UC520 with SPA942

Similar Questions

• ESW-520-24 p not able to connect to a Catalyst 3560 G + compatible with SPA942?

  Hi all

  a customer bought an ESW-520-24 p for use in a VoIP project. Today we had difficulties to connect to a switch of 3650 G of catalyst; We tried to set the port to the trunk, general, customer and access and changed all sorts of settings VLAN on the 3560G switch nothing helps: the switches just interconnection used. While sniffing, we saw that the ARP requests are unresponsive even, if something is at a low level, no doubt with VLAN-ing.

  Someone at - it an idea if these switches must be connected between them and if so, what do I do?

  On the other hand; voice turns on VLANS separated and the customer will use SPA942 phones that have an internal switch that allows a PC to connect. I used this call successfully with the Catalyst Express switches and I didn't have to do anything for VLAN-ing, it worked 'out of the box. Can anyone confirm that these phones work with switches for small businesses as well?

  THX!

  Bart

  Hi Bart,.

  I quickly set up the simulation.  It took me more time to write this that actually do the work.

  I grabbed my handy Cisco 3560 catalyst switch.  I plugged port FastEthernet 23 plugged into my UC520.  My Uc520 is my voice system and the DHCP server.

  I have the 24 FastEthernet port connected to my Cisco 3560 in my ESW540 - 24 p.  On 3 of my ESW540 switch port - 24 p, I plugged a phone SPA962...

  I guess that my simulation is close enough to your hardware.  The configuration should be the same I guess.

  Here is the configuration of my Cisco 3560 switch;

  interface FastEthernet0/23

  switchport trunk encapsulation dot1q

  switchport autostate exclude

  switchport mode trunk

  !

  interface FastEthernet0/24

  switchport trunk encapsulation dot1q

  switchport autostate exclude

  switchport mode trunk

  interface Vlan1

  192.168.10.3 IP address 255.255.255.0

  !

  interface Vlan100 (VLAN100 ends on my UC520 and has the DHCP scope)

  no ip address

  !

  interface Vlan200

  no ip address

  !

  Check that the tree covering weight is not blocking the ports of uplink with the command show spanning tree. I ask you to try what I must admit that this uplink to my UC520 was in a BLK State on the VLAN by default.  I HAD TO CORRECT.

  I plugged my phone SPA962 on my ESW switch, it lit.

  VLAN 100 as my voice VLAN, I had to set manually what VLAN the SPA phone will reside in.  Otherwise, it will try to retrieve a default IP VLAN.

  • I have manually by pressing the button (below the button of the envelope) on the phone in the SPA
  • Scroll down and select 'network '.
  • Scroll again option VLAN and select Edit.
  • I changed the setting to select Enable VLAN Yes.
  • Click the OK button.
  • I then scroll down to the option VLAN ID.
  • Choose the edit button to change the VLAN ID information
  • I register 100 to and selected OK.

  My phone has received an IP address from my 100 VLAN address 10.1.1.X.

  Fortunately, the ESW520 has a pretty good GUI, in which case you can add a new vlan and the trunk at all ports.

  Here's an example of how I added the vlan 200 to the ESW switch and started adding the Tagged ports switch ports.  I have to do all the ports where you need a VLAN.

  

  I then as seen below my new adds VLAN as a port Tagged to all ports of the switch.

  You can see from my screenshot below I was adding VLAN 200 to interface G2 as labeled interface.

  

  Don't forget NOT to SAVE YOUR CONFIGURATIONS ON BOTH THE 3560 and the ESW520

  

  hope this helps

  Best regards, Dave

• What version of Cisco IP Communicator supports to UC520?

  Model: UC520

  IOS version: 12.4 (20) T4

  CME: 7.0

  What version of Cisco IP Communicator supports to UC520 with CME7.0?

  Release Notes of IP Communicator is not included CME7.0 in the supported versions.

  http://www.Cisco.com/en/us/products/SW/voicesw/ps5475/prod_release_notes_list.html

  Please advise, thank you.

  Any version.

  However, you must update UC500, because it is very old.

• Invalid field of SEC (seconds) on the DHCP requests sent by 9 X 2

  Hi all

  When I plug the phone to the switch (CISCO SGE2010P poe) the phone starts up, but when sends the FIRST dhcp request, it has a value of 29 seconds, so switch relay makes the backup DHCP server and get all the backup information when main is living.

