TX keyboard problem

I was typing contentedly on my Palm TX using the external keyboard when it just stop working.  I checked everything I know to check.  The drivers are on, batteries are new, IR is positioned, the battery contacts are good.  It won't work anymore.  What can I do else?  Is it possible that the keyboard just somehow 'broken '?

Hello and welcome to the HP support community!

Unfortunately, everything is '' possible. ''

I suggest to do a soft reset on the TX, checking the batteries to make sure they are fresh and loaded, and to heck him put a cloth over the IR to block any possible port fluorescent lights causing interference.


Tags: HP Tablets

Similar Questions

  • Portege R830 - Trackpad/keyboard problem

    HI - hope someone can help because I have only a few strands of hair left out!

    In the last two weeks, a problem has developed with the trackpad - and maybe my keyboard. Here are some of the symptoms

    1. the cursor on the screen suddenly freezes. If I leave the laptop and work back, and it's not.

    2. If I tap on the keyboard (can simply press the keys or I could be typing in a document) and the cursor may freeze again. During this event the little 'mouse/trackpad' power icon flashes briefly on the screen. If I hit another key (literally anywhere on the keyboard) a number of times (not the model number) the icon can cycle and the slider moves and then freeze again.

    It's as if each key on the keyboard is somehow the role of the FnF9 key.

    Unfortunately I took the laptop on a business trip recently and this time after initialization the laptop - the cursor was frozen and no amount of pressure button thoughtful or random didn't get going. It is a working battery. That scared the hell out of me.

    If I plug in a USB keyboard and mouse and then pressing the keys on this keyboard does not cause the cursor to freeze. But he can do anyway - as described in 1. above.

    The F9 key will unlock the cursor (I guess re - turn on the trackpad) - but it won't be long before cycle back again.

    I did not drop the phone. There is nothing physically wrong with her. The battery holds its charge and it starts successfully. I did no change of material during the month.

    The only button on the keyboard that is not working is the mouse/trackpad power button just above the space bar. It feels a bit depressed - but I think that is how it has always been. Juggle it makes no difference to this bizarre and erratic behavior. But perhaps this is relevant.

    When I tried.

    Reinstall the trackpad driver (Synaptics).

    Reinstall the PVAT (value package).

    I even tried to re-imaging of HARD drive to one of these days - and the other just after that I bought the laptop in 2012. Which should have solved if it was a software/driver problem - but it didn't.

    One thing I did not, is venturing into the BIOS. Maybe there is something in them?

    In Device Manager that everything is listed - no warning at all. There seems to be be no IRQ conflict.

    This could be a hardware problem? I read that the keyboards on R830 are quite likely to damage/stoppage of work. A the United Kingdom popular auction site has sellers who claim to have sold more than 40! That's a lot of R830s who have had new keyboards.

    I also know that a replacement is a pain, so I hope that's not it.

    Someone at - it suggestions? It makes me crazy.

    I google extensively and can't come up with anything either. There are the usual raft of people trying to find how to activate the trackpad or disable - but none seem to be struggling with the laptop made for them.



    According to the description of your problem, it seems that the touchpad is disabled automatically.
    As you have already mentioned, the touchpad can be enabled and disabled by using the FN + F9 key combination function

    Since you have also some keyboard problems, my theory is that there is a problem of keyboard that may be responsible for the touchpad ON / OFF question.

    What do you think of this theory?

    I put t think there is a software problem because as you already reset the system to the point in time at the beginning (factory settings?). This is why I think that the conflict of software cannot be the reason for this.

  • Satellite Pro C50 keyboard problems - A - 1 L 6


    I just bought this new Satellite Pro.

    I have installed all the drivers and updated the bios to the latest version, but I still have the same problem: when I write, many times my keyboard writes double letters (for example, all ten words written keyboard a letter double, as "keybboard").

    I tried also to change the properties of the keypad on the control panel of Windows 8, but nothing has changed.

