Two similar computers blue-screening for 3 months on a daily basis

Hi all

I have two workstations Dell Inspiron (Windows 7) put in place for a small business to point of sale. In December the two computers began blue-screening and restart the mid-day up to 4 times. (We do well more than one). Because even if the computers are similar models, they were purchased a few months apart, for this reason I think that a hardware problem is very unlikely.

What I did:

I looked in the newspapers, I discovered that, for each kernel power event, there was a bug control error.  There are two different values hexa% 0x000000d1 and 0x0000000a. DRIVER_IRQL_NOT_LESS_OR_EQUAL and IRQL_NOT_LESS_OR_EQUAL respectively.

I used the BlueScreenView program to display data in the minidump files:

Here is an example of the result of BlueScreenView for 0x00000000d1

Here is an example of the result of BlueScreenView for 0x0000000a

Day before yesterday, I diagnosed as a driver Realtek LAN obsolete and updated the driver. Bug control did not happen again, but I'm not convinced he is gone for good again.

Thanks for any help,

Advertisement

If this driver update does not resolve the problem, you will know soon enough. Best time to leave a few days and use of computers on a daily basis prove or disprove / convince that his party for good.

0x0000000A: https://support.microsoft.com/kb/314063

Fix for 0x000000d1 (do not install right now): http://support.microsoft.com/kb/2851149

J W Stuart: http://www.pagestart.com

Tags: Windows

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