Trying to send a scanned document and I get an error of missing file: api-ms-win-crt-string-11-1.0.dll never had a problem before and I've recently updated to the office of 2016 and that's when I got this message.

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  Best regards Steve

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  1. what operating system is installed on your computer?

  2. which file you want to add the scanned data?

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  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

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  Hi scooby65,

  Thank you for using the Microsoft Answers forums.
  a. do you receive any error messages?
  b. did you change to your computer recently?
   
  Try to temporarily disable all security software and check if it helps.

  For more information, visit the links below:
  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
   
  Also perform the following steps.
   
  Try these steps and check if this helped:
   
  1 left-click on start
  2 - right click on computer
  3. left-click on properties
  4 - left click on advanced system settings
  5 - running, click settings
  6. left click on the parameters of Performance data
  7 - click TURN DEP FOR ESSENTIAL WINDOWS PROGRAMS AND SETTINGS ONLY.
  8. click on apply and then OK.
   
  Alternatively, you can try to install in clean boot mode and check if that helps.
   
  Steps to start in clean boot mode:

  1. click on start, type msconfig in the search box and press ENTER.

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  2. in the general tab, click Selective startup.
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  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
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  6. When you are prompted, click on restart.

  http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

  Alternatively, you can try to uninstall and reinstall adobe flash player and check.

  For more information, visit the links below:
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  http://kb2.Adobe.com/CPS/191/tn_19166.html  
   
  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
  Umesh P - Microsoft Support