    I called support, but they just told me that I have to bring my laptop in a helpdesk: but I need my new computer to work, and I wouldn't be happy to lose at least 4 weeks!

    And, support told me that, if the laptop has no hardware problem, I would have to pay for assistance...
    So, this is my first experience and unlucy in the world of Toshiba...
    Is there someone who can give me some advice to solve this problem?
    It may be a problem running on the new laptops, and someone knows how to fix this?

    Thank you very much!

    Hi guys,.

    As far as I know that these similar keyboard problems in the past could be resolved by the BIOS updated.
    I found the new BIOS for Satellite Pro C50 - A
    Worth a try

    Another question: If someone has done to test a USB external keyboard?
    In the case where the external USB keyboard would work correctly, this issue isn't associated with BIOS or keyboard controller but probably his keyboard fault internal.

  • On Satellite L750D keyboard problem

    L750D keyboard problems

    Hi some of the keys on my L750D don't work correctly for example
    The R key works fine in word format, BUT on a page web, it removes what I typed above
    The SHIFT key in MS word deletes a line on the web pages need you out of the box, in which you type
    Key 4 above the alpha keys is stuck and only appears as the sign $
    Enter the key 4 on the left is fine
    The caps lock light doesn't turn on but works fine

    Everything else seems fine,
    Because the R key work different in different applications I m thinking that it s not a problem of keyboard more in the settings (I did a restore without help)
    Please help is it possible to reset the keyboard to its original settings?
    L750D keyboard problems

    I can only imagine that you can try to fix this BIOS update. Have you checked on the Toshiba support page if the newer BIOS version is available?

  • Portege M600: keyboard problem


    My M600 just got a little problem (I hope) today.

    The 'x 'key' doesn't quite work. I have to press very hard to show the letter 'x '. It seems that the upper-left hand corner of this key is stuck, so he bends to the bottom right when I press on it. How can I solve this problem?

    I am located in Glasgow (G4 0JQ) and do not know if there are any office of maintenance here, but just know the nationalwide Service Pick-Up & return for laptops Web site. However, I prefer to deal face to face with the engineer in a few minutes, because I guess this isn't a big deal, isn't it?

    Thank you very much

    Hi Ting

    What to say? You know that the best solution is ASP and finally change the keyboard. I really don't think you can fix it alone.

    I recommend you check out http://eu.computers.toshiba-europe.com > support & downloads > find an ASP. You will see where is the nearest ASP. Make a call and see what they say on keyboard problem.

  • C870D - 10-X satellite keyboard problem, when you press the AltGr key

    When I press a key ONCE everything in now ALT GR for a @ for example, two @ appears. Like that @. I pressed ONCE only. What is going on? It's the same with any key I press: @££ $$ {[]}--------. Yes everyone, except:-(slash)

    Thank you.


    It's very strange can you check if this keyboard problem happening using an external USB keyboard?

    If the USB keyboard works, your problem is related to the fault of the internal keyboard. In this case it must be replaced.

  • C50-A283 satellite keyboard problem

    I have a keyboard problem. [Sorry for my bad English.
    My C50-A283 satellite keyboard does not work properly. It will automatically start and back. Some keys don't work not that is 'L', 'I' button does not work. Even using "on the keyboard of the screen" or external keyboard, the result is the same.
    Thank you.
    my laptop has active windows 8 OS

    Hi noor21

    If you have similar issues using internal and external keyboard, then I recommend you to run a recovery process that would fix the laptop back to factory settings.

    After this check, if your BIOS is up to date.

    If the keyboard problem will always appear even if you define the laptop back to factory settings, you must contact the maintainer authorized Toshiba because the keyboard failure may be related to hardware problems.

  • Re: Satellite L650 keyboard problem

    Hi, I have a satellite L650. After the initial installation of the operating system, I have a keyboard problem.

    When I press SHIFT @ I get. "

    When I press SHIFT "I get @"

    Most of the SHIFT functions work properly, but there are still a few examples like that.