  As can be read on the manual switch:

  "DHCP requests are relayed only if their DRY field is greater than or equal to the threshold value". SPA962 with SPA942, it is always true. The initial time (used to subtract) should be network time and no start.

  Thank you

  I solved this problem:

  The phone was right, the problem is to have activated Spannin tree on the switch, because it will not be before up to 30 seconds broadcast packets to get the link.

  Thank you

• Migration UC520 to CME and CUE 7.03 with CCA 2.1

  Hello

  I have a UC520 at the stepfather in a doctor's office that works fine with unity and B - ACD (file call center) functions. I'm still with the IOS of March 2008 (3.0.3 for CUE for example).

  Is it possible through CCA 2.1 and new packages 7.03 to migrate without having specific worries or not? -What some have already experienced? Now everything works perfectly, I just wanted to do an update to follow the normal evolution of the product. Or as I have time in the next week...

  Thanks for the tips.

  Kind regards

  PO

  Hello

  Do not remove the compact flash hot!

  1st option:

  -The configuration of CME is to recover in CLI:

  UC520 > activate

  UC520 # copy run flash: backupCME.txt

  Pour create a backup response backupCME.txt

  UC520 # copy tftp flash: backupCME.txt

  pour to send this file to a server TFTP (for example your PC)

  -The configuration of CUE is to recover the (Basic http://10.1.10.1) WEB interface.

  2nd option:

  Look at the backup features present in CCA.

  Actually, don't forget to pick up any info type automatic standard script...

  Good migration

  CDT,

  Amandine

• SG300 voice vlan problem with UC520

  Salvation of the Forumers

  My problem statement:

  -Secretary referred to topology.png, this is how my network like structure look

  -the IP phone after startup can not connect, so it cannot download the XML of UC520 configuration file. problem switching suspects.

  -my configuration illustrated in topology.png and my config show vlan as the voice setting.png voice vlan

  -My requirement is switch SG300 unique switchport to carry data VLANs and vlan voice.

  -What is the mode of connection for voice siwth VLAN an IP phone + data must be set up? is it switchport voice vlan vvid switchport voice vlan dot1p, switchport voice vlan unidentified or vlan switchport voice no further action over requirement?

  Thank you

  Noel

  Christmas morning,

  Sorry for the late reply, things have been very hectic in here lately

  1. Why use trunk? the UC520 don't have voice vlan (vlan 20)

  Do you mean that data THAT VLAN is handled by another device? Again I would like to leave as a trunk in order to manage the CPU through the data VLAN. (Except for security or other reasons you would choose differently of course)

  2. the UC520 got CUE (voicemail), how should I design the uplink service for the main switch module?

  Nothing in particular needs to be done for this, CUE is processed and routed inside the UC520, the vlan (default ID = 90) CUE is used if you have another LANDMARK in the network

  1. I guess I did: swithcport the tag vlan vlan unlabelled 20, 10. is it ok for this setting?

  If the Vlan on the switch and the UC520 voice has been defined as VLAN 20 (default value = VLAN 100) it's perfect. Check if the CPU and the switch, the voice VLAN ID is set to 20.

  1 so if I have just the phone to vlan 20 (vlan voice), create the policy of network LLDP?

  If you are ready to configure the VLANS manually on the phone, you don't need politics LLDP, thats right.

  Politics LLDP is used to having phones automatically choose the VLAN you set, so you do not need to set it manually.

  I hope that answers your questions?

  Best regards

  Nico glacier

  Senior Network Engineer - CCNA

• SPA942 flipping to the next line

  I install several SPA942s on a SPA9000 PBX to our Church.  The SPA9000 is connected to a SPA400 with 4 incoming lines.  Each phone has an extension with the same extension showing all the appearance of the line.  I expect that when a line is busy with a call, the next appearance of line would be ringing departure time of the next incoming call but rather the first appearance of the line starts flashing and you need to put the current call on hold to answer the next call.  I'm doing something wrong?

  Thanks again and I hope for everyone to announce there was a beautiful day.

  During a trip.

• SPA942 not visible to the network after factory reset

  Hello

  A while ago someone at our office a factory reset on one of our Linksys SPA942 phones.  He thought that it worked (it worked flawlessly; but our router has decreased. Great).  The sad thing is, from the factory, it did not work.

