loaded package but error message came back tellingme to remove all microsoft and re - load. Followed by the present instruction, now when I open MS word (or Excel etc) I get the error msg ' microsoft office home & student 2010 can not verify the license for this product. " You will need to repair the office program by using the control panel.

Can someone explain how I can do this?

Thank you in anticipation

Tony

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Run the patch tool mentioned in the article below to uninstall Office 2010:

http://support.Microsoft.com/kb/290301

If the step above does not resolve the problem, uninstall Office by removing all the registry keys for this office manually check the item below:

Note: Read the disclaimer mentioned in this article before you perform the troubleshooting steps.

Instead of office 12 files looking for records Office 14.

http://support.Microsoft.com/kb/928218

See the link on how to convert a trial version of a suite full Office 2010 or program to a commercial version: -.

http://Office.Microsoft.com/en-us/project-help/convert-a-trial-version-of-an-Office-2010-suite-or-program-to-a-full-retail-version-HA101886436.aspx

http://Office.Microsoft.com/en-us/buy/convert-your-trial-to-a-full-product-version-HA101812668.aspx?CTT=1

Tags: Windows

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