    I checked the forums and google the problem, in other models there was problems of similar keyboard that have been fixed with a BIOS update.

    The BIOS installed on my machine is 1.6 which seems to be the last. I installed the 32-bit version of windows 7.

    Someone at - there a soloution?


    try to choose English (United States) in the language settings:


  • HP Pavilion dv6 keyboard problem

    I bought a new HP Pavilion dv6-2120tx laptop. The specs are Wndows 7 Home Premium 32-bit, Core i5, 4 GB RAM, 1 GB Nvidia GeForce.

    The problem that I face is that the keyboard lacks some features when I hit and this happens especially in Internet Explorer. I want to be able to type quickly.

    The laptop is brand new, almost a month or two and I am facing the problem since I bought it.


    HP9993 wrote:

    I bought a new HP Pavilion dv6-2120tx laptop. The specs are Wndows 7 Home Premium 32-bit, Core i5, 4 GB RAM, 1 GB Nvidia GeForce.

    The problem that I face is that the keyboard lacks some features when I hit and this happens especially in Internet Explorer. I want to be able to type quickly.

    The laptop is brand new, almost a month or two and I am facing the problem since I bought it.

    Try using another browser (Google Chrome / Firefox) for a test to see if the keyboard problem still occurs. If it is not then the issue could be a problem with Internet Explorer.  What version you have installed? (IE6/IE7 or IE8)

    The same thing happens when you type in a document when you use Microsoft Word or Open Office?

    Best regards

  • HP 2000-2d29DX laptop PC: keyboard problem

    Hello guys,.

    I have recently encountered problems with my keyboard and touchpad. But first I turn to the most pressing is the keyboard problem. Sometimes, when I booted my computer a few keys alphabet such as r, o, m (seemingly random keys) do not respond. This problem started with my arrow keys but since moved other keys. I tried to reset my PC that did not help much, so I uninstalled the keyboard driver via the thinking Device Manager I easily find a nd downlaoad and install new drivers from HP support or elsewhere. So the problem, I could not find the drivers for my computer, I searched for the last 2 days and I am always unsuccessful and very frustrated, I can't use my keyboard and now I do all my typing via the on screen keyboard, very taxing to say the least. Help, please. Thank you!

    Hi there @Orlando-Okwayo,

    Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that the keyboard does not work on your laptop of HP 2000-2d29DX. You mentioned that some of your keys on keyboard do not respond.

    Please follow these steps in troubleshooting provided:

    • Beginning
    • Search for Device Manager
    • Search results, open Device Manager.
    • Click on display
    • Show hidden devices.
    • Click the arrow next to keyboards.
    • Right click on the name of the keyboard device.
    • Select uninstall.
    • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
    • Restart the laptop twice.

    I found a document of troubleshooting for you to try called Portable keyboard troubleshooting.

    Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that need updated. I looked at your page HP 2000 - 2d29DX Notebook PC (ENERGY STAR) - software and drivers and I don't see any drivers for Windows 10.

    Another option for you would be to restore to a previous Point before this happened. He must put it without losing anything.

    Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

    Thank you!

  • HP G61 windows 7, keyboard problems with

    HP G61 windows 7, problems with - keyboard certain letters will not work. (b, n) Summer great for 14 months - now out of warranty. Any ideas?

    Sorry you have keyboard problems.

    These are only two keys that don't work?

    You can try to uninstall and reinstall the keyboard driver through the Device Manager in Control Panel.

    It is possible, there is a problem with the hardware with the keyboard and the keyboard needs to be replaced.

  • keyboard problem - please help

    I have a aspire 5735 laptop that works fine. However, now, the caps lock is play, and even though I can still use it if I perservere i.e. help - it sticks on or off whenever I press it. In addition, it does not work so I can't type symbols above the numbers, so if I want to type an exclamation point, for example, I get a 1. I looked all over for an answer - is this a software problem.

    can anyone help - please. Thanks, sorry for the bad grammar and faulty keystroke etc.

