Typical call for CM flow / unit / Fax without obtaining additional?

Configuration:

Centralize the VMO unit / Call Manager / fax server in the data center. Routers SRST supporting all offices. Of Fax Server supported for the unit, such as RightFax or others on the approved list.

What would the typical call flow if we wish to have the DID numbers subscribed to do double-duty as their fax number (so that we don't need to get all the new lines DID new business cards, etc.)

Is it still possible? How would an incoming fax call get routed to the fax server automatically rather than as an incomprehensible series of fax tones in the voice mail box?

What happens if the user is in fact on their phone and hear the fax tone? Is it possible to Call Manager program to generate a soft button on the 7960 that says 'Send fax'?

Thank you.

Short story is there is no way to achieve smooth - for reasons that you kind of point in your question (i.e., what to do if the user is on their phone?). Correctly do gateways would have generated fax tone detection (in some cases, the sender Server/fax won't that until he hears a fax tone on the side response - even if it has a hole in it) and spend an event upstairs that is supplied to the unit via CM - us would then is a fax call and send it to the fax server as well as information on the phone number and number composed as the fax ended up being routed to the right area.

There was people who tried to do things moderately awkward IVR on gateways (i.e. the caller hears "if it is a voice call, press 1" which has then passes the call via as usual or he will send the call to a port on the fax)-not an ideal interface at all and the location of is not possible among other problems.

Is really the only way to go about it.

Tags: Cisco Support

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