  The problem is that no matter what we try - DHCP or static IP - we do not seem to make this device visible on our network. As in, type us its IP address in a browser and do not see the Setup page.

  We have tried everything we can think of.  Subnet mask is correct. Addresses DNS and IP - PBX (for not they should really make a difference) are correct.  I don't see what the problem is.

  Can someone please offer a suggestion, before go me crazy? !!!

  Thank you very much.

  Jarrod

  First of all, thank you for your response. It prompted me to do some play. Here are the results, in case anyone else having a similar problem (a cable by a novice/cheapskate) stumbles across this post...

  We don't have a SPA9000. Simply, we have a Belkin router wired to four points:

  1. downstairs IP - PBX - work

  2. downstairs SPA942 & PC - both work

  3. downstairs SPA942 & PC - both work

  4 floor SPA942 (does not work) & PC (work)

  So... all PC connect perfectly to the Internet and the network, as do both phones down.

  Following the principle of your simple suggestion ("make sure that it is correctly connected to the network") and the first rule of tech support ("is the computer plugged in, sir?"), I decided to reject the hypothesis that the handset was at fault and check if the connection upstairs was to blame (even if the PC we have up there connects very well).

  Bingo! Telephone three works when it is plugged downstairs. Phone two, which worked fine at the bottom, does not work on the floor.

  So now I know what the problem is... but have no idea WHY the problem is. Why don't the floor point network working perfectly for each device I care to plug in - office book server, ATA, fax, you name it - and not for the SPA942?

  I changed all the cables around the router, in order to verify if there was something wrong with a specific port. That has not changed anything. Assume that all router ports are fine.

  So what does this leave... the cable? Seems unlikely, but all other possibilities have been rejected.

  So, I put the phone on the floor downstairs and plugged directly on the router, using another length of cable. Knit then all three phones.

  Look closer to the floor and found wiring that it is three separate lengths of CAT5, joined with connectors RJ45 base (suppose cabler could not to allow/couldn't be bothered buying a cable length).

  Last question... it is likely one of the lengths is a cable cross/patch... that all the devices other than our SPA942 are smart enough to understand this and to compensate accordingly? How the office is wired, it is very tedious and precarious (12 foot ceilings, etc.) to get in there and change the cable lengths, but obviously do so if it is the likely culprit.

  Thanks again,

  JD

• Difference between packages uc520

  Know you the differences between the "Early Adopter" Version which are available on myciscocommuniuty and the full software pack available on the cisco site?

  For example:
  UC520 - 7.1.0 - ea.zip ==> Complete Pack of early adopteur software with all components

  and

  UC520 - 7.0.2.zip ==> Complete software package with all components

  Apart from the version number, my question is more on the term "Early adopting"

  You have set up one of these two packages?

  Thank you

  François

  Hello Francois,.

  The Early Adopter version according to the CME train on routers integrated services (SRI); the platform on which the product is first developed.

  It allows to get the new features ahead of the phase, without waiting for the so-called exit hand Frame.

  This last, following changes in CCA.

  So, to conclude any new Early Adopter version feature cannot be configured with VAC.

  Attached the new CME 7.1 features.

  Kind regards

  Amandine Dubillon

  Channel systems engineer

  Cisco France

• Call before all with phone linksys not updated of CUCM online.

  Hello

  We have CUCM 9.1.2 and there is mixture of phones Cisco and linksys.

  When I come to call on the Cisco IP phone, number CFA is updated on line phone CUCM configuration.

  But when I do call before all on Linksys SPA942/SPA962 phones, number CFA is not enforced CUCM phone line configuration up-to-date.

  A feedback?

  Rgds

  Rajesh Kumar

  I can't find documentation to prove this, but I believe that it will not work as you wish. The mechanism that the use of phones IP Cisco to communicate information to the CFA is an owner for the SIP extension, which is blocked on the third-party SIP devices. In other words, RFC3261 does not provide a mechanism to do this. Most likely, the way in which the phone deals with CFA is issuing a REFER message when it receives the INVITATION of CUCM. The easiest way is to be sure of all just take a capture of the two packages the user to CFA and an incoming call while it is on. If she actually uses SEE, you must set the component search space the rerouting on the device in CUCM in a CSS which includes some CFA should be allowed to reach destinations.