    Normally, I guess that most typists using the SHIFT key in order to access the shifted keys (capital letters or symbols above the number keys).  If you have a specific keyboard problem, you may have a hardware problem.

    For a hardware problem, you will need to contact your local Acer technical support for assistance.

  • G566-130sa keyboard problem


    I have a laptop G56-130sa with a keyboard problem... the 'L' key works intermittently... it sometimes takes a few hits so he can work.

    Anyone know what is the likely cause? It is economically possible to have it repaired, or is it possible for an end user can reasonably repair or repalce the keyboard?

    Any suggestions would be appreciated a lot.


    This is the part number of the keyboard:

    For use in the United Kingdom 595199-031

    Here is the Service Manual:

    Your manual

    See page 46.

    Keyboards for sale on eBay U.K.:


    If it's 'the Answer' please click on "Accept as Solution" while others may find.

  • keyboard problems - some digits.letter do not work

    keyboard problems - some digits.letter do not work,

    Hi chrisUC,

    ·         What happens when you try to access these numbers and letters?

    ·         You get the error message?

    ·         What is the brand and model of the keyboard?

    ·         Using a laptop or desktop?

    Follow the steps in the article.

    Troubleshoot wired keyboards that do not or only the erroneous characters category


    Troubleshoot the incidents of the response to the mouse or wireless keyboard


  • keyboard problem: @ key appear ", AND" key appear @, too... well

    keyboard problem I use the keyboard to uk vs usa? @ key appear ", AND" key appear @, too... right?

    Hi Ise,

    If you are using a UK keyboard you must ensure that the United Kingdom is selected in the "Region and language" section of the control panel. Open Control Panel and click the language and region. Once the window opens, click the keyboard and languages tab. In the keyboard tab window, click the button of "change of keyboard". In this window check that the English (United Kingdom) is the default language in the "default input language section dialog box. If it is USA then click on the arrow down and change it to the United Kingdom. If UK is not there, then click on the Add button to add this language.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • I started to develop some keyboard problem checked for all solutions could not.

    I started to develop checked for all the solutions found no keyboard problem. I realized that my net work is tahen above and my files diverted that I get these links of text by people representing miceosoft, promising new computer, employment and they reformatted my windows from vista to 7 and said that my reward .they have to my media my setings channged al and obtained the list of my contacts by sending them the meseges. Send me micro soft web pages which later changed in sofamicro. I'm afraid to use any String with soft micro logo on it .i ned help please, my our user at my items folders and emails al ben reset my key board break some keys and few of them do not work, the poster to the conection USB keyboard device manager there is corruption. Norton report ip who took the relay from my computer... I am the only user of this model as administrator, but the net work listed others that I can't remove, this AI out of this world, al tools that they could use to place these links and ask me click on a such that they were the ms Tech

    I do not understand some of your words.

    • 'stached"--> home?
    • "delwtwd"--> deleted?

    Assuming that I got those right, the answer is not much sense yet.  Take a deep breath, take your time and use simple language with common punctuation.  Type slowly.  Your hands are going faster than your mind and makes it hard to follow.  Don't make things worse by getting over excited.  ;-)

    What I tell you (based on the original post and now this response), this is your best course of action with your horribly hacked and infected system should all erase and start over - disconnecting the network while you do this to your computer.  If you have a USB and there are some select files/folders you want to have no EXECUTABLE in them - copy those turned off.

    You should probably reset each password you have for each account that you have as well – each of them.  Anywhere - Internet, etc.

    You may want to also likely reset everything router you might have that connect you to the Internet if there is a custom configuration - as they have probably your router pirate as well - giving them a back door at least in your network.

    What you have presented I can assume only you have been scammed.  They have probably used something like VNC or TeamViewer and your willingness to participate to take complete control of everything you have on your computer and possibly connected to your network.

    If it is a business network - disconnect your computer it immediately and contact your it Department and let them know what you think.

Maybe you are looking for