Two TouchSmart PCs in different locations die on the same day with the same error? (BIOHD-2)

Hi all

It's really weird... and very frustrating.

I own an IQ506 (with TV tuner) which I was quite pleased. So much so, that I had my office purchase, too (IQ504). But lately, my computer acted (locking up, freezing). Funny enough, the IQ504, we bought for work has also been acing similarly.

Today, the IQ504 at work died. We ran startup diagnostics tool and found a problem with the hard drive (not detected).

I'm here houses a TouchSmart work, but before going to bed, I tried to wake up from its sleep to see the doughnut of Vista of death. So I made a forced shutdown and restart. Then, I got an error "missing media, please restart." So I did. Several times, to see the same error. I'm trying to run the diagnostics F9 (which is slow to run) and find the diagnostic tools cannot find the HARD drive. I reboot again and enter the Setup program. Of course, no hard drive detected.

This seems to be a strange coincidence. The two PCs in different parts of the city, BOTH die the SAME day with the SAME error?

Dead hard drive? or the SATA controller would be dead?

Please don't tell me that all the new photos of the birthday of my daughter are now gone...

Is that what HP would cover under warranty?

What can I do?

Thank you

Doon

IQ506 running Vista Home premium. A device attached: HP LaserJet.

Message edited by doon on 17/12/2008 01:32

see you soon,
Doon

I just wanted you to know that...

(1) the newly displayed firmware fix may not work for you immediately

2) there is a solution!

I just unbricked my drive and recovered ALL MY DATA! I look back to the top as I type...

Here is the solution I posted:

http://h30434.www3.HP.com/PSG/board/message?message.UID=34409#U34409

I hope this helps!

See you soon,.

Doon

Tags: HP Desktops

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