  Please remember useful frequency responses and identify useful or correct answers.

• UC520 # squeeze flash: command does not exist - need help

  Hi all
  I am having trouble with a UC520. After the update, removal and the phoneloads to the flash Uploader: memory, it is almost full. (But there should be more space available).
  When I use the command display flash: or dir/all/recursive flash: the UC500 told me there are 4.505.600 bytes available (123.678.720 bytes used) my card flash 128 Mr. but when I the sum of simple files file sizes it is only 64.543.836 bytes so it must at least be free 60Mbytes.
  After some research, I think that the problem is that the flash is fragmented or files where not propperly / entirely deleted.
  To resolve this problem Cisco offers the command squeeze . But this command does not exist on the CPU. How to solve this problem, do you have any suggestions?
  -Patrick

  Wow. I have no idea this is.

  I guess you can back them up and get down them. Maybe after some research on orphans' on flash iOS.

• VLAN & UC520/CE520

  Hi, I have a problem with routing between VLANs.

  I have two VLAN data put on the boxes above: 192.168.6.0/24 & 192.168.3.0/24.

  There's a UC520 box with its default ip address in the range 6.0 and all CE520s (three of them) also have an ip address in the range of 6.0. All the facilities are connected by trunk ports.

  Route by default network 6.0 is the UC520 and all customers can route properly and more importantly, see CME/CUE web page at 10.1.10.1.

  Route by default of the 3.0 network is an SBS server that is connected to one of the switches CE520. All customers can route between them and with the SBS server without problem. However, none of the customers including the SBS server can see 10.1.10.1.

  What I did to solve this problem is put in place one of the ports in the UC520 as being assigned to the VLAN 3.0 and one of the two switches with 3.0 clients connected to this port. It did not work.

  I can't really experience it's a direct network.

  Any suggestions as to what is wrong?

  Thank you

  dphal

  Hello

  I understand what your Setup is, looks like you route 192.168.3.0/24 customer traffic on the SBS server that does not have a road to the network 10.1.10.0/24 on the UC500. As a general rule, customer traffic would be routed to the UC500 and incidentally is how to make the delivery as expected 192.168.6.0/24.

  There are two ways to solve this problem.

  (1) adds an interface VLAN3 on the UC500 with an IP address in the subnet 192.168.3.0/24.

  1 a) set up a DHCP server on the UC500 for this subnet and have customers get an address with an address of default gateway address IP UC500 assigned to VLAN3.

  1 (b), add a default route on the SBS server also point to the UC500 IP address assigned to VLAN3

  This will allow the entire routing to all subnets that the UC500 has in its routing table including the internet.

  (2) If you want only the 192.168.3.0/24 subnet in order to reach the SBS server and the 10.1.10.1 subnet and prefer to use the SBS as your DHCP server and the router on the subnet 192.168.3.0/24, then you need to add a static route on the SBS server to point to an interface UC500.

  If you repeat step 1) from the top and then add the static route on the Server SBS pointing newly configured address IP UC500.

  If you have trouble getting to the 10.1.10.1 address, make sure you have a trunk set up between the UC500 and CE520 and VLAN3 is permitted by the trunk.

  Note: Using a tracert on Windows PC command can help you see every jump she goes through the network to the destination. If it stops at the IP address of the SBS server, then you know it is that the package is and indicates that the SBS does not know how to route the package to the front. In general, the last IP address is the device that needs the updated routing table to forward the packet to its destination.

  Hope this helps,

  Steve

• Communicator IP with VPN

  Hello

  I have the router DSL 877 and uc520 connecting to each other, and I installed outside PC on this customer VPN Cisco and Cisco ip communicator, I want to do IP communicator works with uc520, the problem is I already configure VPN on the router and it works, but I cannot ping the uc520,.

  I enclose the Visio diagram is how the connection and configuration.

