Two sites that I go to every day are not in a format of Web page on the screen.

After the latest Mozilla update, there are two sites that I go to every day. These sites are not formatted in Web page format. For example, a site is my century e-mail account link. I can connect on e-mail, but the page that is displayed indicates and looks like a Microsoft Word document. The other Web site is my online banking Web site. No other site don't give me wrong.


You can attach a screenshot?

Use a type of compressed as PNG or JPG image to save the screenshot.

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold SHIFT and click reload.
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (MAC)

Clear the cache and cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do not click on the reset button on the start safe mode window or make changes.

Also, make sure that your security (firewalls, anti-virus) software is blocking the files or modify response headers causing Firefox to get the pages as text/plain instead of text/html.

You can check that in tools > Page Info > general and in the net Web Console log (Web Developer > Web Console;) CTRL + SHIFT + K).

Tags: Firefox

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