  The router 877 pls delete the following:

  IP route 172.16.1.0 255.255.255.0 10.10.10.10

  Also your UC520 also have the NAT configuration to be changed:

  IP nat inside source list 1 interface FastEthernet0/0 overload

  --> ACL 1, should be changed to ACL 150 as follows:

  access-list 150 deny ip 10.1.1.0 0.0.0.255 172.16.1.0 0.0.0.255
  access-list 150 deny ip 192.168.10.0 0.0.0.255 172.16.1.0 0.0.0.255
  access-list 150 deny ip 10.1.10.0 0.0.0.3 172.16.1.0 0.0.0.255

  access-list 150 permit ip 10.1.1.0 0.0.0.255 any
  access-list 150 permit ip 192.168.10.0 0.0.0.255 any
  access-list 150 permit ip 10.1.10.0 0.0.0.3 all

  
  

  overload of IP nat inside source list 150 interface FastEthernet0/0

  no nat ip within the source list 1 interface FastEthernet0/0 overload

• SPA9xx license with CUCM

  Hello. I have a customer that plans to connect several SPA942 and SPA962 to a cluster of Cisco Unified Communications Manager. What licenses do we need to allow all buttons line on phones? As I understand it, to 6 DLUs by SIP 3rd party phone in order to use more than one line key. Right? But for SPA942, I read somewhere that it comes with 2 line enabled by default buttons and additional licenses must be purchased to activate the buttons 2 remaining lines. This applies when it is connected to a CUCM, defined as an Advanced 3rd party phone SIP and uses 6 DLUs? In the affirmative, please send me the SKU for this additional license. If you need any clarification, please let me know. Thank you.

  Hi Sasha,

  The SPA942 has all the buttons of 4 lines by default and there is no required additional SKU.

  You may need to update firmware of the SPA942, if your phone is running the pre - 5xx firmware. Download with login, of:

  http://Tools.Cisco.com/support/downloads/go/redirect.x?mdfid=282414124

  The SPA962 has all the buttons from line 6, active by default. New firmware is available, with login, of:

  http://Tools.Cisco.com/support/downloads/go/redirect.x?mdfid=282414125

  I'm not sure of the CUCM DLU, I'll get back to you on that...

  Kind regards

  Patrick

  -----------

• Problem with GRE over IPsec with IOS Version 15.1 (2) T4

  Hello

  We have several sites that use of GRE Tunnels with card crypto for encryption.  To upgrade to the latest version of a UC-520 (15.1 (2) T4 or any version of this train) I get the following error: -.

  SIN-UC520(config-if) #crypto map aberdeen

  % NOTE: crypto card is configured on the tunnel interface.

  Currently, only one card encryption GDOI is supported on the tunnel interface.

  The original Tunnel config is below:-

  interface Tunnel0

  Description Tunnel to Aberdeen AC

  bandwidth of 512

  IP unnumbered Vlan1

  IP mtu 1420

  QoS before filing

  tunnel source a.b.c.d

  destination e.f.g.h tunnel

  Crypto map aberdeen

  Decommissioning of the IOS version solves the problem.   What gives?  Have Cisco dropped support for this configuration?

  I use this setup so I can choose exactly which traffic is encrypted (I do not encrypt voice for example).

  Thank you
  Peter.

  Hi Peter,.

  It looks like from the 15.1 this configuration is no longer supported. Here's what the release notes:

  Error message appears when you try to apply the tunnel interface to a card encryption.

  Old behavior: Error Message is not displayed when you try to apply tunnel interface card encryption using the command card crypto (interface IPSec).

  New behavior: an error message appears when you try to apply the tunnel interface to a crypto map using the

  crypto map command (interface IPSec).

  http://www.Cisco.com/en/us/docs/iOS/15_1/release/notes/151TNEWF.html

  The order reference has the following information about the error message:

  

  A card encryption cannot be applied to a tunnel interface. If you try to apply the tunnel interface to a card encryption, an error message is displayed as follows: crypto card is configured on the tunnel interface. Currently, only card crypto Group domain of interpretation (GDOI) is supported on the tunnel interface.

  http://www.Cisco.com/en/us/docs/iOS/Security/command/reference/sec_c4.html#wp1078283

  So it seems that on the new version, you can only use one (new to me) maps crypto GDOI on your tunnel interfaces.

  Here's a doc that explains the GDOI implementation, I wish that I could help with the Setup, but as I said, I had not heard of him until today.

  http://www.Cisco.com/en/us/prod/collateral/iosswrel/ps6537/ps6586/ps6660/ps6811/prod_white_paper0900aecd804c363f.html

  I hope this clarifies your questions.

  Raga